Customer reviews of France Trampoline

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Chevallier N.

Rating: 5 out of 5

Published on 03/06/2018 à 12h36 following a purchase from 11/05/2018

Nothing to report

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Jean-louis L.

Rating: 5 out of 5

Published on 03/06/2018 à 12h22 following a purchase from 13/05/2018

Very good product that combines robustness and design. The design is original and allows for easy hanging of the hammock while providing excellent comfort of use.

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Sylvie T.

Rating: 5 out of 5

Published on 03/06/2018 à 11h49 following a purchase from 25/03/2018

Excellent supplier, very serious

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Ingrid H.

Rating: 4 out of 5

Published on 03/06/2018 à 10h53 following a purchase from 12/05/2018

Very good trampoline. Small downside for the instructions.

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Maylis C.

Rating: 5 out of 5

Published on 03/06/2018 à 10h52 following a purchase from 11/05/2018

Very good

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Bruno C.

Rating: 5 out of 5

Published on 02/06/2018 à 11h20 following a purchase from 07/04/2018

Good

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Patrice P.

Rating: 5 out of 5

Published on 02/06/2018 à 10h37 following a purchase from 07/05/2018

The trampoline was quite easy to assemble. The product is of good quality.

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Andreas U.

Rating: 5 out of 5

Published on 02/06/2018 à 09h27 following a purchase from 18/05/2018

Excellent personal service. After ordering, I immediately received a call regarding the delivery time, availability, etc. Perfect service, would gladly do it again anytime.

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Isabelle M.

Rating: 4 out of 5

Published on 01/06/2018 à 19h24 following a purchase from 08/05/2018

the trampoline is great and we really liked the online advice. Small downside about accessing the trampoline: we did not understand that the access was so high and that the ladder was almost mandatory. We now help ourselves with a chair and our children are very happy on this trampoline. thank you.

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Noel G.

Rating: 5 out of 5

Published on 01/06/2018 à 19h12 following a purchase from 09/05/2018

We bought our trampoline a few years ago and the net was damaged (very used trampoline). So ordered a new net that was perfectly adapted and delivered very quickly. Thank you

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Nicolas B.

Rating: 5 out of 5

Published on 01/06/2018 à 18h24 following a purchase from 06/05/2018

Very good product! No issues!

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Fabrice D.

Rating: 5 out of 5

Published on 01/06/2018 à 15h31 following a purchase from 06/05/2018

Very good customer service. Checks the compatibility of the ordered material before shipping.

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Tatiana B.

Rating: 5 out of 5

Published on 01/06/2018 à 14h57 following a purchase from 08/05/2018

Great purchase

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Ceverine D.

Rating: 5 out of 5

Published on 01/06/2018 à 12h59 following a purchase from 09/05/2018

Excellent after-sales service. Several years after my purchase, I had lost the invoice, I sent an email to request spare parts. Despite the fact that I only indicated an approximate purchase date, my file was found and my request was processed very quickly. I will call this company again and recommend it.

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Michèle W.

Rating: 5 out of 5

Published on 01/06/2018 à 08h40 following a purchase from 06/05/2018

very good

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Ludovic W.

Rating: 5 out of 5

Published on 01/06/2018 à 08h37 following a purchase from 10/05/2018

Fast and very good

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Isabelle R.

Rating: 5 out of 5

Published on 31/05/2018 à 21h54 following a purchase from 08/05/2018

quality products and easy to assemble. fast delivery

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Cristiano G.

Rating: 5 out of 5

Published on 31/05/2018 à 20h28 following a purchase from 04/05/2018

Hello everyone, I bought the Apollo Sport 300, a product of excellent quality, the structure is sturdy, professional mat and springs, impeccable finishes and details make it a perfect mat for everyone. Transparency, availability, professionalism, and courtesy of the seller made this purchase easy and quick. I hope to do business with you again, thank you for everything, see you soon

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Isabelle G.

Rating: 5 out of 5

Published on 31/05/2018 à 18h21 following a purchase from 10/05/2018

fast delivery

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Jerome D.

Rating: 4 out of 5

Published on 31/05/2018 à 16h18 following a purchase from 09/05/2018

I am generally satisfied with the ordering process despite the fact that I could not order the desired product online at the right price. I was able to place my order over the phone and everything went well. Regarding the assembly, everything is okay and well explained in the manual. However, concerning the quality of the material, the protective fabric on the sides is already unstitched by about 10cm. How do you handle customer service in this case? Do you replace the fabric? Thank you in advance for your response and I remain at your disposal for any further information. Best regards ***

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Response from France Trampoline Published on 10/05/2018

Hello, Thank you for your comment and we are sorry for the defect noticed on your trampoline. To resolve this situation as quickly as possible, we invite you to send us some photos of the fabric where it is unstitched, so that we can study a warranty request. We will get back to you within 48 to 72 hours to keep you informed of the follow-up to your file. In the meantime, we remain at your disposal for any further information. The France Trampoline team

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Arnaud L.

Rating: 5 out of 5

Published on 31/05/2018 à 15h22 following a purchase from 09/05/2018

Highly recommended! Very competent and available supplier, who was able to answer my technical questions over the phone. Easy ordering. Delivery within the expected timeframe. Careful packaging.

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Chad B.

Rating: 4 out of 5

Published on 31/05/2018 à 15h18 following a purchase from 10/05/2018

good quality, nice bounce, my son and I are delighted

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Reiner E.

Rating: 5 out of 5

Published on 31/05/2018 à 13h50 following a purchase from 24/05/2018

Uncomplicated ordering and delivery; my preliminary questions about the product were answered promptly and purposefully.

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Thierry P.

Rating: 5 out of 5

Published on 31/05/2018 à 13h38 following a purchase from 07/05/2018

very good seller, fast and careful shipping, thank you :)

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Patricia K.

Rating: 5 out of 5

Published on 31/05/2018 à 09h18 following a purchase from 07/05/2018

Very good

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Virginie M.

Rating: 5 out of 5

Published on 31/05/2018 à 09h14 following a purchase from 10/05/2018

I am very satisfied with the ordered product. Very fast delivery too.

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Stephanie C.

Rating: 5 out of 5

Published on 31/05/2018 à 09h12 following a purchase from 25/04/2018

basketball hoop: original product, fast delivery, product meets our expectations. my daughters love it, they can finally do "dunks"!!

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Julie J.

Rating: 5 out of 5

Published on 30/05/2018 à 20h54 following a purchase from 08/05/2018

Super. Top product quality. Fast service.

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Delphine R.

Rating: 5 out of 5

Published on 30/05/2018 à 20h44 following a purchase from 09/05/2018

Easy order, delivery well explained on the site and fast.

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Didier C.

Rating: 5 out of 5

Published on 30/05/2018 à 20h29 following a purchase from 07/05/2018

Delivery on time. Assembly quite simple in the end, but to be done with 2 people. Very good quality trampoline that meets our expectations.

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Sebastien M.

Rating: 4 out of 5

Published on 30/05/2018 à 16h43 following a purchase from 07/05/2018

-

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Didier F.

Rating: 4 out of 5

Published on 30/05/2018 à 16h32 following a purchase from 07/05/2018

I ordered 'posts' for the trampoline (a tornado had played with them)... The posts arrived well with a small difference: they are of a smaller diameter!

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Vincent B.

Rating: 4 out of 5

Published on 30/05/2018 à 16h23 following a purchase from 08/05/2018

We are flooded with emails upon order placement. Then the delivery tracking is non-existent. You should take a cue from Chronopost so that your tracking is actually one. For example: We have information on exchanges between different logistics platforms but no estimated delivery date...

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Viron F.

Rating: 5 out of 5

Published on 30/05/2018 à 12h43 following a purchase from 06/05/2018

Everything is perfect!!! The material is great. Thank you again, everyone is delighted

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Therese D.

Rating: 5 out of 5

Published on 30/05/2018 à 12h11 following a purchase from 08/05/2018

Product completely compliant

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Cléo S.

Rating: 5 out of 5

Published on 30/05/2018 à 11h22 following a purchase from 02/05/2018

Still very happy with the quality of your materials

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Nathalie F.

Rating: 5 out of 5

Published on 30/05/2018 à 08h43 following a purchase from 08/05/2018

Very satisfied. Product perfectly meets my expectations. Fast delivery.

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Kellie P.

Rating: 5 out of 5

Published on 29/05/2018 à 21h47 following a purchase from 08/05/2018

Super trampoline & service. Very happy with my purchase!

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Frederick D.

Rating: 5 out of 5

Published on 29/05/2018 à 19h59 following a purchase from 07/05/2018

Excellent customer service, I made a mistake in my order and I was able to get a correction without any additional costs other than shipping fees.

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Martin W.

Rating: 5 out of 5

Published on 29/05/2018 à 19h30 following a purchase from 21/05/2018

Everything went smoothly 👍

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