Customer reviews of France Trampoline

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Thierry M.

Rating: 5 out of 5

Published on 02/06/2016 à 09h11 following a purchase from 08/04/2016

Perfect!!

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Caroline F.

Rating: 5 out of 5

Published on 01/06/2016 à 20h39 following a purchase from 05/05/2016

Fantastic customer service, the best I have ever had in Italy. I would absolutely recommend you to everyone.

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Serge T.

Rating: 5 out of 5

Published on 01/06/2016 à 19h33 following a purchase from 02/05/2016

First, the website is very well constructed to help choose the trampoline. We opted for the model ***. The order went smoothly and delivery was in less than a week. Having the experience of a trampoline bought from large retailers that lasted 4 years before the fabric tore; upon receipt, I noticed the difference in quality: the structure, fabric, and protection are really sturdier and justify the price difference. The only downside is the fragility of the plastic hooks for closing the entrance. The paper manual is a bit lacking, but the tutorial found on YouTube is perfect.

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Luis S.

Rating: 5 out of 5

Published on 01/06/2016 à 09h32 following a purchase from 09/05/2016

I HAVE NOT HAD ANY PROBLEMS THROUGHOUT THE ORDER AND DELIVERY PROCESS

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Angelo M.

Rating: 5 out of 5

Published on 30/05/2016 à 19h10 following a purchase from 05/05/2016

Nothing to complain about, everything as expected at the purchase

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Mirella G.

Rating: 5 out of 5

Published on 30/05/2016 à 08h25 following a purchase from 08/05/2016

Everything is fine from delivery to the quality of the product which seems to be excellent. Assembly is quite simple although the instructions could be more detailed, in fact, we had to analyze them well because in some points they were unclear.

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Anne M.

Rating: 5 out of 5

Published on 29/05/2016 à 20h11 following a purchase from 04/05/2016

Delivery without difficulty of spare parts

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Yves K.

Rating: 4 out of 5

Published on 29/05/2016 à 16h48 following a purchase from 10/12/2015

Perfect delivery conditions. Quality material. Clear instructions. User safety is prioritized. Note, assembly requires two people and some handyman skills.

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Luca B.

Rating: 5 out of 5

Published on 29/05/2016 à 10h31 following a purchase from 24/04/2016

Quality trampoline, fast and precise service....excellent ...to recommend....

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Iga Anna G.

Rating: 4 out of 5

Published on 27/05/2016 à 15h17 following a purchase from 03/05/2016

Everything excellent, the lady on the phone was very kind, the only flaw was the courier! He delivered a completely broken package, hastily, I accepted with reservation (thank goodness) and shortly after I checked the product and indeed the bags of springs were open and one spring was missing. I called the courier back to check on his van but he cut me off and said he would call me back....but I never heard from him again. Fortunately, the company is serious and sent me the springs as soon as I explained the problem without even arguing. So I would say a serious and reliable company, the trampoline I purchased is fantastic.

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Agostino P.

Rating: 5 out of 5

Published on 24/05/2016 à 16h58 following a purchase from 29/04/2016

Excellent product, although basic, very serious and precise company even in the delivery assistance phase. Detailed assembly instructions. Satisfied, I recommend it to everyone.

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Eric M.

Rating: 4 out of 5

Published on 24/05/2016 à 08h45 following a purchase from 02/05/2016

I am very satisfied with the product, which is undoubtedly of quality, not to be compared at all with other similar ones that are definitely of lower quality, very easy to assemble, if I have to make a small criticism I think that in the complete package given the cost including the ladder would have offered a complete product.

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Le Roc C.

Rating: 4 out of 5

Published on 23/05/2016 à 19h23 following a purchase from 26/04/2016

Delivery on time, good technical advice over the phone without waiting. The quality seems to be there. The only downside is the receipt of the check to validate the order is not very commercial.

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Associazione C.

Rating: 4 out of 5

Published on 23/05/2016 à 08h57 following a purchase from 03/05/2016

Very good and professional, thank you

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Joaquin S.

Rating: 5 out of 5

Published on 22/05/2016 à 21h37 following a purchase from 26/04/2016

THE SERVICE HAS BEEN EXCELLENT

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Edouard K.

Rating: 3 out of 5

Published on 22/05/2016 à 17h58 following a purchase from 01/05/2016

I am satisfied with the purchase of the trampoline. However, the assembly manual is really not up to par. I spent 2 days assembling it. You can take inspiration from the assembly drawings at *** where everything is explained from A to Z.

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Response from France Trampoline Published on 03/05/2016

Hello, we have taken your feedback into account and will contact you to understand which points you were missing information on. We also have assembly videos on our YouTube channel if you need more visuals for the assembly. We remain at your disposal from Monday to Friday. The France Trampoline team.

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Francesca B.

Rating: 5 out of 5

Published on 19/05/2016 à 18h41 following a purchase from 27/04/2016

Excellent quality for the price. Suitable for both small children and teenagers.

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Andrea T.

Rating: 5 out of 5

Published on 19/05/2016 à 17h42 following a purchase from 25/04/2016

Great trampoline. Fast shipping. Easy to assemble. The kids are having a blast!

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David C.

Rating: 5 out of 5

Published on 18/05/2016 à 20h17 following a purchase from 25/04/2016

Very satisfied but we are after the purchase of the trampoline

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Rainer K.

Rating: 5 out of 5

Published on 18/05/2016 à 10h58 following a purchase from 26/04/2016

Everything is fine....

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Damien R.

Rating: 5 out of 5

Published on 18/05/2016 à 10h51 following a purchase from 25/04/2016

very high responsiveness and sense of service for sending these spare parts for a defective part

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Sonia C.

Rating: 5 out of 5

Published on 17/05/2016 à 20h53 following a purchase from 25/04/2016

Sorry, I neither speak nor write Spanish

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Nathalie B.

Rating: 5 out of 5

Published on 17/05/2016 à 14h45 following a purchase from 22/04/2016

Very good

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Cecile R.

Rating: 5 out of 5

Published on 17/05/2016 à 11h38 following a purchase from 27/04/2016

Very good

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Agustin G.

Rating: 5 out of 5

Published on 16/05/2016 à 11h53 following a purchase from 25/04/2016

Very satisfied with the product, highly recommendable.

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Betty B.

Rating: 5 out of 5

Published on 14/05/2016 à 10h35 following a purchase from 11/12/2015

The delivery went smoothly and on time. The quality of the product is really up to par, my children can't get enough of it!

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Borut É.

Rating: 5 out of 5

Published on 13/05/2016 à 15h40 following a purchase from 13/04/2016

Excellent

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Marco I.

Rating: 5 out of 5

Published on 12/05/2016 à 18h14 following a purchase from 20/04/2016

Fast delivery, the staff is kind and prepared. Excellent product. Fully satisfied.

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Fabrizio I.

Rating: 5 out of 5

Published on 11/05/2016 à 13h32 following a purchase from 11/04/2016

Simple and precise online purchase. Delivery times respected. The trampoline appears solid and well-crafted in detail. Very satisfied.

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Gilda M.

Rating: 5 out of 5

Published on 11/05/2016 à 10h29 following a purchase from 19/04/2016

Excellent communication of all phases of product preparation and shipping. The trampoline is of excellent quality and seems very solid, assembly is not very simple (at least two people are needed, more are welcome!) but the result more than compensates for the effort! Delivery was quick, the courier was kind, and the packaging was excellent. A seller absolutely to recommend.

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Pascal L.

Rating: 5 out of 5

Published on 10/05/2016 à 08h44 following a purchase from 20/04/2016

Very satisfied with my purchase, I highly recommend it. Small downside, the plastic hooks, but quickly resolved by the after-sales service who sent me metal hooks. Perfect, my children are delighted. Thank you.

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María F.

Rating: 5 out of 5

Published on 09/05/2016 à 17h51 following a purchase from 13/04/2016

Totally recommended

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Julien N.

Rating: 5 out of 5

Published on 09/05/2016 à 17h29 following a purchase from 18/04/2016

-

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Stéphane F.

Rating: 5 out of 5

Published on 09/05/2016 à 14h14 following a purchase from 18/04/2016

A very high quality after-sales service: attentive, quick, and efficient. I highly recommend.

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Franck P.

Rating: 5 out of 5

Published on 09/05/2016 à 13h23 following a purchase from 18/04/2016

High quality trampoline, easy to assemble.

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Aniello Et Monique P.

Rating: 5 out of 5

Published on 06/05/2016 à 20h43 following a purchase from 14/04/2016

VERY GOOD SERVICE FROM A TO Z, including delivery

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Julien R.

Rating: 5 out of 5

Published on 06/05/2016 à 14h54 following a purchase from 15/04/2016

Very comfortable hammock

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Julien R.

Rating: 3 out of 5

Published on 06/05/2016 à 10h11 following a purchase from 15/04/2016

Hello, fast and careful shipping but did not receive the right color of the hammock. Ordered a Mexican in canary color. Received a white one. But now it is open and comfortable anyway.

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Response from France Trampoline Published on 18/04/2016

Hello, we are pleased to see that the hammock received still meets your expectations and is perfectly installed at your place. Regarding the received color, we have reported the information and corrected the bug on our site to prevent this from happening again. Additionally, we had mentioned exchanging the received hammock for the selected color within a few days or a commercial discount, and it is the latter solution that you wished to retain. The refund has been processed by our accounting department and should appear quickly in your bank account. We remain at your disposal if needed. The France Trampoline team.

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Federico C.

Rating: 5 out of 5

Published on 05/05/2016 à 16h59 following a purchase from 13/04/2016

-

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Domenico L.

Rating: 5 out of 5

Published on 04/05/2016 à 21h57 following a purchase from 04/04/2016

Great product as well as great service assistance contacted to advise me best. Fully satisfied.

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