Customer reviews of France Trampoline

F

Fabrice B.

Rating: 5 out of 5

Published on 08/08/2018 à 13h50 following a purchase from 18/07/2018

Top

Translated reviews

K

Karine P.

Rating: 5 out of 5

Published on 08/08/2018 à 13h46 following a purchase from 15/07/2018

Perfect

Translated reviews

I

Isabelle C.

Rating: 5 out of 5

Published on 08/08/2018 à 12h57 following a purchase from 04/07/2018

Excellent product.

Translated reviews

C

Chrystelle G.

Rating: 4 out of 5

Published on 08/08/2018 à 11h32 following a purchase from 17/07/2018

Good service

Translated reviews

C

Corine W.

Rating: 5 out of 5

Published on 08/08/2018 à 09h53 following a purchase from 16/07/2018

Everything went very well; nothing to complain about.

Translated reviews

M

Madeleine D.

Rating: 5 out of 5

Published on 07/08/2018 à 20h31 following a purchase from 08/07/2018

Perfect

Translated reviews

J

Joelle C.

Rating: 5 out of 5

Published on 07/08/2018 à 19h54 following a purchase from 14/07/2018

Very very satisfied! The team contacted me before validating my order because the ordered elements did not match the same trampoline and the parts could be exchanged before shipping.

Translated reviews

C

Christine B.

Rating: 5 out of 5

Published on 07/08/2018 à 19h37 following a purchase from 11/07/2018

To all those hesitating between different trampoline sellers, I have only one piece of advice to give: "You can choose France trampoline". Kudos to the team who is always listening to you and guiding you to help you make your choice. Delivery as planned. Trampoline well packaged with an easy-to-understand manual. Plan for 2 people for assembly. In short, very satisfied with our choice (jum'up 360)

Translated reviews

A

Ana Maria L.

Rating: 5 out of 5

Published on 07/08/2018 à 19h34 following a purchase from 14/07/2018

opening. The European standard no longer allows us to offer this type of opening. We are also not allowed to supply nets with

Translated reviews

A

Annie S.

Rating: 5 out of 5

Published on 07/08/2018 à 18h14 following a purchase from 14/07/2018

A PERFECT SERVICE WITH A LOT OF SERIOUSNESS. I HAD A PROBLEM REGARDING THE DELIVERY BUT WHICH DOES NOT CONCERN YOU BUT I WANTED TO INFORM YOU BECAUSE I HAD REQUESTED THAT THE ITEM BE SENT TO ME BY CRONOPOST HENCE A COST. AND THE DELIVERY PERSON ABSOLUTELY REFUSED TO DELIVER TO MY HOME AS PLANNED, WE HAD A STRONG VERBAL ALTERCATION THAT I REPORTED TO THE CUSTOMER SERVICE OF THE SUPPLIER AT CHRONOPOST. IT'S A SHAME THAT YOU OFFERED THIS SERVICE BECAUSE REALLY AS FAR AS YOU ARE CONCERNED, EXCELLENT CUSTOMER SERVICE. BEST REGARDS ***

Translated reviews

P

Philippe H.

Rating: 4 out of 5

Published on 07/08/2018 à 17h30 following a purchase from 23/06/2018

Quality product. Clear assembly instructions.

Translated reviews

T

Thierry C.

Rating: 4 out of 5

Published on 07/08/2018 à 16h44 following a purchase from 14/07/2018

I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.

Translated reviews

H

Henri D.

Rating: 5 out of 5

Published on 07/08/2018 à 16h27 following a purchase from 11/07/2018

excellent

Translated reviews

J

Julien A.

Rating: 5 out of 5

Published on 07/08/2018 à 14h51 following a purchase from 17/07/2018

Quality product, and fast delivery.

Translated reviews

M

Marie-odile D.

Rating: 5 out of 5

Published on 07/08/2018 à 14h49 following a purchase from 11/07/2018

Impeccable service. Simple order, compliant delivery.

Translated reviews

J

Jon G.

Rating: 5 out of 5

Published on 07/08/2018 à 08h30 following a purchase from 16/07/2018

Best service!!!

Translated reviews

J

Jean-pierre B.

Rating: 5 out of 5

Published on 06/08/2018 à 21h44 following a purchase from 16/07/2018

I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards

Translated reviews

N

Noel P.

Rating: 3 out of 5

Published on 06/08/2018 à 21h32 following a purchase from 05/06/2018

The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.

Translated reviews

Response from France Trampoline Published on 06/06/2018

Hello, thank you for your comment. Please feel free to contact us at the following address contacte-trampoline.com for the missing part. We are sorry that the delivery did not bring you complete satisfaction. We take note of your comment to improve the service offered. The France trampoline Team

B

Betty H.

Rating: 4 out of 5

Published on 06/08/2018 à 19h22 following a purchase from 10/07/2018

good service

Translated reviews

A

Arnaud L.

Rating: 5 out of 5

Published on 06/08/2018 à 18h57 following a purchase from 14/07/2018

Fast delivery, quality trampoline, easy assembly. I recommend! Thank you

Translated reviews

L

Lucie T.

Rating: 5 out of 5

Published on 06/08/2018 à 18h41 following a purchase from 16/07/2018

Nothing to report. Everything was ok and compliant. Super product

Translated reviews

C

Céline H.

Rating: 5 out of 5

Published on 06/08/2018 à 18h12 following a purchase from 25/06/2018

perfect! as usual

Translated reviews

M

Mathieu F.

Rating: 2 out of 5

Published on 06/08/2018 à 14h44 following a purchase from 06/07/2018

delivery time not compliant

Translated reviews

Response from France Trampoline Published on 07/07/2018

Hello, Thank you for taking the time to write to us. When you placed your order, it was indicated that some items were awaiting restocking for July 13. Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 48 hours. We remain at your disposal for any questions, the France Trampoline team.

R

Renaud D.

Rating: 4 out of 5

Published on 06/08/2018 à 14h10 following a purchase from 13/07/2018

The installation guide is more than succinct, you should specify the installation height and the minimum or maximum gap between the top and bottom bands regarding the product I purchased.

Translated reviews

J

Jerome L.

Rating: 5 out of 5

Published on 06/08/2018 à 12h29 following a purchase from 15/07/2018

very good

Translated reviews

A

Anne M.

Rating: 5 out of 5

Published on 06/08/2018 à 12h19 following a purchase from 16/07/2018

Everything super

Translated reviews

D

Didier T.

Rating: 5 out of 5

Published on 06/08/2018 à 11h30 following a purchase from 21/04/2018

Very good service provided, company contact to ensure the order's compliance

Translated reviews

G

Gilles F.

Rating: 5 out of 5

Published on 06/08/2018 à 10h12 following a purchase from 28/06/2018

Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it

Translated reviews

I

Isabelle S.

Rating: 5 out of 5

Published on 06/08/2018 à 09h16 following a purchase from 15/07/2018

Very good

Translated reviews

V

Vincent L.

Rating: 5 out of 5

Published on 05/08/2018 à 21h16 following a purchase from 02/07/2018

A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you

Translated reviews

H

Henriette L.

Rating: 5 out of 5

Published on 05/08/2018 à 20h40 following a purchase from 13/06/2018

Excellent service, efficient and accommodating

Translated reviews

M

Michel C.

Rating: 3 out of 5

Published on 05/08/2018 à 20h19 following a purchase from 01/06/2018

Very good product but too long delays.

Translated reviews

Response from France Trampoline Published on 02/06/2018

Hello, Thank you for taking the time to write to us. We would like to apologize for the delivery delays of your order. However, you ordered one or more items that are "awaiting restocking". Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 24 hours. We remain at your disposal for any questions, the France Trampoline team.

S

Sabrina G.

Rating: 5 out of 5

Published on 05/08/2018 à 14h18 following a purchase from 13/07/2018

Very professional. Very fast.

Translated reviews

J

Joachim D.

Rating: 5 out of 5

Published on 05/08/2018 à 12h30 following a purchase from 14/07/2018

Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!

Translated reviews

C

Christine L.

Rating: 5 out of 5

Published on 05/08/2018 à 11h29 following a purchase from 11/07/2018

Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.

Translated reviews

G

Guillaume C.

Rating: 5 out of 5

Published on 05/08/2018 à 10h10 following a purchase from 13/07/2018

Perfect.

Translated reviews

E

Evelyne L.

Rating: 5 out of 5

Published on 04/08/2018 à 14h25 following a purchase from 11/07/2018

As usual: product description accurate, delivery times respected, correct quality/price ratio.

Translated reviews

J

Jérôme C.

Rating: 5 out of 5

Published on 04/08/2018 à 10h35 following a purchase from 09/07/2018

Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.

Translated reviews

J

Jean-pierre V.

Rating: 4 out of 5

Published on 03/08/2018 à 21h24 following a purchase from 05/07/2018

The trampoline was delivered quickly; we managed to assemble it easily, the explanations being very clear. The net wasn't even set up when our little girl of 3 and a half was jumping on it. For now, we are satisfied with our purchase; the material seems serious... to be seen over time....

Translated reviews

A

Annette B.

Rating: 5 out of 5

Published on 03/08/2018 à 19h49 following a purchase from 12/07/2018

Very good. I was even contacted after placing my order to confirm my choice. Very good service!

Translated reviews