Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Thorsten M.
Rating: 5 out of 5
following a purchase from 11/04/2020
Delivery time was very long, but this was pointed out when ordering. The goods are absolutely recommended. Thank you!
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Stephanie D.
Rating: 5 out of 5
following a purchase from 06/06/2020
Delivery to Belgium very serious and fast. Material seems to be of good quality.
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Anja R.
Rating: 5 out of 5
following a purchase from 30/05/2020
Super quality and easy to assemble, price justified.
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Jean Pierre F.
Rating: 5 out of 5
following a purchase from 10/06/2020
Very good product, delivery respected, we can only recommend this company
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Salomé M.
Rating: 5 out of 5
following a purchase from 10/06/2020
My order arrived faster than expected, everything was there and in good condition. Nothing to say.
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Thierry W.
Rating: 4 out of 5
following a purchase from 30/04/2020
Long time but due to COVID-19. The order was well respected. Trustworthy person, very good.
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Christian R.
Rating: 5 out of 5
following a purchase from 23/05/2020
Super quality, quick advice
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Vladimiro S.
Rating: 5 out of 5
following a purchase from 07/05/2020
Excellent
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Rudolf S.
Rating: 5 out of 5
following a purchase from 06/05/2020
The procurement of the replacement part 'jumping mat' for my more than 20-year-old trampoline worked flawlessly through trampoline technology and was cost-effective. The specified delivery times were exact and the delivery was to our utmost satisfaction.
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Will N.
Rating: 4 out of 5
following a purchase from 28/04/2020
Good product overall...4 stars because one seam slightly off the fabric...Informed so that the quality is perfect...
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Elodie G.
Rating: 5 out of 5
following a purchase from 09/04/2020
My 14-year-old son can perform his multiple acrobatics despite his small size. The mat is truly of professional quality. Nothing to compare with our first trampoline purchases.
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Anthony B.
Rating: 5 out of 5
following a purchase from 12/04/2020
Rectangular sports trampoline purchased to replace a trampoline of another brand (circular) at the end of its life. Nothing to report for the delivery service. Careful packaging. Easy assembly. A product of very good quality (much better than the previous one) with good finishes. Very good jumping performance. Better than the previous one even though it is smaller. The teenage gymnasts are delighted. I recommend this product.
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Thierry M.
Rating: 5 out of 5
following a purchase from 18/05/2020
Perfect...
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Cedric C.
Rating: 5 out of 5
following a purchase from 10/05/2020
Ease of ordering, respect for deadlines.
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François C.
Rating: 5 out of 5
following a purchase from 21/05/2020
very good telephone reception, good advice and quality product
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Olivier B.
Rating: 4 out of 5
following a purchase from 23/05/2020
I had to report a size error on the product. Then, product well received and installed. Now to test the durability of the seams of the jumping mat.
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France D.
Rating: 5 out of 5
following a purchase from 22/05/2020
Clear and precise site. What is good is that all the details were included (size, number of eyelets, length of springs).
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Aurelie T.
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good.
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Laurent L.
Rating: 5 out of 5
following a purchase from 08/06/2020
Ultra-fast delivery. Material conforms to my expectations. Thank you!
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Aurelie M.
Rating: 4 out of 5
following a purchase from 17/05/2020
Nothing to report.
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Camille R.
Rating: 5 out of 5
following a purchase from 08/06/2020
It was more than perfect! On the phone, a gentleman explained to me that the item I wanted was out of stock for the moment but in fact I received my package 3 or 4 days later!
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Marie Josée M.
Rating: 5 out of 5
following a purchase from 06/06/2020
Product perfectly adapted to my request thanks to a well-written technical sheet. Fast delivery.
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Jean-françois P.
Rating: 5 out of 5
following a purchase from 08/06/2020
Conforms to expectations. Works very well.
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Karine N.
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good listening and responsive.
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Sandra M.
Rating: 5 out of 5
following a purchase from 28/04/2020
The original delivery contained a faulty part. This circumstance was managed very reliably, generously, and to our satisfaction.
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Elodie P.
Rating: 4 out of 5
following a purchase from 07/06/2020
Very fast and serious, I am delighted with this company and I recommend it.
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Farah V.
Rating: 5 out of 5
following a purchase from 06/06/2020
I recommend France trampoline, they are just great. Top-notch after-sales service.
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Anne Laure F.
Rating: 5 out of 5
following a purchase from 05/06/2020
Top-notch both for product quality and after-sales service. I recommend it +++
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Daniel N.
Rating: 4 out of 5
following a purchase from 07/05/2020
****
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Mathieu D.
Rating: 5 out of 5
following a purchase from 04/06/2020
Order ok
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Anne F.
Rating: 4 out of 5
following a purchase from 26/05/2020
Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.
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Monika S.
Rating: 4 out of 5
following a purchase from 21/05/2020
Ordering was easy, despite the announcement of a waiting time, it still went relatively quickly. I had chosen purchase on account, which wasted time because the amount had to arrive first. Otherwise very satisfied and our trampoline roof serves its purpose perfectly.
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Anne H.
Rating: 4 out of 5
following a purchase from 17/04/2020
A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.
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Sandra P.
Rating: 4 out of 5
following a purchase from 19/05/2020
As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.
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Audrey F.
Rating: 3 out of 5
following a purchase from 10/05/2020
Delivery time too long.
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we have indeed experienced unusually long delivery delays that do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team.
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Martine D.
Rating: 5 out of 5
following a purchase from 28/05/2020
Goods conform to the order. Well guided during my order.
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Michel P.
Rating: 5 out of 5
following a purchase from 12/05/2020
Quality products, competent staff
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Thierry P.
Rating: 5 out of 5
following a purchase from 03/06/2020
Very good at all levels
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Min W.
Rating: 5 out of 5
following a purchase from 06/05/2020
Great site with good quality products. I just bought some small accessories to restore my trampoline. They have a very good customer service as they offered me some products that I needed to replace. Highly recommended.
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Evelyne L.
Rating: 3 out of 5
following a purchase from 24/04/2020
We went to your office for an order, a delay is expected due to lack of stock, we are waiting!
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. We are sincerely sorry for the delivery delays observed since the beginning of the health crisis: both impacted by delayed restocking, teams operating with reduced staff, and overwhelmed logistics, we are indeed experiencing unusually large delivery delays, which do not reflect the quality of service we are used to providing. We apologize for these inconveniences and thank you for your trust. The France Trampoline team
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