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K
Rating: 5 out of 5
very good product
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Order delivered very quickly that meets our expectations.
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A
Rating: 5 out of 5
Serious material, shipping deadlines respected. Moreover, welcoming and efficient after-sales service.
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C
Rating: 5 out of 5
Very good quality trampoline. Assembly took longer than announced, but the whole gives a real impression of robustness and quality, whether it's the structure or the protective net and its supports... Kids and adults love it. Fast delivery, as expected.
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M
Rating: 4 out of 5
nothing to report. Fast and careful delivery. Good communication, good product
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B
Rating: 5 out of 5
product conforms to the description, clear assembly instructions, excellent product, very happy with this purchase so far
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G
Rating: 5 out of 5
The trampoline is of excellent quality. It was delivered on time.
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E
Rating: 5 out of 5
Quality products - delivery without problems and excellent after-sales service - well done. We perceive your commitment to the satisfaction of little trampolinists and their parents - thank you
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V
Rating: 4 out of 5
perfect reception
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A
Rating: 4 out of 5
very good trampoline: wow 4m30. our children have fun on it from morning till night! one flaw, the safety net was a bit torn upon opening. the protective cover is easy to put on and fits very well! the delay between ordering and delivery is 5 days. I recommend it to all our friends!
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P
Rating: 5 out of 5
I would like to thank and congratulate the staff of France trampoline, indeed the transport provider did not play fair, but France trampoline did everything possible to deliver to me in the evening at 8:00 PM by express taxi.
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J
Rating: 5 out of 5
Excellent quality material. One small remark though. It would be good to offer accessories, especially protective covers, at the time of ordering.
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C
Rating: 5 out of 5
Excellent welcome, advice, and deadlines always respected. Perfect. I have already recommended it to others who are also delighted.
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M
Rating: 5 out of 5
fast service and good quality product
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E
Rating: 5 out of 5
Very good product. Easy assembly with quality materials! Fast and on-time delivery, very friendly carrier. My children, 9 and 6 years old, have a lot of fun on it safely. Great purchase!
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T
Rating: 5 out of 5
Available interlocutors who adapt to customer needs thanks to a company that sells quality products delivered in record time.
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L
Rating: 5 out of 5
The kids love it! Assembly is not always very easy though. The alignment of some holes was not always obvious.
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S
Rating: 4 out of 5
the trampoline is of good quality, but difficult to assemble, I had a problem with an incorrect part at the start, and the carrier caused damage in my garden that has not yet been resolved, despite numerous reminders...
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H
Rating: 5 out of 5
Very good quality trampoline. Easy to assemble. Express delivery. All good. The whole family is having fun jumping on the trampoline
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M
Rating: 3 out of 5
very disappointed with the delivery: no call to tell me when the delivery would be made contrary to the promises of the site - the delivery person arrived unexpectedly, by chance I was home: fortunately for me I was on leave that day - the box was torn (merchandise not damaged) but impossible to check if all the parts are in the package before the delivery person left given the speed at which he drops the package and leaves - it is a small trampoline but still, the promises of the site are far from being kept - the delivery is subcontracted but the site is responsible for its subcontractor.
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Response from France Trampoline
Hello Mr. Heintz, we have taken your comment regarding the delivery of the Minimax fitness trampoline into account. This package is currently delivered by the carrier DPD (formerly EXAPAQ) as this trampoline weighs less than 25kg. As we announce on the site (INFO ORDERS button) and in the shipping emails, the carrier only calls for leisure trampolines (!!) that weigh more than 100kg on average. It is normal in this case that the carrier passed without warning. We apologize if the information read on our site was not clear enough for you. Moreover, as you mentioned, the package arrived damaged. Like any delivery, you could refuse it if the package was really too damaged or note reservations on the delivery person's signature. After verification, there are no reservations noted on your signature for your information. If you had a problem after delivery, it would have been complicated to blame the carrier without noted reservations. Hoping to have clarified this point with you, we remain at your disposal. The France Trampoline team.
D
Rating: 4 out of 5
Good service. Delivery as expected and on time.
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P
Rating: 4 out of 5
very good purchase, very robust material and very good quality (made in France) perfect for adults and children.
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T
Rating: 5 out of 5
Delivery on time and in accordance with the order. Excellent quality of material. Significant assembly time > 4H with 2 or 3 people for a diameter of 4.3 m. Then a real joy for the whole family and friends.
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R
Rating: 5 out of 5
excellent material offering maximum security, respect for deadlines, an assembly description that could be improved
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C
Rating: 5 out of 5
meets our expectations; product quality, stability, significant bounce
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A
Rating: 3 out of 5
We ordered and paid for a trampoline AND an anchoring kit and have still not received the anchoring kit. We still have not heard back despite several reports (delivery note, email, phone calls)... Please send it to us as soon as possible.
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Response from France Trampoline
Hello, We received your request today by phone and email. We have therefore taken the necessary steps for you to receive the missing item before the end of the week. Hoping this meets your expectations, we apologize for this preparation error. The France Trampoline team.
A
Rating: 5 out of 5
The trampoline meets my expectations in terms of quality. You have to be careful not to mount the feet too quickly before being sure of your shot because going back is difficult once it's plugged in, especially for orientation. It would be worth specifying this in the assembly instructions. Otherwise, it's a delight and the oval shape really adds a real plus both in terms of use and space taken on the ground. The quality of the associated tarp is also very good and simple and quick to put on. I recommend it even if its price is quite high.
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C
Rating: 4 out of 5
The order and delivery went well, but the product (trampoline roof) is not as good as I expected. It is not an item developed by France Trampoline, it is just distributed by them and it shows in the inferior quality compared to other products. Assembly is laborious because even with several people, the roof is difficult to handle to be lifted to the right height. The instructions advise to dismantle it as soon as there are heavy rains or wind!!! Very difficult to comply with if it takes 3 or 4 people ready to spend half an hour dismantling it each time! So, I leave it and will see how long it lasts, knowing that to avoid water pockets, I pulled the tarp with clamps.
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S
Rating: 4 out of 5
Delivery within the announced timeframe, on the day by a friendly delivery person. Quite easy to assemble, and rather quick for a device of this size. No particular difficulty. One point to possibly improve: the black caps on top of the poles tend to come off... a bit: find a way to clip them.
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L
Rating: 3 out of 5
Order placed by phone, pleasant and accommodating contact person. Top product quality. Only issue, big problem with the plastic hooks holding the safety net and protective tarp. 1. Too fragile, many break 2. Poor assembly instructions in the manual (that's why they break) 3. Problem mentioned in multiple reviews.... Without this, it would have been flawless, it's a shame.
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Response from France Trampoline
Hello Sir, we are well aware of this hook issue and we have worked to ensure that this does not happen again. We have lengthened our elastic straps and we now offer better quality hooks to our customers. After verification, we sent you replacement hooks for the broken ones 24 hours after your request. We apologize again for this inconvenience. The France Trampoline team.
A
Rating: 5 out of 5
High quality trampoline, meets my expectations, shipped very quickly. I am very satisfied, and my children are thrilled!
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N
Rating: 5 out of 5
Very responsive sales team. Impeccable delivery. Products meet our expectations. Please don't change anything!
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S
Rating: 4 out of 5
good quality and delivery, a bit hard to put on
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J
Rating: 5 out of 5
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E
Rating: 5 out of 5
good quality product, fast shipping, and good tracking information
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P
Rating: 5 out of 5
super nice, cool
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L
Rating: 4 out of 5
The device seems to be of good quality, easy to assemble if you follow the instructions (a small reservation however for the fiberglass rods that hold the net at the top). My grandchildren are having a blast, and even their parents...
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V
Rating: 4 out of 5
Despite the good size, the net is a bit too small. The phone reception was very good.
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S
Rating: 4 out of 5
Very good material
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F
Rating: 4 out of 5
I am happy with the speed of shipping! I liked that they called us before shipping to check if we had taken the right measurements for the cover!
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