France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Satisfied in all respects We recently renewed the fabric and springs, no issues. There is always someone on the phone to answer our questions with a lot of patience. No problem, we are satisfied.
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Florence B.
Rating: 4 out of 5
following a purchase from 26/10/2014
Good quality trampoline, but you need men to assemble it. And the assembly instructions could be greatly improved
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Response from France Trampoline
Hello, we thank you for your feedback on the Jump'Up 390 trampoline. We are listening to you in order to improve the instructions. We have sent you a personal message to get your more detailed feedback because we are constantly looking to improve and it is thanks to your feedback that we can also progress. We remain at your disposal. The France Trampoline team.
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Pierre M.
Rating: 5 out of 5
following a purchase from 27/09/2014
Good advice by phone before ordering and payment on the site. Fast delivery according to the announced deadlines. Very good.
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Séguy B.
Rating: 5 out of 5
following a purchase from 11/10/2014
I am satisfied. However, a downside: it is a shame that the shipping costs are so high.
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Response from France Trampoline
Hello, We thank you for your feedback on your purchase of a simple Currambera hammock. The shipping costs are 13.50 euros for a single hammock indeed. This is the most accurate rate applied in relation to our costs and by going through a national and professional carrier so that you are delivered to the desired address very quickly. We remain at your disposal for any further information. The France Trampoline team.
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 25/10/2014
Functionality, speed, efficiency.
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Vincent L.
Rating: 5 out of 5
following a purchase from 06/09/2014
I ordered a 360 booster online and received it in less than a week (5 days, weekend included). The product is well packaged and the assembly is easy (4 hours). The product is of excellent quality and meets my expectations.
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Guillaume M.
Rating: 4 out of 5
following a purchase from 20/09/2014
Very good product, fast delivery
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Patrice T.
Rating: 5 out of 5
following a purchase from 25/10/2014
Very good
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Gilles G.
Rating: 4 out of 5
following a purchase from 25/10/2014
good material, delivery on time, very happy with the equipment thank you
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Ferreira M.
Rating: 4 out of 5
following a purchase from 13/09/2014
Very good service
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Roland C.
Rating: 4 out of 5
following a purchase from 29/08/2014
Quality product but order tracking and especially delivery not top!
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Julie B.
Rating: 5 out of 5
following a purchase from 07/11/2014
Fast, efficient! Perfect delivery!
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Guillaume F.
Rating: 5 out of 5
following a purchase from 19/09/2014
The delivery person was very professional! Too bad for the time slot which is way too large.
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Annette P.
Rating: 4 out of 5
following a purchase from 26/09/2014
very good staff attentive on the phone and very friendly
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Alen T.
Rating: 5 out of 5
following a purchase from 17/10/2014
The trampoline was delivered on time. The assembly is easy and quite pleasant. The trampoline is of very good quality, well stable. In terms of size, it is really very correct, the children and.... the adults are delighted! I recommend!
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Fabienne P.
Rating: 5 out of 5
following a purchase from 19/09/2014
Perfect! Ultra fast home delivery!
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Christian D.
Rating: 5 out of 5
following a purchase from 26/09/2014
received a phone call confirming a slight delay in delivery (I really appreciated it)
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Laurence V.
Rating: 5 out of 5
following a purchase from 05/09/2014
I tell anyone who wants to hear it a more than satisfactory feedback, indeed, I have repeatedly contacted the France trampoline team by email to be sure to make the right choice, for both practical and economic reasons as it is still quite a purchase, nevertheless they have been present by my side from the beginning to the end, and I am delighted with my purchase!
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Laurent L.
Rating: 5 out of 5
following a purchase from 19/09/2014
The customer service was able to respond quickly to my need.
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Francisco P.
Rating: 5 out of 5
following a purchase from 09/10/2014
We are satisfied and would recommend the purchase to others.
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David D.
Rating: 5 out of 5
following a purchase from 12/10/2014
Very good product
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Cecile V.
Rating: 4 out of 5
following a purchase from 17/10/2014
The item seems to be of good quality but I haven't tried it yet. However, there is no instruction manual on how to attach it.
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Response from France Trampoline
Hello, we thank you for your feedback on the Trampofoot accessory. This accessory is very easy to install. It comes with straps at the 4 corners and you just need to tie a knot at the top of 2 poles and then on 2 springs to be able to install it. We apologize for this issue and remain at your disposal. The France Trampoline team.
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Marc M.
Rating: 5 out of 5
following a purchase from 29/10/2014
Top of the Trampoline!
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Yann C.
Rating: 4 out of 5
following a purchase from 21/10/2014
Satisfied with the purchased product and delivery times.
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Geneviève B.
Rating: 5 out of 5
following a purchase from 18/08/2014
We are satisfied with our purchases.
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Benoît L.
Rating: 5 out of 5
following a purchase from 15/09/2014
Effective advice, quick manufacturing, product in line with expectations: perfect transaction!
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Olivier C.
Rating: 4 out of 5
following a purchase from 29/09/2014
Fast, efficient, precise, nothing to say.
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Marie B.
Rating: 5 out of 5
following a purchase from 20/10/2014
Before buying my trampoline, I called to get different information. I had a friendly and available person who answered my questions and informed me correctly without pushing me to unnecessary purchases, quite the opposite!
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Response from France Trampoline
Hello, we thank you for your more than positive feedback for your Apollo Sport trampoline. We remain available if needed all year round. The France Trampoline team.
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Didier M.
Rating: 5 out of 5
following a purchase from 14/09/2014
Order on the site very well, very good explanations for the trampoline without problem, delivery on time before the holidays.
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Sonia S.
Rating: 4 out of 5
following a purchase from 17/08/2014
Excellent product delivered quickly.
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Samuel A.
Rating: 4 out of 5
following a purchase from 26/10/2014
Complete and well-documented site. Easy order and very good quality of delivery. Deadline respected and exemplary packaging.
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Response from France Trampoline
Hello, thank you for your valuable feedback. We are happy to see that everything went well and that the delivery was smooth. If you had any doubts during delivery, you could have accepted the order and left reservations on the delivery note. Often it is the boxes that can tear as the steel arches do not move. We remain available at 05 56 36 04 62. The France Trampoline team.
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Olivier L.
Rating: 4 out of 5
following a purchase from 07/09/2014
Product well received within the deadlines and well packaged.
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Eric D.
Rating: 5 out of 5
following a purchase from 24/08/2014
Speed of delivery, quality of the product, advice on installation and maintenance.
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Marc L.
Rating: 5 out of 5
following a purchase from 30/08/2014
Fast and compliant. Perfect.
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Sebastien M.
Rating: 4 out of 5
following a purchase from 13/09/2014
Good service from every point of view.
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Sabina K.
Rating: 5 out of 5
following a purchase from 18/10/2014
Effective.
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Alain L.
Rating: 5 out of 5
following a purchase from 25/10/2014
Good resistance of the whole, quick and gracious replacement of a defective element upon receipt.
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Jacques F.
Rating: 4 out of 5
following a purchase from 27/09/2014
Good service, good material, could do better for after-sales service.
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Response from France Trampoline
Hello, we are happy to see that your trampoline satisfies you fully. Regarding after-sales service, we have not received any request from you to date. Do not hesitate to contact us from Monday to Friday by phone or email. We are at your disposal. The France Trampoline team.
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Patrice J.
Rating: 5 out of 5
following a purchase from 03/10/2014
Nothing to complain about.
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Karine D.
Rating: 5 out of 5
following a purchase from 17/10/2014
Very good quality trampoline cover, thick and easy to install.
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