Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Alexis P.

Published on 21/04/2015 à 18h36 following a purchase from 10/03/2015

Item conforms to the order delivered on time and of very good quality.

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Bernard P.

Published on 21/04/2015 à 18h27 following a purchase from 24/02/2015

Good product and delivery assured by the service.

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Vincent C.

Published on 21/04/2015 à 17h50 following a purchase from 17/02/2015

Excellent customer service! France Trampoline is always present with its after-sales service. The children are delighted to have a trampoline always in good condition and secure.

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Fabien B.

Published on 21/04/2015 à 15h42 following a purchase from 06/01/2015

Very good, easy order and fast delivery.

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Yann Eric F.

Published on 21/04/2015 à 13h52 following a purchase from 17/03/2015

Listening with a real desire to facilitate delivery. Very professional.

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Karine C.

Published on 21/04/2015 à 13h14 following a purchase from 20/01/2015

Everything is perfect.

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Roseline G.

Published on 21/04/2015 à 12h37 following a purchase from 20/01/2015

Very clear site, confirmation emails. Everything is there.

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Céline P.

Published on 21/04/2015 à 12h13 following a purchase from 17/02/2015

Very good quality trampoline, easy to assemble (plan to assemble it with two people though), order delivered quickly but the delivery appointment is between 9 am and 5 pm... and the boxes were damaged, fortunately without damaging the trampoline.

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Caroline C.

Published on 21/04/2015 à 11h32 following a purchase from 13/01/2015

Very good, very serious, good product but shipping costs are high for a simple order of springs.

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Delcourt A.

Published on 21/04/2015 à 11h10 following a purchase from 24/02/2015

*****

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Jean-claude A.

Published on 21/04/2015 à 10h51 following a purchase from 03/02/2015

Very good service; the order was taken into account very quickly, the delivery occurred within the requested deadlines even if the final delivery person was a bit slow. The material is of very good quality. Thank you.

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Michel K.

Published on 20/04/2015 à 21h15 following a purchase from 26/01/2015

Good reception, but incomplete information: absence of bungee cords for trampoline cushion not specified.

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Claudine F.

Published on 20/04/2015 à 19h58 following a purchase from 16/02/2015

Very good quality trampoline, solid and reassuring. Assembly is easy, but you should plan several hours (about 3 for the oval). Only downside: the carrier did not contact us before coming to the house... Fortunately, he was able to return 2 hours later and we managed to be there... But that doesn't take away from the seriousness of the trampolines.

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Tiphaine V.

Published on 20/04/2015 à 17h14 following a purchase from 09/03/2015

Very good advice and good quality material.

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Grégory B.

Published on 20/04/2015 à 16h47 following a purchase from 02/02/2015

Excellent quality product, high-end!!!! To the great delight of my children.

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Denis V.

Published on 20/04/2015 à 15h42 following a purchase from 02/02/2015

Very well informed by phone, fast delivery.

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Stéphanie B.

Published on 20/04/2015 à 15h31 following a purchase from 09/03/2015

Very good! Fast shipping, trampoline of very good quality, the assembly instructions are very clear, everything was very well!

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Jean-michel L.

Published on 20/04/2015 à 14h38 following a purchase from 09/03/2015

Quality product but the price is a bit high. Problem with the carrier managed with great seriousness by France trampoline.

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Bertrand S.

Published on 20/04/2015 à 13h17 following a purchase from 02/02/2015

High quality trampoline. Easy to assemble. About 3 hours alone.

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Benoît G.

Published on 19/04/2015 à 08h33 following a purchase from 15/03/2015

Very good product. However, the nuts are a bit light or even not threaded. Thank you.

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Jocelyne B.

Published on 18/04/2015 à 18h41 following a purchase from 10/01/2015

fast delivery. Product corresponding to the description, well explained assembly. trampoline that makes the children happy. To be evaluated over time

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Andre M.

Published on 18/04/2015 à 17h23 following a purchase from 07/03/2015

very satisfied with the ordered item (trampoline cover) but had a problem with the delivery person, unreachable online because the site was down; and impossible to contact them to choose a delivery date. However, France trampoline that I contacted by phone was very effective in reaching the carrier and passing me to them on the phone. Thank you France trampoline.

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Christophe T.

Published on 18/04/2015 à 15h41 following a purchase from 17/01/2015

Very good product that seems solid. Remains to be seen over time. Bounces well. The assembly instructions could be improved. We were delivered on time. Very good value for money.

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Gerald B.

Published on 18/04/2015 à 11h42 following a purchase from 31/01/2015

Trampoline of very good quality, the children are delighted!! The carrier adapts to your schedule. In short, an investment that we do not regret!

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Harold & Virginie L.

Published on 17/04/2015 à 15h36 following a purchase from 13/03/2015

I had difficulty understanding the difference between the trampolines after a call to customer service, things were much clearer.

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Yves D.

Published on 17/04/2015 à 13h26 following a purchase from 30/01/2015

transport information excellent, deadline respected, mediocre quality pallet

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Maïty B.

Published on 17/04/2015 à 10h53 following a purchase from 06/02/2015

Very good service, nothing to complain about

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Céline B.

Published on 17/04/2015 à 08h57 following a purchase from 06/03/2015

Very good trampoline. The assembly guide just lacks a few details.

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Joelle C.

Published on 16/04/2015 à 19h46 following a purchase from 22/01/2015

Item that suits me perfectly - package arrived quickly and in good condition

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Jérôme R.

Published on 16/04/2015 à 18h55 following a purchase from 05/03/2015

Almost a month after the purchase, I am very satisfied all around! Order processed in the best possible way (edition and sending of the invoice as soon as payment), fast delivery (product in stock), relatively careful carrier and beautifully made product (Jump'Up 300). If its lifespan is like the rest, then especially, don't change anything!

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William G.

Published on 16/04/2015 à 17h50 following a purchase from 29/01/2015

the items correspond to the description

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Bruno G.

Published on 16/04/2015 à 08h50 following a purchase from 01/01/2015

Very good trampoline, maybe it lacks a ground fixation system?

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Xavier F.

Published on 16/04/2015 à 08h17 following a purchase from 29/01/2015

After a purchase in a large store that lasted only 2 years, we decided to opt for the quality of materials, design, and service (great advice before the purchase). Order executed very quickly and with a precision that we have lost the habit of. Express delivery and appointment with the delivery person with accuracy: A flawless performance all around. As the children had both trampolines side by side, the difference was striking: quality of jumps, overall safety, sturdiness, and absence of vibrations. This is the second one purchased in our family circle: probably not the last.

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Frédéric B.

Published on 15/04/2015 à 21h48 following a purchase from 18/02/2015

Fast delivery and in accordance with the order. Quality material and assembly done without needing to tinker. The children are already using it every day. Product that I recommend.

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Ismael C.

Published on 15/04/2015 à 20h30 following a purchase from 18/02/2015

Delivery services adequate to what was agreed. I contracted urgent service and it did not arrive on time, ruining the surprise of my little daughter's birthday, without being compensated in any way, just with the relevant apologies after my complaint. And to make matters worse, I was charged for the urgent service for which I had to request a refund. Satisfied with the product purchased, not so with the delivery service.

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Response from France Trampoline Published on 21/02/2015

Dear customer, Our delivery time, as indicated repeatedly on our website, is 3 to 7 working days. When placing your order 48 hours before the desired delivery date, we told you that we would do our best to deliver it on time, that is, making an urgent shipment with a supplement of €10 knowing that in that case the delivery time is 48 to 72 hours. And we did so, with the bad luck that the package arrived in 72 hours and not in the desired 48 hours. Still, we immediately proceeded to refund the €10 supplement for this shipment and we apologize for the inconvenience caused, despite having made it clear from the beginning the impossibility of guaranteeing 100% delivery within the desired time. We regret that our delivery times affected your daughter's birthday. Best regards

Gilles D.

Published on 15/04/2015 à 20h17 following a purchase from 11/02/2015

Good service

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Sylvie R.

Published on 15/04/2015 à 19h58 following a purchase from 28/01/2015

We are very satisfied with the product, no doubt for now, let's see how it holds up over time.

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Sandrine B.

Published on 15/04/2015 à 19h26 following a purchase from 21/01/2015

I appreciated being called by a salesperson to check that I had taken the measurements of my trampoline before my order was prepared and sent. However, the shipping costs are too high.

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Jean-luc S.

Published on 15/04/2015 à 16h44 following a purchase from 04/03/2015

Perfect

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Christian P.

Published on 15/04/2015 à 16h40 following a purchase from 14/01/2015

a discount could have been made

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Response from France Trampoline Published on 15/01/2015

Hello, the prices indicated on the website are related to the high quality offered to our customers. We do not falsely discount our products by -20% -30% to attract visitors. This does not correspond to our company. We remain at your disposal. The France Trampoline team.