Customer reviews of France Trampoline

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Margaret B.

Rating: 5 out of 5

Published on 10/06/2016 à 15h41 following a purchase from 17/05/2016

Excellent service

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Rodrigue P.

Rating: 5 out of 5

Published on 10/06/2016 à 12h44 following a purchase from 18/05/2016

Once the order was placed, the delivery time was respected despite the fuel shortage issues... the email before receipt allowed us to be completely confident with the delivery person on the day. We are very happy with your services. Thank you.

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Sylvie S.

Rating: 5 out of 5

Published on 10/06/2016 à 11h23 following a purchase from 19/05/2016

very good product. easy assembly. Delivery is on time and the package well protected.

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Fabrice E.

Rating: 4 out of 5

Published on 10/06/2016 à 08h36 following a purchase from 20/05/2016

Very good "Trampoline Jump'Up 250 with net" for my child + very good quality + ease of assembly (even alone)... Thanks to that, the fabric is resistant up to 120kg, I can even accompany my son to show him the right moves, which is not the case with all other manufacturers of this type of trampoline. (be careful not to jump with 2 at the same time on the fabric, as there is a risk of collision!) 2 downsides: - during my delivery, the transport was carried out via 2 different carriers, which lengthens the delivery time. - also, the box where the spring protection cushion is stored was damaged, and thus slightly torn...

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Response from France Trampoline Published on 23/05/2016

Hello Sir, We are delighted to see that the trampoline you received fully satisfies you. Following our call, please send us photos regarding the protection cushion if you please. We will be able to study your request and normally apply the warranty. We remain at your disposal. The France Trampoline team.

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Nicolas F.

Rating: 5 out of 5

Published on 09/06/2016 à 21h47 following a purchase from 18/05/2016

Difficult delivery to coordinate with the carrier

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Didier L.

Rating: 5 out of 5

Published on 09/06/2016 à 21h38 following a purchase from 13/05/2016

Excellent product, fast delivery, easy assembly, meets my expectations and brings joy to my grandchildren

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Christelle S.

Rating: 5 out of 5

Published on 09/06/2016 à 19h58 following a purchase from 17/05/2016

The products seem to be of quality, all the rain that has fallen recently has left us little time to enjoy them. The person on the phone during the order was very pleasant. Fast delivery (ordered on Tuesday and delivery proposed for Friday of the same week) Assembly with 2,

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Alice B.

Rating: 5 out of 5

Published on 09/06/2016 à 14h18 following a purchase from 11/05/2016

Perfect. There was a stock shortage but we were informed on the site. Restocking date perfectly respected.

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Alberto C.

Rating: 5 out of 5

Published on 09/06/2016 à 13h36 following a purchase from 17/05/2016

Serious and professional seller, quick in responses and shipping. Highly recommended!!!

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David V.

Rating: 5 out of 5

Published on 09/06/2016 à 10h55 following a purchase from 17/05/2016

Delivery as expected. Trampoline quickly assembled, the children approved it!

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Nicolas B.

Rating: 4 out of 5

Published on 09/06/2016 à 10h50 following a purchase from 17/05/2016

good

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Yann O.

Rating: 5 out of 5

Published on 09/06/2016 à 10h20 following a purchase from 18/05/2016

Excellent ++++++++++

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Catheleijne V.

Rating: 4 out of 5

Published on 09/06/2016 à 09h14 following a purchase from 12/05/2016

Fast and good. Good quality.

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Mickael C.

Rating: 5 out of 5

Published on 08/06/2016 à 21h33 following a purchase from 15/05/2016

Good order tracking, packaging and correct explanation, I am satisfied

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Ismael A.

Rating: 5 out of 5

Published on 08/06/2016 à 21h23 following a purchase from 14/05/2016

The description of the products and what is received afterwards matches exactly. There is no surprise. The detail of the shipping status is accurate. The delivery time is met. Professional, reliable, and with clear communication.

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Juan Pedro G.

Rating: 4 out of 5

Published on 08/06/2016 à 20h47 following a purchase from 17/05/2016

I am very glad that they contacted me, we are very happy with both the service and the quality of the trampoline but we never received the ladder we bought, how can we claim it, we don't know if it stayed at the transport company. Thank you very much, best regards.

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Pablo O.

Rating: 5 out of 5

Published on 08/06/2016 à 18h53 following a purchase from 14/05/2016

Fantastic! The best purchase I could make for my daughters. Excellent quality

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Rodolphe D.

Rating: 5 out of 5

Published on 08/06/2016 à 17h40 following a purchase from 17/05/2016

Nothing to say perfect Moreover, easy assembly and robust material

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Andrea P.

Rating: 4 out of 5

Published on 08/06/2016 à 16h32 following a purchase from 18/05/2016

EXCELLENT PRODUCTS!

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Audrey O.

Rating: 5 out of 5

Published on 08/06/2016 à 16h32 following a purchase from 16/05/2016

We are delighted! The order arrived quickly, delivered in good condition. We appreciated the ease of assembling the trampoline... and its sturdiness! (diam. 3.60m) And our 3 children are really happy... obviously :D

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Jean-luc D.

Rating: 4 out of 5

Published on 08/06/2016 à 15h48 following a purchase from 19/05/2016

Delivery on time.

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Vincent R.

Rating: 5 out of 5

Published on 08/06/2016 à 15h30 following a purchase from 13/05/2016

Very good contact and information. Fast shipping and quality packaging.

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Chavanon B.

Rating: 4 out of 5

Published on 08/06/2016 à 14h28 following a purchase from 14/05/2016

good product, good services small problem with the assembly instructions not very precise

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Delphine P.

Rating: 5 out of 5

Published on 08/06/2016 à 13h35 following a purchase from 14/05/2016

Really not disappointed. Fast delivery. Material in good condition and construction without hassle. But you have to read several times to be sure you understood well!

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Cecile H.

Rating: 5 out of 5

Published on 08/06/2016 à 12h53 following a purchase from 14/05/2016

Perfect, from order to delivery Nothing to complain about

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Davy M.

Rating: 4 out of 5

Published on 08/06/2016 à 12h41 following a purchase from 18/05/2016

Good contact, a quickly resolved error and ultimately satisfied as usual. I bought my trampoline from them and I always go through them for spare parts.

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Mickael M.

Rating: 5 out of 5

Published on 08/06/2016 à 11h42 following a purchase from 14/05/2016

Fast delivery and very well packaged. The customer service is quick and efficient (broken spring replaced in less than a week) The trampoline is of very good quality. Perfect service.

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Xavier L.

Rating: 3 out of 5

Published on 08/06/2016 à 11h25 following a purchase from 30/04/2016

Late delivery and the manual lacks precision

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Response from France Trampoline Published on 01/05/2016

Hello, We have taken your comments into account. The delivery was made 15 days after your order as the ACCESS 180 trampoline was out of stock for 1 week at the time of your order but this was indicated on the product sheet and in the cart in red. We apologize if you did not see this information when placing your order. We remain at your disposal for any further questions regarding your trampoline. The France Trampoline team.

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Peggy G.

Rating: 5 out of 5

Published on 08/06/2016 à 11h16 following a purchase from 17/05/2016

after confirming by phone the correct reference, I placed the order and the delivery was quick, everything was perfect, thank you. Best regards ***. ***

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Duriez P.

Rating: 4 out of 5

Published on 08/06/2016 à 11h11 following a purchase from 16/05/2016

-

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Jean-francis R.

Rating: 4 out of 5

Published on 08/06/2016 à 10h48 following a purchase from 17/05/2016

Delivery in just 1 week. Perfect! However, the foam protection over the springs does not hold well. This deserves some thought for improvement.

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Sophie G.

Rating: 5 out of 5

Published on 08/06/2016 à 09h46 following a purchase from 18/05/2016

As I was not sure about the items to order to replace the worn parts of our trampoline, I took measurements and called France Trampoline. The operator suggested we place the order together. We only took the necessary items to restore our trampoline to new! The replacement was done without difficulty and the trampoline is superb!

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Paolo Ermete G.

Rating: 5 out of 5

Published on 08/06/2016 à 09h22 following a purchase from 10/05/2016

everything very satisfactory from assistance during the order to that during delivery. For assembly, I recommend having 2 adults, as requested by the manual. Perfect mat ... thank you Paolo

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Denis C.

Rating: 5 out of 5

Published on 08/06/2016 à 08h47 following a purchase from 16/05/2016

Very fast delivery. The ladder was missing but they delivered it to me within 48 hours upon simple request by email. Very good material, my children are thrilled!! Easy to assemble. I am very satisfied

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Thierry G.

Rating: 4 out of 5

Published on 07/06/2016 à 21h33 following a purchase from 17/05/2016

well advised for the purchase

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Gislaine P.

Rating: 5 out of 5

Published on 07/06/2016 à 21h21 following a purchase from 18/05/2016

Serious site, serious follow-up, serious phone contact, order and delivery on time and without hassle, material in line with my expectations.

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Fabienne S.

Rating: 5 out of 5

Published on 07/06/2016 à 19h41 following a purchase from 17/05/2016

Very good responsiveness, we are very satisfied.

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Danielle V.

Rating: 4 out of 5

Published on 07/06/2016 à 19h32 following a purchase from 17/05/2016

Very good service, but not very easy to choose the trampoline model, thank you.

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Clotilde L.

Rating: 5 out of 5

Published on 07/06/2016 à 19h28 following a purchase from 15/05/2016

Order as expected. Delivery on the scheduled day. Warned as expected an hour before.

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Lucette C.

Rating: 4 out of 5

Published on 07/06/2016 à 19h15 following a purchase from 16/05/2016

Very easy order online. Delivery 4 days later. Appointment made with the delivery person. Satisfied. Meets the commitments of France Trampoline.

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