Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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M
Marion S.
Rating: 5 out of 5
following a purchase from 18/03/2020
Delivery in accordance with my order. Perfect!
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M
Maryse Q.
Rating: 4 out of 5
following a purchase from 21/03/2020
no problems with delivery nor apparently with the quality; assembly instructions were unclear, had to go online to find clear explanations, a waste of time....
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Guillaume M.
Rating: 5 out of 5
following a purchase from 30/03/2020
Despite a complicated period (COVID-19) the delivery was fast
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Maryline R.
Rating: 5 out of 5
following a purchase from 26/03/2020
very good product. fast delivery
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 16/03/2020
Efficient and fast, great service, you can order with your eyes closed!
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L
Ludovic L.
Rating: 5 out of 5
following a purchase from 26/03/2020
Order of a new jumping mat received quite quickly given the confinement situation. Well done. Quality product. The old one was 6 years old. The trampoline itself has not aged.
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M
Matthieu P.
Rating: 5 out of 5
following a purchase from 15/03/2020
Professional, nothing to say. Fast and efficient. Thank you
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F
Francis M.
Rating: 5 out of 5
following a purchase from 02/03/2020
Quality products
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L
Lydie D.
Rating: 4 out of 5
following a purchase from 02/04/2020
I appreciated receiving a questionnaire to ensure that the ordered product is compliant.
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F
Frederic C.
Rating: 5 out of 5
following a purchase from 30/03/2020
I called because during this particular period we are going through I was not sure about the process and I was also unsure about my dimensions. Just a jumping mat to repurchase. I had a very pleasant advisor who was able to answer and guide me. The package arrived and 30 minutes later it was set up..thank you for this pleasant service and the speed of the deadlines. I will come back to you as soon as needed especially since it is a French company..thank you
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Guillaume P.
Rating: 5 out of 5
following a purchase from 29/03/2020
Fast, very correct packaging, quick response if questions
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R
Régis M.
Rating: 5 out of 5
following a purchase from 19/03/2020
Always very good quality material. A bit expensive but lasts over time.
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Sandrine M.
Rating: 4 out of 5
following a purchase from 21/03/2020
Professional team, attentive to the customer. Product received well packaged and of quite good quality.
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F
Francine R.
Rating: 5 out of 5
following a purchase from 25/03/2020
Fast delivery despite the Covid 19 crisis! The net has not yet been replaced; the attachment system under the platform is a bit different from the original net! We hope that the installation will be just as simple! Best regards
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Juliette J.
Rating: 5 out of 5
following a purchase from 24/03/2020
Product conforms to the description.
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G
Greg O.
Rating: 4 out of 5
following a purchase from 17/03/2020
Quality customer service. Nothing to report.
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D
David V.
Rating: 5 out of 5
following a purchase from 22/03/2020
Good service and deadline respected
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Marion G.
Rating: 5 out of 5
following a purchase from 17/03/2020
I am happy because you are even careful when ordering 2 different products for different trampoline sizes! Very good team
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H
Hubert C.
Rating: 5 out of 5
following a purchase from 02/04/2020
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Nathalie H.
Rating: 4 out of 5
following a purchase from 28/03/2020
very good
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P
Pascal F.
Rating: 5 out of 5
following a purchase from 30/03/2020
Perfect
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P
Philippe F.
Rating: 5 out of 5
following a purchase from 02/04/2020
Nothing to say; everything went well
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M
Marie Dominique D.
Rating: 5 out of 5
following a purchase from 30/03/2020
Slightly longer delay than initially planned but delivery was well organized during this particular period
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L
Laurent L.
Rating: 5 out of 5
following a purchase from 15/03/2020
Product meets my expectations, of good quality.
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V
Veronique L.
Rating: 5 out of 5
following a purchase from 29/03/2020
very good, order conforms to the description on the internet, of high quality, received on time.
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Guillaume A.
Rating: 5 out of 5
following a purchase from 29/03/2020
Always very good service, fast and efficient. Spare parts are easy to order to refurbish a trampoline purchased from France Trampoline.
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Isabelle F.
Rating: 5 out of 5
following a purchase from 16/03/2020
A bit slow but given the period we are lenient...
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M
Marine V.
Rating: 5 out of 5
following a purchase from 28/03/2020
Very good product, great customer service, fast delivery
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 02/04/2020
good
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Sophie C.
Rating: 5 out of 5
following a purchase from 03/04/2020
Very professional in meeting our expectations. Very sturdy trampoline, allows for very good jump quality for athletes
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Xavier L.
Rating: 5 out of 5
following a purchase from 01/04/2020
Very good service. Super quality and fast delivery. A brand new trampoline. Thank you
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Josseline C.
Rating: 5 out of 5
following a purchase from 24/03/2020
very serious, recommend spare parts are always available, very professional, respects delivery deadlines
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C
Christiane V.
Rating: 5 out of 5
following a purchase from 31/03/2020
Nothing to report. Perfect.
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F
Francois P.
Rating: 5 out of 5
following a purchase from 25/03/2020
Super fast delivery despite the current health situation
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A
Arnaud C.
Rating: 4 out of 5
following a purchase from 02/04/2020
Speed and efficiency of delivery, product meets our expectations
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C
Cédric B.
Rating: 5 out of 5
following a purchase from 15/03/2020
Despite the lockdown and the closure of parcel collection points, my order arrived at home without additional charges!!
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A
Alain C.
Rating: 5 out of 5
following a purchase from 30/03/2020
After a preliminary phone call for information, order placed and arrived quite quickly despite the confinement. Intelligent delivery method, and friendly delivery person.
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Paul S.
Rating: 5 out of 5
following a purchase from 29/03/2020
Very good
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Isabelle D.
Rating: 5 out of 5
following a purchase from 19/03/2020
Very pleasant person on the phone, small initial problem, but resolved. Very happy with the ordered product.
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Jean-pierre S.
Rating: 5 out of 5
following a purchase from 25/03/2020
Your company kept me periodically informed about the manufacturing status, thank you. Very satisfied to have addressed you. Regarding delivery, one reservation however: the notice was for an entire day, I think giving a margin of 3 hours would be more correct.
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