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A
Rating: 5 out of 5
beautiful quality and seems very solid.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3, 4 and 5 stars
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Rating: 4 out of 5
Good quality, difficult assembly.
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F
Rating: 5 out of 5
Very nice and responsive, thank you
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C
Rating: 5 out of 5
perfect, punctual delivery
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F
Rating: 5 out of 5
PERFECT SERVICE. NOTHING TO SAY.
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A
Rating: 5 out of 5
Still satisfied with this purchase. Speed and quality. Thank you
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A
Rating: 5 out of 5
very fast
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A
Rating: 3 out of 5
Very good commercial service with professional and available telephone advice. Good product quality, which has its price. Very poor home delivery service (not precise and reliable in the delivery slots).
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Response from France Trampoline
Hello Sir, we apologize for the inconvenience caused by the delivery person. Normally, he respects the time slot validated by you via their website (to be done the day before delivery before 11 PM). The delivery person in charge of your package must have experienced a delay on one of his deliveries before yours, which delayed your reception. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
B
Rating: 5 out of 5
When you talk about the service provider, I think it refers to the delivery person. Excellent, call before arrival and delivery at the requested location, nothing to say. If the service provider is the manufacturer: I assembled the trampoline myself and was able to assess the quality of the materials. It took me a little day, it was very hot. After that, my daughter was able to test the bounce, it's great. She does it in a club with professional trampolines.
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M
Rating: 5 out of 5
Good contact, responsive service, and attentive. Perfect delivery service.
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L
Rating: 4 out of 5
Fantastic telephone attention, very enlightening and truthful in the information. The downside is that one product said it was in stock and in the end, the order came in two shipments. Thank you for the attention.
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C
Rating: 4 out of 5
This new net is of better quality, finer mesh, secured access. However, the perimeter of the carbon fiber arc is not large enough (missing 10 cm) to fit everything correctly. There are 10 cm left where the elastic is visible and unprotected. Overall, we are happy.
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Response from France Trampoline
Hello, we apologize for this inconvenience. An advisor will contact you to validate certain installation points with you. If necessary, he will send you an extension for the fiberglass arc. We remain at your disposal if you have any other comments. The France Trampoline team.
L
Rating: 5 out of 5
Nothing to report.
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D
Rating: 5 out of 5
Excellent service: I had a deadline for my son's birthday and everything was done to ensure the order arrived on time... Every phone exchange was very pleasant and very efficient. The trampoline is impeccable, the quality is there, nothing to compare with the 'standard' trampolines: the mats, the springs, the finishes, the bounce, users can really tell the difference. Thank you to France Trampoline, which I warmly recommend!
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E
Rating: 5 out of 5
Very good. Delivered on time.
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M
Rating: 5 out of 5
Good contact, responsive service, and attentive. Perfect delivery service.
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C
Rating: 5 out of 5
Very good. No issues.
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L
Rating: 5 out of 5
Completely satisfied with my purchase.
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H
Rating: 5 out of 5
No comments. Everything is perfect.
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K
Rating: 5 out of 5
Good product to recommend.
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C
Rating: 4 out of 5
Correct. Fast and without problems.
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T
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
Material arrived well packaged, everything was of very good quality. A downside for Corsica, Chronopost does not deliver to villages but to a nearby city, and we have to go pick up the packages.
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L
Rating: 5 out of 5
Conforms
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C
Rating: 5 out of 5
Well advised, cordial communication, logical analysis of my incoherent order and a call to confirm or deny an error.
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D
Rating: 5 out of 5
Very good delivery quality, very good customer service with very friendly, welcoming, and professional staff.
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L
Rating: 5 out of 5
Pro, responsive, nice 😊 Nothing to complain about.. I recommend!!!
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É
Rating: 5 out of 5
Very professional, impeccable delivery, thank you
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T
Rating: 5 out of 5
Excellent quality product, very short delivery time, responsive and competent customer service
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M
Rating: 5 out of 5
Excellent service and timing
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P
Rating: 5 out of 5
Very very good
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D
Rating: 4 out of 5
No problem. Conforms to my request
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E
Rating: 5 out of 5
Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.
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D
Rating: 5 out of 5
Great service. Very good quality
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B
Rating: 4 out of 5
It's a shame that I had to buy a complete kit of poles, foam, fiberglass rods AND NET to replace the safety net. Costing around *** for a product that is not worth ***.
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M
Rating: 5 out of 5
Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.
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P
Rating: 3 out of 5
Delivery wait time for the parts too long: 6 weeks.
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Response from France Trampoline
Hello Sir, We apologize for the delivery delay of your order but this was indicated at the time of purchase. We shipped it as soon as the product was available and on the date mentioned on the website at the time of purchase. We apologize once again for the wait and remain at your disposal. The France Trampoline team.
E
Rating: 5 out of 5
If all sites could be as efficient
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J
Rating: 4 out of 5
The order went well and the scheduling for delivery was good too. The product is of quality (robustness, quality of the fabric). Assembly is complicated in some aspects (mainly the angles that need to be perfect) and we had to work together with 4 people to achieve it. A beautiful product that I hope will last over time.
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A
Rating: 4 out of 5
The trampoline is perfect and suitable for everyone from the smallest to the largest. One concern: the delivery of the additional order which was very laborious... Cancellations in cascades... It lasted a week! A concern, not really a problem.
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