France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I recommend this company for its professionalism and seriousness. The after-sales service is very responsive. If it's your first time assembling a trampoline, count more than 1h30 for the setup ;)
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Gwladys B.
Rating: 4 out of 5
following a purchase from 11/11/2014
Very good after-sales service. Professional and very competent people. They respond clearly to our request and are very good advice. We are delighted with our trampoline and by going through a specialist company in this field, we were able to get spare parts easily and quickly.
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Pierre E.
Rating: 4 out of 5
following a purchase from 17/11/2014
Very good
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Brigitte B.
Rating: 5 out of 5
following a purchase from 27/10/2014
Delivery contact - customer by phone for appointment, impeccable delivery. Pleasant delivery person. Package received on the day and at the hour, the trampoline is installed, everything is fine!!
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Gilles M.
Rating: 5 out of 5
following a purchase from 20/10/2014
Very good quality material, seems robust. Adjustments are made to the millimeter. Fast delivery, and well-thought-out packaging. Assembly is simple, the manual being well detailed. In use, the trampoline provides excellent bounce. Only downside: the plastic attachment hooks are fragile.
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Remi B.
Rating: 4 out of 5
following a purchase from 01/12/2014
Good product, timely information, timely delivery.
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Marylene L.
Rating: 4 out of 5
following a purchase from 04/10/2014
We were delivered a little later than indicated at the order and have not yet opened the package.
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Yannick R.
Rating: 5 out of 5
following a purchase from 07/11/2014
Exceptional
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Pedro L.
Rating: 5 out of 5
following a purchase from 08/10/2014
Perfect sales process, shipping and tracking. I have installed the bed and I have a very good opinion about the perceived quality in the first days.
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Laurence J.
Rating: 5 out of 5
following a purchase from 02/12/2014
Quality trampoline. Well packaged. Fast and problem-free delivery.
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Laurent L.
Rating: 4 out of 5
following a purchase from 11/11/2014
Very good customer service responds quickly, correct delivery.
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Patrick E.
Rating: 4 out of 5
following a purchase from 10/11/2014
Overall good, but 2 pieces are missing and installation manual insufficient
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Response from France Trampoline
Hello, thank you for your feedback. We have sent you a message to find out which parts are missing. Indeed, after checking our emails or shipments in your name, we did not find any request for spare parts unfortunately. We remain at your disposal. The France Trampoline team.
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Aurora D.
Rating: 4 out of 5
following a purchase from 24/11/2014
1 - indicate the orientation of the extension of foot 6 when fitting into the T piece 2 - specify that a round file is necessary to deburr the inside of the tubes and the entry of the tubes 3 - specify the list of tools necessary at the beginning of the instructions such as a mallet, a round file For the rest all OK
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Jean-Michel T.
Rating: 5 out of 5
following a purchase from 03/11/2014
it's perfect, delivery on time, very professional material
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Juliana B.
Rating: 5 out of 5
following a purchase from 06/10/2014
An excellent customer service and delivery of the product within the deadline.
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Annie B.
Rating: 5 out of 5
following a purchase from 03/11/2014
Fast delivery and product conforms to the order. no disappointment
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Renaud L.
Rating: 5 out of 5
following a purchase from 27/10/2014
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
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Emilie S.
Rating: 5 out of 5
following a purchase from 01/12/2014
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
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Ana F.
Rating: 5 out of 5
following a purchase from 17/11/2014
Excellent sales and after-sales service. I would definitely repeat, a 100 for you.
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Odile D.
Rating: 5 out of 5
following a purchase from 16/11/2014
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
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Katell P.
Rating: 4 out of 5
following a purchase from 29/11/2014
Very good phone reception with a lot of product knowledge and a lot of kindness. Very good product of very good quality. Delivery time respected. Only downside: delivery costs too high for accessories.
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Catalina H.
Rating: 5 out of 5
following a purchase from 17/10/2014
Excellent service
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Marie Claude L.
Rating: 5 out of 5
following a purchase from 01/10/2014
very good
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Gwenael L.
Rating: 4 out of 5
following a purchase from 08/10/2014
Excellent material, delivery times very much respected (almost faster than announced...) Only downside, the assembly instructions are really improvable. Certain areas for improvement.
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Morgane N.
Rating: 5 out of 5
following a purchase from 25/11/2014
fast shipping very good quality product
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Ludovic M.
Rating: 4 out of 5
following a purchase from 21/10/2014
Quality product and fast delivery
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Marie J.
Rating: 5 out of 5
following a purchase from 25/11/2014
Good phone reception. Quick delivery. Lack of precision in the trampoline assembly guide regarding the position of the foot tubes: it should be emphasized that the holes must be well positioned to accommodate the "W" shaped tubes.
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Response from France Trampoline
Hello, thank you for your comment. We have taken this into account and have updated our future instructions. We apologize for this issue and remain at your disposal. The France Trampoline team.
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Laulhe N.
Rating: 5 out of 5
following a purchase from 20/10/2014
choice: Jump up 360: solid, elegant, safe, excellent bounce, the children are delighted and so are the parents, very good quality-price ratio. I would recommend it without hesitation
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Bruno L.
Rating: 5 out of 5
following a purchase from 29/09/2014
Very well-made website, Respect for delivery deadlines, Very good quality materials, Well-made and clear assembly instructions I am very satisfied to have chosen France Trampoline.
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Mathieu R.
Rating: 5 out of 5
following a purchase from 17/10/2014
Excellent follow-up from order to delivery. Product well packaged and well delivered Easy to assemble with 2 people. The best would be to have several colors rather than the eternally sad dark green. My two daughters would have loved a fuchsia pink trampoline!!! Best regards ***
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Response from France Trampoline
Hello, thank you for your feedback on the Oxygen 300 trampoline. We offered the Hip 300 trampoline which was pink but it is now only available in a diameter of 3m60 in our GOOD DEALS section. We remain at your disposal. The France Trampoline team.
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Cécile G.
Rating: 5 out of 5
following a purchase from 14/11/2014
Very fast delivery Product conforms to the order Satisfied with the quality of the product
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Pierre P.
Rating: 5 out of 5
following a purchase from 04/11/2014
VERY VERY FAST SHIPPING DESPITE THE CHRISTMAS HOLIDAY PERIOD. VERY GOOD PHONE CONTACT.
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Ana E.
Rating: 5 out of 5
following a purchase from 16/09/2014
Speed and concern for the customer. You are perfect, more professionals like you are needed.
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Nicole B.
Rating: 5 out of 5
following a purchase from 12/10/2014
I contacted a manager by phone, very well received and very well informed
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Esther A.
Rating: 5 out of 5
following a purchase from 02/09/2014
The treatment by phone has been very good. Very satisfied
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Jean Philippe B.
Rating: 5 out of 5
following a purchase from 28/10/2014
Availability, listening, responsiveness, the welcome is warm and the advice is appropriate. There is no pressure to consume. Fast and careful delivery service. Understanding and professional delivery person.
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Geneviève C.
Rating: 5 out of 5
following a purchase from 06/10/2014
quick order, easy delivery on the scheduled day
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Marie-Claude I.
Rating: 5 out of 5
following a purchase from 10/11/2014
very good product: stable and with an original design that, due to its shape and color, does not visually overwhelm the garden while allowing for playful activities. The "ball games" panel is very appreciated by children
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Stephane P.
Rating: 5 out of 5
following a purchase from 26/10/2014
Simple order, fast delivery by appointment, complete information. In short, very serious.
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Anne D.
Rating: 4 out of 5
following a purchase from 19/10/2014
Good quality materials, well-developed assembly instructions and overall sturdiness.
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