France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Serious company and efficient and quick customer service. Very good product even though I have no comparisons with other trampolines but I am satisfied with the material used. The only note is regarding the assembly instructions that need to be updated on the pages depicting the 'U' supports from the ground different from those in the packaging.
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Cristina S.
Rating: 5 out of 5
following a purchase from 12/04/2016
It is certainly the best purchase I could make for my daughters. Punctuality and seriousness. Very grateful and satisfied.
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Ivan V.
Rating: 5 out of 5
following a purchase from 11/04/2016
Simple and inexpensive product but seems to be of quality. Assembly quite simple. Tools for assembly included in the package.
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Maria Pilar A.
Rating: 5 out of 5
following a purchase from 11/04/2016
I am satisfied with the service. Punctual and everything arrived in perfect condition
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Mara P.
Rating: 5 out of 5
following a purchase from 12/04/2016
Perfect
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Marie-josé M.
Rating: 5 out of 5
following a purchase from 13/04/2016
Very good company, impeccable salespeople
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Baldessari C.
Rating: 5 out of 5
following a purchase from 08/04/2016
Excellent service
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Bérénice J.
Rating: 5 out of 5
following a purchase from 11/04/2016
Quality trampoline. Easy contact. Great customer service.
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Juergen V.
Rating: 5 out of 5
following a purchase from 10/04/2016
Everything was sent quickly and without any problems. I must also say that I am very happy with the quality of the trampoline itself.
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Matthias F.
Rating: 5 out of 5
following a purchase from 06/04/2016
Great personal attention.
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José Bosch R.
Rating: 5 out of 5
following a purchase from 14/03/2016
Commitment, seriousness in delivery times, and professionalism, very satisfied with the equipment and the treatment.
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Claudia G.
Rating: 5 out of 5
following a purchase from 31/03/2016
Very kind, helpful, and competent.
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Claude D.
Rating: 4 out of 5
following a purchase from 06/04/2016
I placed my order by phone because choosing a spring on the site was complicated (very important choice). There was a quantity error at delivery but after claiming, the balance arrived quickly and without shipping costs. Excellent phone contact.
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M.mitton C.
Rating: 4 out of 5
following a purchase from 04/04/2016
For now, good product corresponding to the expectations of our young clients. The after-sales service responded to our expectations and our sales representative answered all our questions and requests effectively.
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Ketty H.
Rating: 5 out of 5
following a purchase from 31/03/2016
Perfect!! Excellent customer service and after-sales service, product of very high quality!! I completely recommend this seller to anyone who wants to be satisfied and heard in a trampoline purchase!!!!
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Christophe T.
Rating: 5 out of 5
following a purchase from 08/12/2015
Good manufacturing quality. Well-made assembly guide. Delivery was made just a few days after the order. Overall, we are very satisfied.
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Antony L.
Rating: 5 out of 5
following a purchase from 31/03/2016
Retail site, fast shipping. I recommend.
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Olivier G.
Rating: 5 out of 5
following a purchase from 31/03/2016
Efficiency and kindness. Everything is perfect!
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Josep-maria M.
Rating: 5 out of 5
following a purchase from 12/03/2016
Trampoline of good construction and easy assembly
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Ramon P.
Rating: 5 out of 5
following a purchase from 27/03/2016
Very good perfect, fast delivery and meets all requirements
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Nicolas J.
Rating: 5 out of 5
following a purchase from 24/03/2016
No problems when placing the order (broken part covered by warranty). Perfect delivery within the specified time. Nothing to complain about.
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Pierre H.
Rating: 5 out of 5
following a purchase from 15/02/2016
Very good.
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Sophie B.
Rating: 5 out of 5
following a purchase from 11/02/2016
Very good.
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Christelle D.
Rating: 5 out of 5
following a purchase from 23/03/2016
Very intuitive and informative site. Timely delivery. Quality of the material. Assembly instructions could still be clearer. Quality information, solutions provided, very responsive customer service.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 22/03/2016
Nothing to complain about.
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Ezio C.
Rating: 4 out of 5
following a purchase from 09/03/2016
The transport could be improved. The box was open.
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Stephanie J.
Rating: 5 out of 5
following a purchase from 16/03/2016
Customer service is very efficient and responsive. The replacement of defective parts was done very quickly.
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Fabienne L.
Rating: 4 out of 5
following a purchase from 19/12/2015
Good advice, good quality, meets expectations.
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Jean Pierre F.
Rating: 4 out of 5
following a purchase from 04/12/2015
This trampoline is very good but the installation instructions are insufficient, the included clamps are not suitable at all, you practically need professional equipment.
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Response from France Trampoline
Hello, we thank you for your feedback and your complete satisfaction with the trampoline. If you find that the provided clamp is not sufficient to compress the T-junctions, you could use a standard adjustable wrench to have a bit more force. We want to reassure you that this material is available in regular hardware stores or GS. Sincerely, The France Trampoline team.
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Myriam G.
Rating: 5 out of 5
following a purchase from 12/12/2015
Very happy with the product and serious company, I highly recommend.
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Guillaume B.
Rating: 4 out of 5
following a purchase from 10/03/2016
Everything went well with the delivery.
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Claudia N.
Rating: 5 out of 5
following a purchase from 10/03/2016
Excellent product, kind and competent operator, personalized and thorough customer service. 100% recommended.
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Pierre P.
Rating: 5 out of 5
following a purchase from 23/02/2016
Very satisfied with the services provided by France Trampoline. Fast delivery and very good quality material. I recommend this site.
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Christine D.
Rating: 5 out of 5
following a purchase from 29/02/2016
Super happy with the fast delivery and the attentive sales staff: the trampoline arrived on time for my son's birthday! The trampoline is excellent, the children love it. It is also very well suited to my small garden, its rectangular shape takes up less space than a round one and the children have plenty of room to do different tricks like flips.
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Cedric P.
Rating: 4 out of 5
following a purchase from 08/12/2015
Good
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Stefania A.
Rating: 5 out of 5
following a purchase from 07/01/2016
Extremely satisfied with the purchase, the service, the customer assistance, and the delivery times. I would definitely recommend it.
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Matthieu R.
Rating: 5 out of 5
following a purchase from 30/01/2016
Clear and precise phone contact
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Jean-marc A.
Rating: 5 out of 5
following a purchase from 24/02/2016
The children are thrilled with the Jump'up trampoline we bought for them and so are we because the material seems to be of good quality. However, several plastic carabiners (connecting the net to the jumping mat) broke during the first uses, but customer service took care of it; they quickly sent us metal carabiners. Apparently, we are not the first ones this has happened to and the company is reviewing the material. Now, everything is fine and the children are having a blast... Let's hope the trampoline ages well.
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Valerie L.
Rating: 5 out of 5
following a purchase from 12/01/2016
Order placed by phone with someone very helpful and pleasant. Delivery received on the right date. Product assembled, in accordance with the order, very good quality, very pleasant to use. Really very satisfied.
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G. M.
Rating: 5 out of 5
following a purchase from 23/02/2016
Perfect. Thank you.
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