Customer reviews of France Trampoline

Impeccable. Good advice over the phone, careful delivery, and a product that matches the description well.

Perfect, nothing to say.

Excellent logistical service, unfortunately the green border of the trampoline tore after one day.

Top quality products, impeccable service

I really recommend France Trampoline. Serious and efficient. Easy to assemble. I really don't regret paying a little more than in large distribution stores because the quality is there!!!

good service, fast delivery and merchandise conforming to our expectations, especially in product quality

Perfect

Service without problems

Already 1 month of intensive use by the whole family and it's pure happiness! During installation, we noticed a tear on the jumping mat and a new mat was immediately sent to us. We are therefore very satisfied with the product and the customer service. Nothing to complain about.

Despite a longer delay, but as expected at the order, we are very satisfied with the company and its communication as well as the received product

Product quality satisfactory and corresponding to the description except for its dimension: ordered and paid for a round trampoline of 4.60 m in diameter. delivered a trampoline of 4.30 m in diameter. I realized this when measuring it to order a protective cover. Is compensation possible?

Quick response and delivery times

The stock shortage was 15 days longer than expected. Too bad...! But the big issue is the delivery: Poor delivery service: 1st delivery without notice => No one to receive it, we asked the delivery person to wait 20 minutes and he left... Difficult to get a second appointment...

Very good quality trampoline. Just a detail regarding the assembly: at step 2B p31 of the manual, be careful to first assemble the W(5) tube on the legs (6) and then start assembling everything on the T-junctions, remove the W(5) tube and finish assembling the legs (5) on the T-junctions. Because the legs have a mounting direction not specified in relation to the W(5) tubes.

very good trampoline, a real joy for both big and small. the wait was a bit long for out-of-stock products, well compensated by the apparent quality of the product and the good sensations offered. hoping this trampoline lasts for many years.

Very short delivery time, very well tracked order

nothing to complain about perfect fast delivery

The delivery went well: phone contact, competent delivery person, it changes from other brands... The product (Jump up 3.60 m with net) is well packaged, assembly goes well with a bit of concentration. In use, the trampoline is solid and of quality. In short, I would do it again without any problem!

An excellent service, a very good customer service

very good: delivery pre-announcement the day before and notice once arrived on site, which allowed to 'take delivery' in our absence (and avoid a second presentation!)

We hesitated due to the price but it is a good product; it seems to be of excellent quality and much better than the one we had before. We hope it lasts over time... The whole family is delighted! Thank you for the hammock as a gift!

Good quality trampoline

very good quality product, nice finish and sturdy... the whole family enjoys it!

Good reaction to a delivery defect = broken parts. We had an express replacement. Bravo

Very good quality tarp, which allows for nice jumps. Small downside, the net attachments seem a bit fragile since one of them broke during the first week.

Great communication, valuable advice. High-quality material. Nothing to report, perfect fast delivery

good for the whole family. for the price it is very good

the product provided meets our expectations. Regarding the delivery, knowing that the delivery person has our phone number, it is regrettable that he does not take the trouble to contact us when he finds the door closed at the customer's address. Indeed, I work 5 minutes from my job, I could have moved to avoid the delivery person coming back a second time.

Purchase of a 430 trampoline, some springs were missing but they were delivered quickly. I then ordered the protective cover which was delivered the day after the order... what more can I say...

Product conforms, apparently of good quality, and fast delivery. Nothing to say!

Fast delivery, very good product and easy to assemble

PERFECT

Order fulfilled, with a bit of delay in delivery. Material compliant and good quality. Easy assembly.

Apart from an assembly manual that needs improvement, very satisfied with the product (good bounce, little noise, good quality safety net) after an intensive weekend of use, hoping for good durability of the product over time.

Hello, I had good phone contacts before purchasing the trampoline. Our purchase corresponds to the description and our needs. We had a rusty steel connector inside. 3 plastic attachment systems broke: one during assembly and 2 others in operation. France Trampoline reacted quickly by sending a new connector and about ten attachments. Very good after-sales service so far. The assembly guide is generally good but could probably be optimized by improving the graphic quality and realism of some sketches. It's only been a month since we got the trampoline, we'll see how it ages over time. This evaluation should be redone in 2 or 3 years. The anchoring kit should be provided as standard with the trampoline to align with the safety objectives displayed by the site.

Top-notch, nothing but positives

Site with complete and very useful explanations. Order without problems. Delivery on time (even early). Product in line with expectations and of very good quality.

Not disappointed: quality trampoline, delivery on time. Good description on the site. Small downside, a manual that could be clearer.

EXCELLENT COMPANY. EXCELLENT MATERIAL. IMPECCABLE AFTER-SALES SERVICE

Perfect, compliant, the whole family is delighted; consequently, the oldest will take lessons...!