Customer reviews of France Trampoline

I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.

Excellent advice before the purchase. Delivery on time.

The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.

Good product. Well delivered.

ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP

Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.

Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)

Fast shipping. Good material.

Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.

Great service.

Very high responsiveness!

Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.

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Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.

Simple, effective, and fast. Perfect.

Lightning delivery, but a lot of difficulties to obtain a paid invoice.

Very good material and complete - so nothing to report. Small downside: The assembly instructions provided could be more explicit to avoid difficult disassemblies, especially regarding the assembly of the "feet".

Great product but the kids are crazy about it, it gives a different use to the trampoline.

Correct

Nothing to complain about the order/delivery service. Fast, compliant. For the quality of the trampoline, we will wait a few months of use.

Good site. Quite expensive but it's quality.

Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.

I followed your assembly instructions to the letter, they are not very clear, the different parts are not numbered and moreover the green fabric pole covers you say should be put on after fixing the poles when they should be put on before because the poles are high and we are not tall enough to put them on. SO WE got caught. WE HAD to disassemble it again. Thank you for your efficiency.

Material conforms to the order and is of very good quality (purchase to replace another trampoline). The delivery leaves something to be desired. The telephone reception and appointment scheduling went perfectly, the time slot could be refined in the morning and the driver respected it. But he could not (or did not want to) take the access road to my house, so I had to take my wheelbarrow and eventually bring my car down to carry the package back up. The driver did not have a hand truck and did not help me unload the package (a trampoline weighs a certain amount!). I was clearly the last customer as the truck was almost empty. I have had deliveries before, but this is the first time I had to go get the delivery at the bottom of my path; fortunately, the fuel delivery driver does not make me go back and forth with a bucket.

Purchase of a jumping mat. Old one worn out. Good reception, product received corresponds to what we ordered, fast delivery, good site to recommend

We received the trampoline quickly, it was in accordance with our requirements. Indeed, we bought it for our 3-year-old daughter and we wanted to be able to use it between adults as well. The model purchased was the Booster 490. We are fully satisfied. Moreover, the customer service is excellent, as a defective spring was quickly replaced upon delivery.

Delivery okay, friendly driver, product meets the expectations of the whole family. But four safety net attachments broke in the first few hours.

Very good product! We'll see the quality in the long term. For now, we are not disappointed with this trampoline! My children are delighted! No issues with delivery.

very helpful and friendly

the anchoring kit is a bit light. I was supposed to receive a free trampo foot, I did not receive it. Good quality trampoline.

a trampoline promotion and the trampo foot at delivery no trampo foot because a code was forgotten during the order I call and today I have the trampo foot for free but I still pay 12 euros for shipping for me it is not free it is clever however my son is having fun on his trampoline

Serious delivery, the trampoline is of very good quality, easy and clear assembly, our children and we parents are happy with this purchase.

Well-designed product, well made and presented, very clear documentation (except for the stairs whose quality is not up to the rest of the supply) good responsiveness and deadlines respected

Delivery and contact were quite correct. But the delivery person did not offer to bring the package to my house from my gate, which is still 80 meters to carry the package. Admittedly, the package only weighed about ten kilos, but it would have been more correct to offer to bring the package to the house.

very good. very fast. it's serious. very professional

The service has been good, we would recommend the page to others. To improve, perhaps the transportation price which seems excessive to me.

Having a doubt about the compatibility with my trampoline, of the product considered for purchase, I contacted by phone and the person who handled my request was very helpful. Then, my order was taken into account and processed quickly with a good commercial sense. Delivery without issues. Thank you.

My order was very late. The service provided was very responsive

assembly instructions not precise enough. Specific point regarding the installation of extensions.

Pickup at the logistics platform. Dynamic and professional staff on site.