English 
M
Rating: 5 out of 5
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 4 out of 5
Quality product, but a bit tedious to assemble
Translated reviews
J
Rating: 5 out of 5
No problem, fast and compliant shipping
Translated reviews
S
Rating: 3 out of 5
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
Translated reviews
A
Rating: 5 out of 5
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
Translated reviews
M
Rating: 5 out of 5
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
Translated reviews
F
Rating: 5 out of 5
Good
Translated reviews
N
Rating: 5 out of 5
top as always
Translated reviews
A
Rating: 5 out of 5
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
Translated reviews
T
Rating: 5 out of 5
fast and responsive
Translated reviews
N
Rating: 5 out of 5
Quality product Customer service available and efficient
Translated reviews
L
Rating: 5 out of 5
Good
Translated reviews
I
Rating: 4 out of 5
Perfect
Translated reviews
L
Rating: 5 out of 5
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
Translated reviews
A
Rating: 5 out of 5
Top product
Translated reviews
T
Rating: 5 out of 5
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
Translated reviews
J
Rating: 5 out of 5
perfect
Translated reviews
L
Rating: 4 out of 5
very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
Translated reviews
Response from France Trampoline
Ultra fast delivery, quality item
M
Rating: 5 out of 5
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
Translated reviews
C
Rating: 5 out of 5
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
Translated reviews
L
Rating: 5 out of 5
N/A
Translated reviews
V
Rating: 5 out of 5
Compliant
Translated reviews
F
Rating: 3 out of 5
partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.
Translated reviews
Response from France Trampoline
Dear Sir or Madam, we apologize for not having seen your message in your order. Messages sent in an order are for the carriers and are transmitted automatically. Our customer service will contact you to respond to your request. Sincerely, The France Trampoline team
K
Rating: 3 out of 5
The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?
Translated reviews
Response from France Trampoline
Dear Sir or Madam, We invite you to contact our customer service directly by email or WhatsApp with photos. They will be able to quickly review your request. According to our technical information, products do evolve over the years but strictly respect safety requirements for your children. The France Trampoline team
S
Rating: 5 out of 5
N/A
Translated reviews
P
Rating: 5 out of 5
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
Translated reviews
V
Rating: 5 out of 5
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
Translated reviews
C
Rating: 5 out of 5
Purchase of a replacement net. Everything is in accordance with the order and perfect
Translated reviews
J
Rating: 5 out of 5
very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
Translated reviews
A
Rating: 4 out of 5
Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.
Translated reviews
Response from France Trampoline
Dear Sir or Madam, Thank you for your message. A mounting manual is available on your customer account in pdf format for each item after purchase. We also provide assembly videos on our website. Finally, customer service is available from Monday to Friday to respond to your requests. The France Trampoline team
C
Rating: 5 out of 5
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
Translated reviews
E
Rating: 5 out of 5
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
Translated reviews
C
Rating: 5 out of 5
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
Translated reviews
C
Rating: 5 out of 5
Perfect, efficient customer service, attentive and responsive
Translated reviews
S
Rating: 5 out of 5
Delivered on time and good quality of the material
Translated reviews
M
Rating: 5 out of 5
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
Translated reviews
I
Rating: 5 out of 5
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)
Translated reviews
J
Rating: 5 out of 5
I recommend this company for its products certainly but especially its customer service. I am very very satisfied.
Translated reviews
G
Rating: 5 out of 5
The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied
Translated reviews
C
Rating: 5 out of 5
I ordered a protective net for the trampoline to replace the old one that had torn along the zipper even though winter has come.
Translated reviews