Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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P
Pascal C.
Rating: 5 out of 5
following a purchase from 12/03/2014
Very good product and quality.
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Delphine M.
Rating: 4 out of 5
following a purchase from 26/02/2014
Very good site, good follow-up of the order and delivery.
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Lucie S.
Rating: 5 out of 5
following a purchase from 26/02/2014
Fast and efficient service. A few small defects in the product even for a high-end model. Too bad.
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Philippe G.
Rating: 4 out of 5
following a purchase from 26/03/2014
Good purchase (ladder for trampoline). Nothing particular to report, everything went smoothly. Easy to assemble and install.
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Florence A.
Rating: 5 out of 5
following a purchase from 19/02/2014
Very good trampoline. Very well-made website. Nothing to complain about except the delivery: we had an appointment on a Friday afternoon. We waited all afternoon but the carrier did not come. We called and he told us he had noted the appointment for the following Monday morning! Too bad... Everything would have been perfect!
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Francois M.
Rating: 5 out of 5
following a purchase from 02/04/2014
Perfect. Fast and compliant delivery. Very good packaging. Assembly without issues. Thank you.
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Annie F.
Rating: 5 out of 5
following a purchase from 25/02/2014
The trampoline was assembled 4 days ago, the assembly was easy and so far the children have used it with satisfaction, it seems stable.
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Geraldine R.
Rating: 5 out of 5
following a purchase from 25/03/2014
Very nice quality and good commercial service.
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Laurent P.
Rating: 5 out of 5
following a purchase from 25/03/2014
A bit of delay for delivery but this was specified at the time of ordering. Very good product, good quality, easy assembly even if the manual is not necessarily very clear in terms of diagrams. Very satisfied overall.
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Laurence L.
Rating: 5 out of 5
following a purchase from 18/02/2014
Perfect delivery times respected, trampoline conforms to good quality.
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Anne C.
Rating: 5 out of 5
following a purchase from 18/02/2014
Product conforms in all respects to the description on the site. Difficulties, however, in finding a time slot for delivery with the company that handled it.
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Sandrine F.
Rating: 4 out of 5
following a purchase from 25/03/2014
SUPER everyone is having fun and I am a nanny, to say the least! However, some plastic hooks did not withstand falls. Too bad.
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Philippe V.
Rating: 4 out of 5
following a purchase from 18/03/2014
The assembly with two people went well, the trampoline brings joy to both kids and adults. The only problem noted is related to the assembly of the protective net (oval) which turns out to be more delicate with a
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Stéphane G.
Rating: 5 out of 5
following a purchase from 01/04/2014
The space between the posts is not constant and I have two leaning posts because the net does not have the same dimension.
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Carole C.
Rating: 5 out of 5
following a purchase from 25/02/2014
Excellent quality of the trampoline! Delivery on time, nothing to say, it's perfect!
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Arnaud G.
Rating: 5 out of 5
following a purchase from 08/04/2014
Very satisfied, very fast delivery, trampoline easy to assemble when following the instructions to the letter, no unpleasant surprises, quality product, my children are delighted.
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Michel C.
Rating: 5 out of 5
following a purchase from 07/04/2014
Well done Trampoline. Order received in a particularly quick time.
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Herve L.
Rating: 4 out of 5
following a purchase from 24/02/2014
Good service and very fast shipping a bit expensive
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Cathy C.
Rating: 5 out of 5
following a purchase from 24/03/2014
I am delighted with the service: trampoline really of quality and easy to assemble, fast delivery and with a serious provider, careful packaging. And the possibility of being able to acquire spare parts later if necessary convinced me. So: SUPER.
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Carmen Q.
Rating: 4 out of 5
following a purchase from 10/03/2014
Good service and quick delivery.
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Béatrice C.
Rating: 4 out of 5
following a purchase from 07/04/2014
delivery time as expected or even earlier, reinforced packaging. trampoline quality to be tested over a longer duration.
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Dominique R.
Rating: 4 out of 5
following a purchase from 14/04/2014
Fast delivery. Good product the children are delighted. Perfect and very responsive customer service.
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Virginie R.
Rating: 5 out of 5
following a purchase from 07/04/2014
a quick phone call after my order to check that there were no mistakes, very good, very professional, thank you
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Roxane D.
Rating: 4 out of 5
following a purchase from 17/03/2014
A quality product but a longer assembly time than communicated.
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Céline T.
Rating: 5 out of 5
following a purchase from 24/02/2014
The oval trampoline I ordered arrived on time as promised by the salesperson who contacted me after my online order (longer delay than normal since it was out of stock). Trampoline easy to assemble, everything is perfectly explained in the manual. Perhaps a criticism about the delivery, I had to block a time slot from 8 am to 6 pm ... they arrived at 5:45 pm. I work from home so it was not a problem for me, but it would be simpler for customers to reduce the time slot. At least to know if they come in the morning or the afternoon. In any case, I am delighted with my purchase ... very good quality that should last for many years!
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Maria Jose C.
Rating: 4 out of 5
following a purchase from 24/03/2014
The purchase was satisfactory, the girl who attended me was exceptional, I would recommend it. Best regards
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Marie-aline P.
Rating: 4 out of 5
following a purchase from 17/03/2014
Following a long delivery delay I appreciated the gesture from France Trampoline. The product is in line with what I expected.
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Cécile M.
Rating: 5 out of 5
following a purchase from 14/04/2014
Very professional. The trampoline is of outstanding quality and we had an issue with the net. The problem was resolved in 1 week after reporting. Someone contacted us by phone, then confirmed by email and replaced the problematic parts without extra charge.
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Thierry H.
Rating: 5 out of 5
following a purchase from 30/03/2014
quick determination of my problem and even quicker solution
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Dominique B.
Rating: 5 out of 5
following a purchase from 23/03/2014
Very satisfied from the beginning of the order to reception. Trampoline easy to assemble and the children have a lot of fun with it.
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Katia S.
Rating: 4 out of 5
following a purchase from 27/04/2014
super trampoline my children are delighted but some screws were missing for assembly which is a shame
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Response from France Trampoline
Hello, we thank you for your comment. We apologize for the missing items. We will contact you and send them to you very quickly. The France Trampoline team.
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Yolanda R.
Rating: 5 out of 5
following a purchase from 30/03/2014
Excellent service. Very fast delivery. I already had the order at home and they hadn't charged me yet.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 20/04/2014
Very good for everything
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Jurgen H.
Rating: 4 out of 5
following a purchase from 23/03/2014
Everything is perfect: merchandise, delivery service, follow-up and answers to questions asked after delivery. The reason I don't give 5 stars is that when I ordered the trampoline there was an advertisement on the site indicating that we were entitled to an additional small trampoline (there was a photo with this trampoline). I had to learn at delivery that they were no longer available and that we would then receive a trampofoot. I may have misread the details, but due to the photo, an average reader should (or could have) believed that the small trampoline was delivered with the order. Best regards, ****
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Response from France Trampoline
Hello, We thank you for your comments. The Minimax mini trampoline was offered at the time of your order and this was subject to stock availability. It was out of stock at the time of your shipment. We then contacted you to see if you wanted to change your gift. Having accepted the trampofoot, we delivered this instead of the mini trampoline. The France Trampoline team.
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Apolline P.
Rating: 4 out of 5
following a purchase from 16/03/2014
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
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Sandrine E.
Rating: 4 out of 5
following a purchase from 20/04/2014
Good material. relatively easy assembly. fast delivery
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Aline B.
Rating: 5 out of 5
following a purchase from 13/04/2014
Excellent quality
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Lénaick D.
Rating: 5 out of 5
following a purchase from 06/04/2014
Excellent, reliable, quality material and deadline respected. Very favorable review
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Aurélie L.
Rating: 5 out of 5
following a purchase from 27/04/2014
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
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Vanessa D.
Rating: 5 out of 5
following a purchase from 02/03/2014
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
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