Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2, 3, 4 and 5 stars

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X
Xavier F.
Rating: 4 out of 5
following a purchase from 25/04/2025
good
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Sophie B.
Rating: 5 out of 5
following a purchase from 22/04/2025
Delivery time respected and the service well done
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Jean-marie M.
Rating: 4 out of 5
following a purchase from 27/04/2025
Fast delivery and very clean and solid packaging.
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Jacques-eric J.
Rating: 3 out of 5
following a purchase from 27/04/2025
Fast and efficient but in case of issues, much less understanding. I ordered the wrong item so that is my fault but the return is unfortunately too cumbersome...
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Response from France Trampoline
Sir, we have taken your message into account; however, our terms and conditions clearly state that a return is at your expense in the case of an order withdrawal. Our product sheets are well detailed, and in case of doubt, we are available by phone or email all year round to assist you. The France Trampoline team.
Y
Yves L.
Rating: 3 out of 5
following a purchase from 20/04/2025
The set of elastics ordered was intended to replace those that broke quite quickly after the first season of use. This accessory could be more resistant, reflecting the very good quality of the trampoline otherwise. The price is also high - around *** per elastic. Otherwise, fast delivery.
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Brigitta F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Communication via WhatsApp worked excellently, so I could order the right spare parts. Fast delivery, everything went perfectly
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Rouchereau P.
Rating: 5 out of 5
following a purchase from 21/04/2025
Product compliant and of good quality. Fast delivery
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Hélène R.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very good trampoline, sturdy and well thought out. The only small downside is that the instructions could be clearer.
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Clémence C.
Rating: 5 out of 5
following a purchase from 24/04/2025
Simply perfect
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Bernard P.
Rating: 5 out of 5
following a purchase from 25/04/2025
Very fast and very satisfactory delivery
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Roger G.
Rating: 5 out of 5
following a purchase from 04/04/2025
Top advice and everything went smoothly and perfectly!
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Gilberte T.
Rating: 4 out of 5
following a purchase from 22/04/2025
Good phone contact and the delivery issue was quickly resolved.
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Philippe L.
Rating: 5 out of 5
following a purchase from 22/03/2025
This is the second time I order from France trampoline and I am very satisfied with the ordered product and the quality of the delivery. Thank you
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Bruno V.
Rating: 5 out of 5
following a purchase from 22/04/2025
Perfect
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Mariel B.
Rating: 5 out of 5
following a purchase from 21/04/2025
No particular comments. Everything went well: the delivery and installation of the climbing dome.
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Enrico F.
Rating: 5 out of 5
following a purchase from 01/04/2025
Great seller. He contacted me to ensure he was sending the right item
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Françoise L.
Rating: 5 out of 5
following a purchase from 19/04/2025
I called the phone service to replace the net of our trampoline. My contact person checked that the net existed and suggested I get new poles at the same time. She then prepared a basket that I only had to validate.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 18/04/2025
Satisfactory
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Eva R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Quality very good, expectations fully met
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Rémi S.
Rating: 5 out of 5
following a purchase from 18/04/2025
Completely satisfied
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Laurence B.
Rating: 5 out of 5
following a purchase from 18/04/2025
Fast and careful shipping, item perfectly compliant, everything is perfect!
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Vanessa R.
Rating: 5 out of 5
following a purchase from 20/04/2025
I needed accessories for my trampoline because some parts were worn out. It was extremely easy to find the right parts. A small weak point, the delivery that did not happen as planned for the second order, but that is related to human laziness!
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Kathrin T.
Rating: 5 out of 5
following a purchase from 19/03/2025
Fast delivery, product matches the description and expectations, very satisfied with the entire process as well as the product!
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Otmar P.
Rating: 5 out of 5
following a purchase from 30/03/2025
Fast delivery, good material, exactly what I wanted.
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Zbigniew J.
Rating: 5 out of 5
following a purchase from 17/04/2025
Except for a small delay for which you had to give me your excuse, everything is going well.
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Klaus F.
Rating: 5 out of 5
following a purchase from 24/03/2025
All ordered parts are of very high quality. After the order, I was regularly informed about the order and shipping status - much more detailed than with large online retailers.
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Jean-christophe L.
Rating: 5 out of 5
following a purchase from 17/04/2025
Superb product.
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Stefan P.
Rating: 5 out of 5
following a purchase from 29/03/2025
Fast delivery and very good quality
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Simon S.
Rating: 5 out of 5
following a purchase from 17/04/2025
Perfect
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Charlotte S.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very good quality trampoline. The bounce is really superior to other brands. The assembly instructions are clear. I do not regret my purchase.
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Virginie L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent product, I recommend.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 17/04/2025
Spare parts that allowed us to repair our trampoline. Thank you
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Philippe H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Product completely conforms, well packaged and easy to assemble (02)
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Deborah P.
Rating: 5 out of 5
following a purchase from 10/04/2025
We bought a trampoline in 2016 we had to change the net this year 2025, impeccable quality trampoline. And this year we acquired a climbing dome with a cabin the children are delighted and the quality is always present. Top team and perfect customer service keep it up.
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Pascale B.
Rating: 5 out of 5
following a purchase from 27/03/2025
Very serious
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Christophe L.
Rating: 4 out of 5
following a purchase from 22/03/2025
Delivery times a bit long (1 month) but return following a phone call very quick and effective
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Christoph W.
Rating: 4 out of 5
following a purchase from 26/03/2025
All good
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Michel D.
Rating: 5 out of 5
following a purchase from 02/04/2025
There was a delay in delivery because the ordered product was out of stock and the announced deadline was postponed by 2 weeks Otherwise everything went well
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Yohann B.
Rating: 2 out of 5
following a purchase from 15/04/2025
Unacceptable to charge *** euros for shipping fees when we live on an island where there is a bridge, so there should normally be no problem for deliveries. Therefore, we had to have it delivered to my brother in Bordeaux, and to top it all off, he had to go pick up the package at a relay point because the carrier didn't even bother to deliver it to his home while he was there specifically for the delivery.
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Response from France Trampoline
Hello, We apologize for the inconvenience caused. We completely understand your frustration, especially when the address is served by a bridge. Unfortunately, carriers like DPD and Chronopost systematically apply a surcharge that can vary from 20 to 25 for deliveries to island areas, whether there is a bridge or not. These fees are defined by their pricing grids, which we unfortunately do not have control over. Best regards,
A
Aurore S.
Rating: 5 out of 5
following a purchase from 10/04/2025
The assembly instructions were not very clear at certain moments
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