Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

Reset filters

Virginie C.

Published on 16/04/2020 à 13h15 following a purchase from 19/03/2020

Good service

Translated reviews

Christel B.

Published on 16/04/2020 à 12h19 following a purchase from 23/03/2020

Listening, advice, and help with the order. Very good contact!

Translated reviews

Vanessa J.

Published on 16/04/2020 à 12h14 following a purchase from 25/03/2020

Quick preparation and delivery. Robustness to be seen over time.

Translated reviews

Delaville D.

Published on 16/04/2020 à 12h11 following a purchase from 26/03/2020

Product conforms to the order and was shipped on time.

Translated reviews

Nicolas L.

Published on 16/04/2020 à 11h50 following a purchase from 23/03/2020

Very competent person on the phone and very good advice regarding the choice of trampoline. The trampoline is exactly what we expected.

Translated reviews

Alain V.

Published on 16/04/2020 à 11h45 following a purchase from 23/03/2020

Quality product that meets my expectations. Completely in line with its description. Quick preparation and delivery despite the context of the health crisis. The customer service I had on the phone is pleasant and diligent.

Translated reviews

Christophe K.

Published on 16/04/2020 à 11h35 following a purchase from 23/03/2020

Nothing to report, perfect

Translated reviews

Romain N.

Published on 16/04/2020 à 10h57 following a purchase from 19/03/2020

Very good except for the instructions, not very clear and lacking information....

Translated reviews

Sabrina A.

Published on 16/04/2020 à 10h40 following a purchase from 21/03/2020

I paid *** for fast delivery (24/48h). The trampoline arrived just under 2 weeks later. There were noted delays in orders but I thought that by taking this option it would avoid these delays as it was not specified. I therefore find that there is a lack of information on the site. Moreover, there were errors to note in the description. The product seems to be of good quality. However, the manual mentions 1h30 of assembly... and it takes much longer.

Translated reviews

Response from France Trampoline Published on 21/03/2020

Hello, thank you for your comment. We regret that the delivery times, unfortunately extended at the moment due to the Covid 19 epidemic and the measures taken by various actors, including carriers, to limit its spread, have not met your satisfaction. Our delivery times are generally between 2 and 5 working days for our products, but as indicated on our site, these times are currently extended and orders can take up to two weeks to be delivered, regardless of the chosen delivery method, standard or express. Furthermore, please do not hesitate to contact us at [email protected] for any issues regarding the assembly or setup of your trampoline, we are at your disposal. Counting on your understanding, we wish you very good times on your trampoline! The France Trampoline team.

Claire K.

Published on 16/04/2020 à 08h54 following a purchase from 23/03/2020

The trampoline is of very good quality, easy to assemble... even though the product is very heavy (weight)... It is expensive compared to other similar products but I was looking for durable quality and a sports trampoline for my son who competes. It arrived on time... to serve well during the lockdown. It's great!

Translated reviews

Jacques R.

Published on 16/04/2020 à 08h54 following a purchase from 20/03/2020

High-quality material. Very professional advice. However, one downside: the poor quality of the trampoline assembly instruction booklet (amateur quality!)

Translated reviews

Abdellatif B.

Published on 16/04/2020 à 08h33 following a purchase from 25/03/2020

The delivery was quick (1 week) and the trampoline is in accordance with the description and quite simple to assemble.

Translated reviews

Benoit S.

Published on 15/04/2020 à 20h35 following a purchase from 24/03/2020

Very professional, nothing to say about all the services. Thank you France trampoline. Highly recommended.

Translated reviews

Nadege B.

Published on 15/04/2020 à 20h13 following a purchase from 20/03/2020

Very good product delivered quite quickly (despite the epidemic) and which brings the greatest happiness to our children

Translated reviews

Nicolas Z.

Published on 15/04/2020 à 15h29 following a purchase from 24/03/2020

Perfect 👌🏼

Translated reviews

Philippe H.

Published on 15/04/2020 à 14h44 following a purchase from 23/03/2020

After one or two phone calls to your company for information, we chose the trampoline. We learned about your company through the Maréchal tent in the movie Camping with Frank Dubosc. Several friends did the same thing.

Translated reviews

Guillaume H.

Published on 15/04/2020 à 14h24 following a purchase from 25/03/2020

Super trampoline and delivered quickly despite the lockdown

Translated reviews

David C.

Published on 15/04/2020 à 13h51 following a purchase from 21/03/2020

Very serious

Translated reviews

Carlos A.

Published on 15/04/2020 à 13h44 following a purchase from 23/03/2020

Although we have operated during the month of August, in which we had some communication problems, in general I consider that the service has been very good and the products fantastic. You are definitely the masters of trampolines.

Translated reviews

Sylvain B.

Published on 15/04/2020 à 12h35 following a purchase from 21/03/2020

Super product, very well finished, very practical with transport bags for the nomadic mode and very easy to install: halfway between tree climbing and a real ninja course. My 5-year-old daughter is having a blast on it with the installation of a lower slackline.

Translated reviews

Sompasong T.

Published on 15/04/2020 à 12h22 following a purchase from 23/03/2020

Quick shipment and satisfied with the ordered trampoline. Assembly was a bit difficult, we had to get three people to do it. The quality is currently meeting expectations. We'll see in a few months. The negative point was the delivery company; I had to contact them to find out where my package was, and only then did they offer me an appointment for delivery... fortunately, because I think I could have waited a long time. Otherwise, the site is serious and reliable, thank you!

Translated reviews

Gudrun V.

Published on 15/04/2020 à 11h43 following a purchase from 17/03/2020

nothing to report

Translated reviews

Maud F.

Published on 15/04/2020 à 11h41 following a purchase from 22/03/2020

Delivery was quite fast (1 week with express shipping) given the current situation. A poorly made spring was replaced promptly and the trampoline is great as well as the service.

Translated reviews

Julien P.

Published on 15/04/2020 à 10h33 following a purchase from 14/03/2020

Stock up to date (for other sites selling trampolines, this was not the case). Speed of order shipment. Top delivery, the delivery person brought the pallet right to my home (50m shared driveway to borrow, thank you to him). In short, perfect. Oh, I forgot: the trampoline is great, not complicated to assemble and inspires solidity and trust. The only small downside: I can't close the zipper on the last 20 centimeters despite several attempts to place the elastic bands of the protective net...

Translated reviews

Jerome D.

Published on 15/04/2020 à 10h12 following a purchase from 23/03/2020

good

Translated reviews

Daniel D.

Published on 15/04/2020 à 08h42 following a purchase from 25/03/2020

Fast delivery, package okay. Perfect

Translated reviews

Laetitia D.

Published on 15/04/2020 à 08h18 following a purchase from 22/03/2020

Very good service. We were delivered quickly despite the current issues. The product is really in line with what we expected. I will recommend this site without worry.

Translated reviews

Luc F.

Published on 14/04/2020 à 20h17 following a purchase from 20/03/2020

Super

Translated reviews

Philippe A.

Published on 14/04/2020 à 20h13 following a purchase from 17/03/2020

No issues with the service.

Translated reviews

Olivia P.

Published on 14/04/2020 à 19h34 following a purchase from 18/03/2020

Very friendly and good advice

Translated reviews

Mario F.

Published on 14/04/2020 à 19h29 following a purchase from 03/04/2020

Goods are top, only the shipping costs for a few replacement springs are too high in my opinion.

Translated reviews

Stephanie C.

Published on 14/04/2020 à 19h24 following a purchase from 13/03/2020

Delivery a bit longer than expected due to COVID 19 but France-Trampoline always kept me informed about my order. Well done!

Translated reviews

Brigitte L.

Published on 14/04/2020 à 19h10 following a purchase from 21/03/2020

good trampoline

Translated reviews

Vanessa D.

Published on 14/04/2020 à 18h27 following a purchase from 17/03/2020

No problem. Thank you very much!

Translated reviews

Matthieu P.

Published on 14/04/2020 à 17h52 following a purchase from 21/03/2020

Trampoline ordered on the France Trampoline website and delivered in less than a week, even at the beginning of the lockdown period. The material and services are of high quality, well done and thank you.

Translated reviews

Franck G.

Published on 14/04/2020 à 17h44 following a purchase from 18/03/2020

Happy with the product and fast delivery

Translated reviews

Anne-sophie F.

Published on 14/04/2020 à 17h30 following a purchase from 13/03/2020

Very good service

Translated reviews

Eric L.

Published on 14/04/2020 à 15h36 following a purchase from 23/03/2020

Between placing the order and delivery, the time frame was very short despite the current period, fast and efficient delivery... Very good material, solid trampoline of excellent quality... I highly recommend

Translated reviews

Claude P.

Published on 14/04/2020 à 15h28 following a purchase from 20/03/2020

Delivery as requested. Quality products. Deadline met, despite the lockdown.

Translated reviews

Johan V.

Published on 14/04/2020 à 15h22 following a purchase from 22/03/2020

Intuitive site, ideal product selection, top-notch and proactive customer service. The delivered product is excellent, very well packaged and easy to assemble. The quality is there, so a happy customer.

Translated reviews