Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Cecile C.
Rating: 5 out of 5
following a purchase from 12/05/2015
I ordered a Wahou 460 trampoline. Before finalizing my order, I contacted France trampoline 2 or 3 times for advice and additional information. Each time, the response was very quick and effective. I then received the package (waiting time a bit longer than expected but still fast). And we are all delighted with the quality of the material.
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Julien C.
Rating: 5 out of 5
following a purchase from 23/06/2015
Very good service from France Trampoline: quality products, very fast delivery
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Bruno B.
Rating: 5 out of 5
following a purchase from 14/07/2015
Very fast and efficient
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Herve G.
Rating: 3 out of 5
following a purchase from 14/07/2015
I ordered black caps and received yellow ones......
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Response from France Trampoline
Hello Madam, We have taken your comment regarding your order for 3 Oxygen / Hip/Hop caps into account. We clearly indicate on the product sheet that the item can be either black or yellow. We did see your comment for black caps, but our preparation service prepared your order with the items in stock at the time of your order, and they were yellow. We apologize for this issue, but we currently do not have black caps in stock. If you wish, you can return your order to us, and we will refund you. We remain at your disposal. The France Trampoline Team.
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Frédéric D.
Rating: 4 out of 5
following a purchase from 16/06/2015
Good quality product, assembly is quite easy once you understand the instructions. The jumping mat seems really too small at the beginning of the assembly compared to the frame but it retracts under the tension of the 84 springs! K+N road carrier very inflexible about appointments, you need to reserve a whole day.
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Ofelia F.
Rating: 4 out of 5
following a purchase from 07/07/2015
Excellent handling of our order and great responsiveness. However, for the delivery, the delivery company did not contact us to set up an appointment. As a result, we were unable to apply your verification advice. However, we thank you for your professionalism and the quality of your material and services.
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Roger S.
Rating: 5 out of 5
following a purchase from 16/06/2015
Solid material that meets our expectations. Trampoline just a bit difficult to assemble
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Noel M.
Rating: 5 out of 5
following a purchase from 23/06/2015
Very good welcome. Quick response; Very good commercial sense attentive to the customer. Perfect
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Olivier H.
Rating: 5 out of 5
following a purchase from 14/07/2015
Excellent advice, and great product
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Christophe R.
Rating: 5 out of 5
following a purchase from 16/06/2015
We are very satisfied with the material received and its quality for the moment. To be seen in the long term.
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Hervé R.
Rating: 5 out of 5
following a purchase from 09/06/2015
Very good quality, significantly superior to the competition. Very helpful customer service. Fast and careful delivery.
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Emeline R.
Rating: 4 out of 5
following a purchase from 02/06/2015
Good quality and fast delivery
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Barde J.
Rating: 5 out of 5
following a purchase from 21/07/2015
nice replacement item, very serious merchant, informs you and explains very well. very friendly. I recommend this merchant for purchasing a trampoline.
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Michel G.
Rating: 4 out of 5
following a purchase from 11/05/2015
Very fast shipping but transport time too long (6 days).
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Plée B.
Rating: 4 out of 5
following a purchase from 11/05/2015
Order placed on Monday; received the following Wednesday at noon. The mini-trampoline has been completely satisfactory since then. Excellent value for money.
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Sébastien B.
Rating: 5 out of 5
following a purchase from 08/06/2015
No issues. Quick reception after purchase. Everything went well
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Martine R.
Rating: 5 out of 5
following a purchase from 25/05/2015
very good communication: I had made a mistake in my order, I was contacted by phone for confirmation before sending
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Nicolas T.
Rating: 4 out of 5
following a purchase from 15/06/2015
Good and quality product. One problem with the delivery time (8 days) and not the 72 hours announced. But we were correctly informed by the logistics company.
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René B.
Rating: 4 out of 5
following a purchase from 20/07/2015
Correct without any problems..
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Jacky D.
Rating: 5 out of 5
following a purchase from 13/07/2015
Perfect experience, both in terms of commercial contact, logistics, and product quality
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Roland D.
Rating: 5 out of 5
following a purchase from 22/06/2015
very good
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Gonzague C.
Rating: 5 out of 5
following a purchase from 15/06/2015
Fast and efficient service
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Elodie A.
Rating: 5 out of 5
following a purchase from 17/05/2015
very fast and very well advised by the sales service thank you.
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Jean-luc M.
Rating: 5 out of 5
following a purchase from 31/05/2015
very good reception on the phone, easy website, fast delivery and impeccable products.
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Santiago E.
Rating: 5 out of 5
following a purchase from 17/05/2015
Everything is great! It arrived in three days and all the kids in the village have been enjoying it since day one. I would like to know if there is a cover to protect it from the harsh winter frosts.
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Albine M.
Rating: 4 out of 5
following a purchase from 04/07/2015
The processing is quick but the packaging is basic and not very suitable.
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Véronique S.
Rating: 5 out of 5
following a purchase from 16/05/2015
Hello, I just saw now that my review had been "posted" and read the response from France Trampoline. Very pleasantly surprised to have received replacement hooks by mail (which I had mentioned in my initial review), I am tempted to give one more star because really everything has been perfect so far. As a regular online buyer, I have never seen such responsiveness and professionalism... Bravo to everyone. PS: Having limited access to the trampoline to three, my 11 grandchildren are queuing for their turn!!! You should offer an entry counter as an option, with a green light or red light for large families... Best regards, A happy and delighted buyer
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Marc H.
Rating: 4 out of 5
following a purchase from 23/05/2015
Very good product, very easy to assemble. Very secure (safety net, double door to access the trampoline). The logo in the center of the mat is very important as a reference for jumps, however its printing does not last over time, which is a shame. The protective cover is very useful, especially with the small windows to let water through in case of rain, it would have been relevant to place some on the corners because the ground where the trampoline is positioned is not always horizontal, which causes water to accumulate on one side. Good packaging despite the fact that the ends holding the safety net cable were broken and this despite a box without damage, a very disappointing point. Despite these few remarks, the product remains of excellent quality.
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Karl B.
Rating: 5 out of 5
following a purchase from 11/07/2015
ultra fast delivery, very good quality products
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Yoann G.
Rating: 3 out of 5
following a purchase from 20/06/2015
The instructions are not very precise
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Response from France Trampoline
Hello Sir, We have taken note of your Ekomi comment regarding the assembly of the Oxygen 250 trampoline. Unfortunately, the assembly instructions seemed not precise enough to you. In order for us to improve our instructions, could you please explain to us in a few points where you found the assembly instructions imprecise? Additionally, we invite you to send us a photo of your trampoline so that we can confirm whether your trampoline is correctly installed. We remain at your disposal for any further information. The France Trampoline team.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 09/05/2015
Very functional site. Many accessories to restore your trampoline. Very fast delivery.
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Antonio Alvaro G.
Rating: 4 out of 5
following a purchase from 20/06/2015
The telephone attention from the girl who assisted me was unbeatable. The purchase made online was a complete disaster, as it went out without shipping costs and they had to call me to inform me of the incident, which resulted in an additional cost, which if I had known from the beginning I might not have made the purchase, for this matter, I feel deceived.
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Nadege M.
Rating: 5 out of 5
following a purchase from 16/05/2015
I am very happy with this trampoline but two days after receiving it, the plastic attachments to close the trampoline all broke!! I informed France trampoline who immediately sent me new attachments and even a bit more, I find this very professional and very pleasant to have responsive and serious people, that is why I highly recommend them.
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Jacques G.
Rating: 3 out of 5
following a purchase from 17/07/2015
Shipping costs very expensive and delivery a bit long for a bag of hooks that are far too fragile! Too bad because the trampoline is of good quality....
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Response from France Trampoline
Hello Sir, we have taken your comment into account. After verification, we sent your order within 72 working hours by La Poste. We are therefore surprised that you found the delay a bit long and we apologize for that but we remain within the announced delay of 2 to 5 working days. Then, for the shipping costs, you paid 7.50 euros including tax for a parcel shipment in France. We invite you to contact La Poste but this is the minimum rate for a signed parcel shipment with this company. Unfortunately, we cannot apply a lower rate. We remain at your disposal. France Trampoline.
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Michel L.
Rating: 5 out of 5
following a purchase from 03/07/2015
Very good quality material delivered quickly.
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Camille M.
Rating: 5 out of 5
following a purchase from 08/05/2015
Very good fast!
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Stephane H.
Rating: 5 out of 5
following a purchase from 17/07/2015
Great! The whole family uses it daily for leisure or cardio exercise. Quality of the trampoline nothing to complain about ⭐⭐⭐⭐⭐ Assembly in 4 hours (be sure to follow the instructions) Only downside the anchoring kit with straps that are too short Communication and after-sales service ⭐⭐⭐⭐⭐ also Delivery respected the deadlines I recommend this site
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Agnès S.
Rating: 5 out of 5
following a purchase from 22/05/2015
very fast delivery after ordering, quality trampoline
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Alain M.
Rating: 4 out of 5
following a purchase from 19/06/2015
GOOD AND FAST
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Jean-loup C.
Rating: 4 out of 5
following a purchase from 05/06/2015
The trampoline is a very good product and we are very satisfied. However, after discussing with several friends, we are surprised not to have benefited from a special offer such as the free protective cover that our friends were able to receive. A small remark also on the hooks holding the protective net: these plastic hooks are subjected to too much force and open very easily until they escape and release the net. They need to be put back in place very often. Our daughter is the only one using the trampoline and she only weighs 44 kg at 15 years old.
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