Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Sophie A.
Rating: 5 out of 5
following a purchase from 29/06/2015
VERY GOOD good responsiveness and commercial
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Marie Hélène D.
Rating: 5 out of 5
following a purchase from 16/08/2015
very good service a bit of delay good material t
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Victoria O.
Rating: 5 out of 5
following a purchase from 18/07/2015
The trampoline is fantastic. Very well made and quite easy to assemble. I am very impressed with the price for such good quality. Thank you very much, my daughter is very happy.
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Anne-sophie B.
Rating: 5 out of 5
following a purchase from 04/07/2015
We appreciated the respect for delivery times, the information messages sent after our order, the speed with which the salespeople responded to our questions after receiving our trampoline,... we are very satisfied for the moment
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Véronique S.
Rating: 5 out of 5
following a purchase from 01/08/2015
protective cover delivered on time, not yet set up!!!
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Florence L.
Rating: 5 out of 5
following a purchase from 31/07/2015
excellent service: speed, friendliness, efficiency
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Olivier P.
Rating: 5 out of 5
following a purchase from 28/08/2015
Fast delivery.
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Sonia M.
Rating: 5 out of 5
following a purchase from 28/08/2015
advisors attentive and responsive
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Ilhem G.
Rating: 5 out of 5
following a purchase from 17/07/2015
Excellent, aesthetically pleasing product, beautiful finishes, nothing to compare with the competition and of very good quality. No regrets, site to recommend...
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David L.
Rating: 4 out of 5
following a purchase from 18/06/2015
happy with the service, the speed of deliveries
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Janine C.
Rating: 5 out of 5
following a purchase from 27/08/2015
quality for the service very good
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Véronique B.
Rating: 4 out of 5
following a purchase from 16/07/2015
Happy with the product. I had not received the gift and it was sent to me. The children are delighted with their beautiful gift. I bought the winter cover so they can enjoy it longer.
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Antonio P.
Rating: 4 out of 5
following a purchase from 18/06/2015
On-time delivery and easy to assemble cover
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Nicole P.
Rating: 5 out of 5
following a purchase from 27/08/2015
Very good service
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Giuseppe F.
Rating: 5 out of 5
following a purchase from 06/08/2015
A very good and super easy purchase, excellent support before and during the order. Since I chose a large trampoline, the assembly was not as simple as expected: it's not difficult the way to do it, but in the assembly of the pipes, there was a hole for the screw that was not well aligned. But, in any case (which is more important), the trampoline is really sturdy and bounces fantastically!!!
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Pierre D.
Rating: 3 out of 5
following a purchase from 13/08/2015
I ordered a protective net online, it was sent to me along with the fixing bars which I had no need for!!
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Response from France Trampoline
Hello Sir, We have noted your comment and we apologize for the inconvenience, but after checking, you ordered online the complete 4m60 PREMIUM protective net which includes, as indicated in the product sheet, the textile net, the posts, the attachments, the caps, and the fiberglass arcs. This item is found in the ACCESSORIES section of our website. If you wanted just the textile net, for example, you should have gone to the SPARE PARTS section and then to the NET PARTS tab where we offer either a net with strap or for fiberglass arc. If you wish and if the items are still new, you can return the unused parts to our warehouse. We remind you that we are available at 05 56 36 04 62 if you have a question about a product from Monday to Friday. We remain at your disposal for any further questions. The France Trampoline team.
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Laurent J.
Rating: 5 out of 5
following a purchase from 16/07/2015
Simple and effective service
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Stephane C.
Rating: 5 out of 5
following a purchase from 15/07/2015
Excellent welcome, professionalism and competence are the key words characterizing France Trampoline.
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Ghislain S.
Rating: 5 out of 5
following a purchase from 26/08/2015
Nothing to report, very good quality cover
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Christel A.
Rating: 5 out of 5
following a purchase from 07/07/2015
Excellent Thank you
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Sylvie G.
Rating: 4 out of 5
following a purchase from 21/07/2015
No particular problems except the manual which lacks clarity and precision.
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Bertrand G.
Rating: 5 out of 5
following a purchase from 14/07/2015
Good follow-up, it's important to have 'humans' in front of us on the internet.
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Mathieu S.
Rating: 5 out of 5
following a purchase from 06/07/2015
Fast delivery. Simple site with a lot of information. Very quick email responses. The children are having a lot of fun.
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Francois T.
Rating: 5 out of 5
following a purchase from 03/08/2015
very satisfied
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Gaelle B.
Rating: 5 out of 5
following a purchase from 15/06/2015
Excellent product, complies with safety and quality, fast shipping, well packaged, perfect value for money.
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Aurelien V.
Rating: 4 out of 5
following a purchase from 13/07/2015
Very good quality. Excellent design. Assembly instructions could be improved.
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Patrick L.
Rating: 5 out of 5
following a purchase from 27/07/2015
Great quality product with top-notch customer service, my little boy is having a blast safely.
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Lise L.
Rating: 5 out of 5
following a purchase from 05/07/2015
Everything went well
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Delphine B.
Rating: 4 out of 5
following a purchase from 23/08/2015
A quality material that pleases the whole family! A bit worried because after a year, some parts were broken but the customer service replaced them at a low cost.
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Ramon S.
Rating: 4 out of 5
following a purchase from 26/07/2015
In general terms, quite good, attention, performance, service, the only thing I am not satisfied with is the cost of shipping, I consider it excessively expensive.
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Christophe D.
Rating: 4 out of 5
following a purchase from 11/07/2015
No problem
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Daniel L.
Rating: 5 out of 5
following a purchase from 15/08/2015
Order delivered very quickly, product completely meets my expectations, so perfect.
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Jose Manuel L.
Rating: 5 out of 5
following a purchase from 21/08/2015
The shipment was made within the established time and everything went smoothly. Highlight the good attention received.
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David O.
Rating: 5 out of 5
following a purchase from 09/07/2015
We were advised and we are very very satisfied with our purchase.... this high-quality trampoline brings joy to both kids and adults.... the customer service is worthy of the name: available, flexible, and very nice... really top.... highly recommend without any hesitation.... excellent quality-price ratio even if it seems expensive at first glance. Thank you, France trampoline!
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Alexandre L.
Rating: 4 out of 5
following a purchase from 30/07/2015
Very good product: sturdy, safe, and very fun for children, however, the pallet arrived damaged with an open package: the carrier is not great and does not match the delivered material
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Charles-antoine D.
Rating: 5 out of 5
following a purchase from 30/07/2015
Very good quality material and excellent customer service
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Vincent C.
Rating: 4 out of 5
following a purchase from 17/06/2015
The attachments of the trampo-foot are very fragile (plastic) and are already broken. The trampo-foot is not worth its price.
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Bérangère B.
Rating: 4 out of 5
following a purchase from 24/06/2015
No issues with the order placed. Well-organized delivery. Assembly okay. I had questions and was able to easily reach someone from the company.
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Francoise S.
Rating: 4 out of 5
following a purchase from 12/08/2015
Good evaluation, followed work, good reception.
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Martine H.
Rating: 5 out of 5
following a purchase from 23/06/2015
Excellent phone reception, straightforward and honest response, delivery on time, good quality trampoline, easy assembly. The only downside is that the green protective covers of the bars rise up and reveal the white padding, it's a shame there are no Velcros.
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Response from France Trampoline
Hello, To avoid seeing the foam protections, you can install the pole fixing brackets of the net as high as possible, which will prevent the white foams from being visible. We remain at your disposal if you have any questions. The France Trampoline team.
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