The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
We are absolutely thrilled. The provider contacted us again after the order and checked all the data again. We had an older trampoline and only here was the right net available. Delivery was prompt. Everything fits, the grandkids are thrilled.
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Vincent C.
Rating: 5 out of 5
following a purchase from 18/06/2024
Perfect
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Catherine M.
Rating: 5 out of 5
following a purchase from 01/06/2024
Super trampoline! Solid, bouncy +++
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Justine D.
Rating: 5 out of 5
following a purchase from 10/06/2024
Perfect
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Elisa I.
Rating: 5 out of 5
following a purchase from 26/05/2024
Product corresponds to the description, delivery times respected
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Mari D.
Rating: 5 out of 5
following a purchase from 27/05/2024
Reliable and fast. I have nothing to complain about. I even find the new hammock better than the old blue one.
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Marie D.
Rating: 5 out of 5
following a purchase from 14/06/2024
Hyper fast and reliable delivery! High-quality products! The kids are already having a blast on our complete and safe setup!
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Lolita H.
Rating: 5 out of 5
following a purchase from 17/06/2024
Nothing to complain about! Product conforms to our expectations. Very careful packaging! We encountered a small problem with a part of the product, which can happen, and the after-sales service was very responsive. The staff was very friendly. If I need to reorder a product like the slackline or zip line, I will definitely go through France trampoline without hesitation!
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Belen V.
Rating: 4 out of 5
following a purchase from 12/06/2024
The trampoline is of impeccable quality. However, for the price, I thought the ladder was included. Well, no!
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Louis B.
Rating: 3 out of 5
following a purchase from 29/05/2024
Not so easy to assemble. Moreover, a big problem since the green and white band intended to go around is clearly too short, by about 10 cm.
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Response from France Trampoline
Hello, Thank you very much for your feedback. We are truly sorry to hear that you encountered difficulties when assembling your trampoline. However, we hope that once assembled, it fully meets your expectations and those of your family. Regarding the issue with the green and white band that seems too short, we have noted your comment and sent you a message to obtain more details. Your opinion is valuable to us, and we want to ensure that everything is in order. As soon as we have your response, we will make the necessary adjustments to resolve this issue. We remain at your disposal for any further information, Best regards, The France Trampoline team.
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 10/06/2024
completely professional
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Marie Astrid J.
Rating: 5 out of 5
following a purchase from 12/06/2024
We were very satisfied with the quality of the after-sales service. I was contacted very quickly after my email and the person was able to advise and guide me on the right item to replace a broken post. Thank you very much.
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Laqueche P.
Rating: 5 out of 5
following a purchase from 10/06/2024
The delivered products meet my expectations. Fast and secure delivery
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Gwendoline M.
Rating: 5 out of 5
following a purchase from 13/06/2024
Great! I even received an email after my order to know the exact dimensions of my trampoline to ensure the compliance of my order. I recommend.
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Audrey N.
Rating: 5 out of 5
following a purchase from 30/05/2024
order received on time, very good material
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Romain P.
Rating: 5 out of 5
following a purchase from 29/05/2024
Fast shipping, complete package, quality
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Rémi F.
Rating: 5 out of 5
following a purchase from 12/06/2024
perfect.
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Isabelle T.
Rating: 5 out of 5
following a purchase from 04/06/2024
Very satisfied with the service
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Sylvia J.
Rating: 4 out of 5
following a purchase from 05/05/2024
Top quality! A bit long delay on replacement accessories for the trampoline but otherwise nothing to complain about.
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Sébastien L.
Rating: 3 out of 5
following a purchase from 05/05/2024
The delivery time was very long for a manufacturer.. I waited over a month for a protective cover for the trampoline. However, the product is top quality, the trampoline is like new after 8 years of jumping with this cover replacement! I can only recommend your brand!
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Response from France Trampoline
Hello Sir, Thank you very much for your comment. We acknowledge that the delivery times were long and we sincerely apologize for this wait. As soon as you placed your order, we informed you of our stock situation and proposed an alternative with a different colored cushion. We completely understand that this option did not suit you. We are working tirelessly to improve our processing and delivery times to better meet your expectations. We are delighted to know that, despite this delay, you are satisfied with the quality of our product. Your positive feedback is a true source of motivation for us. Thank you again for your recommendation and understanding. We remain at your disposal for any further information, Best regards, The France Trampoline team.
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Elizabeth F.
Rating: 5 out of 5
following a purchase from 04/06/2024
Very good experience with a lot of choices, top delivery. Assembly of the trampoline more or less easy. Very happy with my purchase.
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Dominique L.
Rating: 5 out of 5
following a purchase from 09/06/2024
Product conforms and fast delivery. No negative comments.
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Patrick H.
Rating: 5 out of 5
following a purchase from 12/06/2024
Quality material for a reasonable price.
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Denis R.
Rating: 5 out of 5
following a purchase from 09/06/2024
Everything went very well
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Fadma E.
Rating: 5 out of 5
following a purchase from 08/06/2024
Order received quickly and well packaged, item conforms to the description no unpleasant surprises
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Boulet P.
Rating: 4 out of 5
following a purchase from 20/05/2024
In line with our expectations
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Priscilla R.
Rating: 5 out of 5
following a purchase from 02/06/2024
very nice service nothing to say
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Tomy D.
Rating: 5 out of 5
following a purchase from 05/05/2024
Easy to find the product
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Alain G.
Rating: 5 out of 5
following a purchase from 10/06/2024
Easy order to place with the references of our equipment.
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Thelma C.
Rating: 5 out of 5
following a purchase from 07/06/2024
The ninja course is easy to set up alone and the kids love it. It will really develop their motor skills and balance. You can feel that it's quality. The zip line is also of quality but is a bit more difficult to tighten enough. In any case, the kids love it and don't get tired of it.
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Françoise B.
Rating: 5 out of 5
following a purchase from 27/05/2024
The service provided was excellent. I received the trampoline ahead of the scheduled date (after being informed of course). The delivery person came within the scheduled time. At one point, I needed additional information which was kindly provided by France trampoline.
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Georges M.
Rating: 5 out of 5
following a purchase from 11/06/2024
super satisfied with the purchase and the service
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Philippe R.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very efficient
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Marina A.
Rating: 5 out of 5
following a purchase from 07/06/2024
Good phone reception, attentive and responsive. I had no difficulties replacing the defective parts.
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Cyril B.
Rating: 5 out of 5
following a purchase from 09/06/2024
Excellent phone reception, very detailed site and top-notch delivery.
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Maurine P.
Rating: 5 out of 5
following a purchase from 08/06/2024
Top
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Laurent C.
Rating: 5 out of 5
following a purchase from 02/06/2024
Excellent responsiveness and perfect delivery with respect to the announced schedule.
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Kevin V.
Rating: 4 out of 5
following a purchase from 06/06/2024
Regarding my order, the protective foam is more effective than the original, but you do not provide the number of hooks according to the number of planned locations, I am missing 10. The foot mat with the ball is great but there are no instructions for installation. Logically, I want to put the France trampoline logo the right way but I can't fix it, so I put it the opposite way. Haven't had time to replace the springs yet.
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David F.
Rating: 5 out of 5
following a purchase from 07/05/2024
Excellent and fast, very good advice.
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Benoit C.
Rating: 5 out of 5
following a purchase from 05/06/2024
Impeccable product, with provided fastening elastics, it's appreciated not to have to buy them separately, very fast delivery times and a friendly delivery person who calls before coming. Really satisfied with France trampoline, good product and top service.
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