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X
Rating: 5 out of 5
Serious and fast
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Great service following the change of my cover under warranty, quick and efficient.
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P
Rating: 5 out of 5
From ordering to delivery, from assembly to trying out the trampoline, nothing to say. Excellent!!! Recommendable.
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C
Rating: 5 out of 5
Excellent finishes, they met the delivery date, and the whole family is delighted with the trampoline. It seems like a game but it really is a quite complete physical activity. 100% recommendable. Thank you.
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B
Rating: 5 out of 5
Quality product sent on time. Thank you.
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A
Rating: 5 out of 5
Serious and fast, purchases at France Trampoline are made with ease, the team showing impeccable responsiveness. Fast shipping, careful package, tracking and communication impeccable. Top-notch!!
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J
Rating: 5 out of 5
From the information by phone to the delivery, everything was very well managed. The product is in accordance with the description and of very good quality.
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E
Rating: 5 out of 5
WITHOUT A DOUBT THE PERFECT GIFT, MY DAUGHTERS CAN'T WAIT TO GET HOME TO JUMP ON THEIR TRAMPOLINE. VERY PROFESSIONAL, ESPECIALLY *** WHO IS THE PERSON WHO ATTENDED TO ME, RESOLVED ALL MY DOUBTS AND HAS MADE CONTINUOUS FOLLOW-UP UNTIL THE ARRIVAL OF MY ORDER.
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M
Rating: 5 out of 5
Fast and excellent service. Nothing to say.
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C
Rating: 5 out of 5
I was perfectly guided in my purchase. Excellent product. Very good value for money.
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A
Rating: 5 out of 5
speed in service and good product quality
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C
Rating: 5 out of 5
The company contacted me before delivery, we agreed on the time and day of delivery. They were courteous and efficient!
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C
Rating: 4 out of 5
I recommend this company for its professionalism and seriousness. The after-sales service is very responsive. If it's your first time assembling a trampoline, count more than 1h30 for the setup ;)
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G
Rating: 4 out of 5
Very good after-sales service. Professional and very competent people. They respond clearly to our request and are very good advice. We are delighted with our trampoline and by going through a specialist company in this field, we were able to get spare parts easily and quickly.
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P
Rating: 4 out of 5
Very good
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B
Rating: 5 out of 5
Delivery contact - customer by phone for appointment, impeccable delivery. Pleasant delivery person. Package received on the day and at the hour, the trampoline is installed, everything is fine!!
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G
Rating: 5 out of 5
Very good quality material, seems robust. Adjustments are made to the millimeter. Fast delivery, and well-thought-out packaging. Assembly is simple, the manual being well detailed. In use, the trampoline provides excellent bounce. Only downside: the plastic attachment hooks are fragile.
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R
Rating: 4 out of 5
Good product, timely information, timely delivery.
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M
Rating: 4 out of 5
We were delivered a little later than indicated at the order and have not yet opened the package.
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Y
Rating: 5 out of 5
Exceptional
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P
Rating: 5 out of 5
Perfect sales process, shipping and tracking. I have installed the bed and I have a very good opinion about the perceived quality in the first days.
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L
Rating: 5 out of 5
Quality trampoline. Well packaged. Fast and problem-free delivery.
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L
Rating: 4 out of 5
Very good customer service responds quickly, correct delivery.
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P
Rating: 4 out of 5
Overall good, but 2 pieces are missing and installation manual insufficient
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Response from France Trampoline
Hello, thank you for your feedback. We have sent you a message to find out which parts are missing. Indeed, after checking our emails or shipments in your name, we did not find any request for spare parts unfortunately. We remain at your disposal. The France Trampoline team.
A
Rating: 4 out of 5
1 - indicate the orientation of the extension of foot 6 when fitting into the T piece 2 - specify that a round file is necessary to deburr the inside of the tubes and the entry of the tubes 3 - specify the list of tools necessary at the beginning of the instructions such as a mallet, a round file For the rest all OK
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J
Rating: 5 out of 5
it's perfect, delivery on time, very professional material
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J
Rating: 5 out of 5
An excellent customer service and delivery of the product within the deadline.
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A
Rating: 5 out of 5
Fast delivery and product conforms to the order. no disappointment
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R
Rating: 5 out of 5
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
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E
Rating: 5 out of 5
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
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A
Rating: 5 out of 5
Excellent sales and after-sales service. I would definitely repeat, a 100 for you.
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O
Rating: 5 out of 5
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
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K
Rating: 4 out of 5
Very good phone reception with a lot of product knowledge and a lot of kindness. Very good product of very good quality. Delivery time respected. Only downside: delivery costs too high for accessories.
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C
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
very good
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G
Rating: 4 out of 5
Excellent material, delivery times very much respected (almost faster than announced...) Only downside, the assembly instructions are really improvable. Certain areas for improvement.
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M
Rating: 5 out of 5
fast shipping very good quality product
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L
Rating: 4 out of 5
Quality product and fast delivery
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M
Rating: 5 out of 5
Good phone reception. Quick delivery. Lack of precision in the trampoline assembly guide regarding the position of the foot tubes: it should be emphasized that the holes must be well positioned to accommodate the "W" shaped tubes.
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Response from France Trampoline
Hello, thank you for your comment. We have taken this into account and have updated our future instructions. We apologize for this issue and remain at your disposal. The France Trampoline team.
L
Rating: 5 out of 5
choice: Jump up 360: solid, elegant, safe, excellent bounce, the children are delighted and so are the parents, very good quality-price ratio. I would recommend it without hesitation
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