Customer reviews of France Trampoline

9,4 /10

Based on 22 176 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3, 4 and 5 stars

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Michèle B.

Published on 02/09/2019 à 11h33 following a purchase from 29/07/2019

Material conforms to order, satisfied.

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Francois L.

Published on 02/09/2019 à 09h15 following a purchase from 10/08/2019

Received on time, impeccable product. Very satisfied with this purchase.

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Philippe B.

Published on 01/09/2019 à 21h24 following a purchase from 22/07/2019

Product corresponds to my order. Very fast delivery.

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Cindy M.

Published on 01/09/2019 à 16h59 following a purchase from 11/08/2019

A quality trampoline, the kids are thrilled. The after-sales service is very efficient. I recommend France trampoline.

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Karine S.

Published on 01/09/2019 à 16h22 following a purchase from 11/08/2019

Very good product. Very good quality in terms of the frame, net, and opening. The bounce of the mat is very good for both adults and children. Assembly is relatively simple given the size of the trampoline.

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Pierre V.

Published on 01/09/2019 à 14h49 following a purchase from 05/08/2019

Shipped on time, product conforms to the advertisement.

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Karen L.

Published on 01/09/2019 à 14h10 following a purchase from 06/08/2019

Excellent after-sales service, super efficient. My trampoline net was torn while it was still under warranty, they sent me a new one at their expense, including shipping. I recommended them to my friends who also placed an order. Exceptional quality of the products too!

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Pascal M.

Published on 01/09/2019 à 12h58 following a purchase from 06/08/2019

Product provided quickly, and conforms to the description.

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Adrien B.

Published on 01/09/2019 à 11h44 following a purchase from 04/08/2019

Everything was perfect.

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Ginette T.

Published on 01/09/2019 à 10h58 following a purchase from 10/08/2019

Very easy to assemble and completely corresponds to what we wanted.

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Sylvain M.

Published on 01/09/2019 à 09h53 following a purchase from 01/08/2019

Good quality products delivered quickly and in excellent condition.

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Philippe M.

Published on 01/09/2019 à 09h11 following a purchase from 09/08/2019

Perfect, thank you. Very good quality product, good delivery very correct.

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Wilfrid G.

Published on 31/08/2019 à 18h22 following a purchase from 30/06/2019

Despite a distant delivery date requested, the reception was made on the scheduled date. The assembly of the trampoline is long but the explanations are satisfactory. Good quality product and made in France.

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Jérôme A.

Published on 30/08/2019 à 21h56 following a purchase from 08/08/2019

Good quality.

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Thomas A.

Published on 30/08/2019 à 18h33 following a purchase from 09/08/2019

Very good.

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Damien L.

Published on 30/08/2019 à 15h28 following a purchase from 22/07/2019

Very easy to assemble trampoline, easy to understand instructions and excellent product.

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Thomas H.

Published on 30/08/2019 à 14h33 following a purchase from 22/08/2019

Super contact and fast delivery, ***

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Fabrice C.

Published on 30/08/2019 à 14h18 following a purchase from 08/07/2019

The received products are of good quality, no problems there. However, when I place my order, I am told that everything is in stock and at the time of payment, I am told 5 days delay for delivery. Great. 10 days later still nothing. I check my inbox and there is a message informing me that there are stock shortages and that I will receive my order as soon as you have received it but without any delay. I was very unhappy. I had to wait 1 month before being delivered. So half of the holidays without a trampoline for the children. Too bad. The rating could have been perfect.

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Response from France Trampoline Published on 08/07/2019

Hello, and first of all, thank you for taking the time to leave us a comment. We are sorry that the supply times did not bring you complete satisfaction. We always make sure to indicate on the product detail sheet as well as during the order validation the estimated shipping dates of the products to avoid any unpleasant surprises. In your case, the information may not have been indicated clearly enough: we take note of this to avoid this situation happening again in the future and we apologize for the inconveniences encountered. We remain at your disposal for any questions. Best regards, the France Trampoline team.

Joackim B.

Published on 30/08/2019 à 08h21 following a purchase from 08/08/2019

Entry and departure of the order ultra-fast. However, for the carrier, it's one star, very unpleasant on the phone when making the appointment, as for the driver, nothing to say.

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Foulques B.

Published on 29/08/2019 à 10h59 following a purchase from 09/08/2019

Fast and efficient service, excellent quality trampoline.

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Laurent D.

Published on 28/08/2019 à 20h32 following a purchase from 05/08/2019

Very professional, quality material and very good and responsive after-sales service, which is appreciated with impatient children.

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Dominique B.

Published on 28/08/2019 à 18h39 following a purchase from 07/08/2019

Everything went well.

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Julien-Edouard F.

Published on 28/08/2019 à 17h25 following a purchase from 07/08/2019

Delivery time in accordance with what is announced on the site. High-quality material compared to everything I saw before my purchase. A phone number with someone on the line in case of problems. Very happy with my purchase that I do not regret at all and that I even recommend.

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Philippe L.

Published on 28/08/2019 à 12h18 following a purchase from 07/08/2019

Perfect despite a slightly light assembly manual.

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Juliette M.

Published on 28/08/2019 à 09h12 following a purchase from 07/08/2019

The only difficulty encountered was assembling the frame of the trampoline base! But we managed to get through it with energy and more time. It creates memories! Very satisfied with our purchase, delivery was perfect, good proportions of the trampoline, bounce, safety, and incidentally, it is very comfortable for a nap in the open air!

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David L.

Published on 28/08/2019 à 09h10 following a purchase from 25/07/2019

Very good.

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Gilles M.

Published on 27/08/2019 à 20h33 following a purchase from 07/08/2019

Great.. Thank you.

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Nathalie C.

Published on 27/08/2019 à 20h24 following a purchase from 03/08/2019

Product meets expectations.

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Françoise D.

Published on 27/08/2019 à 17h44 following a purchase from 20/07/2019

France Trampoline was very responsive and managed the delivery very well, which was a bit complicated.

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Yohan F.

Published on 27/08/2019 à 14h42 following a purchase from 22/07/2019

Very good.

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Arnauld L.

Published on 27/08/2019 à 14h23 following a purchase from 30/07/2019

Fast delivery, well-packaged product and in accordance with the order.

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Eliot O.

Published on 27/08/2019 à 09h18 following a purchase from 01/08/2019

Fast delivery, quality product, nothing to complain about.

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Michel C.

Published on 27/08/2019 à 08h11 following a purchase from 02/08/2019

Correct. In the absence of a bell at the gate, he managed to leave the package behind the door.

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Julien D.

Published on 26/08/2019 à 21h14 following a purchase from 05/08/2019

Good quality product. I would recommend France Trampoline.

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Jean-Pierre C.

Published on 26/08/2019 à 20h50 following a purchase from 01/08/2019

Very good product

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Salvatore G.

Published on 26/08/2019 à 19h53 following a purchase from 02/08/2019

Description of the cable car quite clear although I would have liked a few more photos of the details (screws, fixing distances, etc.) and maybe a translation of the instructions in Italian

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Claude B.

Published on 26/08/2019 à 19h47 following a purchase from 04/08/2019

Perfect

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Anne C.

Published on 26/08/2019 à 18h49 following a purchase from 05/08/2019

Excellent

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Sandraz R.

Published on 26/08/2019 à 18h19 following a purchase from 05/08/2019

Delivery time too long for us. We had to call the transport chain several times. The product is of good quality and is satisfactory for now.

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Nicolas C.

Published on 26/08/2019 à 17h22 following a purchase from 24/07/2019

Excellent product for training a gymnast. A trampoline more efficient than the classic "leisure" one, certainly much cheaper but if you are looking for a good bounce for gymnastic jumps this one is perfect. Very good finishes, you can really see the quality of the product during assembly, the safety mat is very strong, the reinforcements, the foams are protected from the elements, which guarantees it will last for many years.

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