France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
A super climbing dome with slide and climbing pole. Assembly was very easy, it was well and simply described. It also arrived very well packaged and organized. Highly recommended!
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C
Claudia M.
Rating: 2 out of 5
following a purchase from 07/03/2024
Did not respond to complaint/objection. But it works and the kids have fun.
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Response from France Trampoline
Good morning, We apologize for the delay in responding to your complaint. We will contact our customer service colleagues to respond to your request point by point. With spring, unfortunately, the response time must be extended, and we apologize again for this issue. The Trampoline Tech Team
S
Siegfried L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Flawless delivery
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Lahlou K.
Rating: 5 out of 5
following a purchase from 07/05/2024
excellent trampoline
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Jean Jacques V.
Rating: 5 out of 5
following a purchase from 10/05/2024
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Sophie S.
Rating: 5 out of 5
following a purchase from 08/05/2024
Very happy. Serious service.
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Ludovic J.
Rating: 5 out of 5
following a purchase from 14/05/2024
Super product easy to install and super resistant, I installed it 3 weeks ago and it hasn't moved and the kids are having a blast, I really recommend
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Nathalie L.
Rating: 5 out of 5
following a purchase from 10/05/2024
speed on delivery, good quality and nice color.
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Mathilde D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good advice! Perfect!
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Buleon A.
Rating: 5 out of 5
following a purchase from 12/05/2024
Fast delivery and conforms to the product description
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Nicolas H.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect, top product, customer service is good advice. I recommend
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very efficient!
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Alain R.
Rating: 5 out of 5
following a purchase from 11/05/2024
Product matching the request
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Marie D.
Rating: 3 out of 5
following a purchase from 11/05/2024
I don't know where the error comes from, but the elastic straps are too short. Our trampoline is the largest in the range.
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Response from France Trampoline
Hello, We apologize for this inconvenience. Your feedback is valuable and helps us improve our products. Thank you for bringing this issue to our attention. Could you please contact us directly so we can find a solution? Best regards, The France Trampoline team
M
Matthias U.
Rating: 5 out of 5
following a purchase from 09/05/2024
Fast delivery. Super quality product, meets my expectations.
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Amaelle B.
Rating: 5 out of 5
following a purchase from 09/05/2024
Item conforms to the description, serious site. Very careful packaging.
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Michel C.
Rating: 5 out of 5
following a purchase from 13/05/2024
Order delivered on time
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Pierre P.
Rating: 5 out of 5
following a purchase from 11/05/2024
TB excellent service
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Sylvie G.
Rating: 5 out of 5
following a purchase from 08/05/2024
Very happy with my jumping mat. A customer service that asked before sending us if the dimensions were correct. I highly recommend
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 12/05/2024
Product easy to find on the site of good quality, identical to the original product, very good product without hesitation.
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Bruno P.
Rating: 5 out of 5
following a purchase from 10/05/2024
........
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Aude A.
Rating: 5 out of 5
following a purchase from 10/05/2024
No problem, phone advice, fast delivery. Perfect
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Sylvie R.
Rating: 4 out of 5
following a purchase from 29/04/2024
I ordered 1 item in stock and another on pre-order because it was not available immediately. I thought I would first receive the item in stock, but after ordering, I received an email informing me that due to increased shipping costs, there would only be one shipment when the restocking is done. Unless I pay for an additional shipment. A bit disappointed.
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Rene C.
Rating: 4 out of 5
following a purchase from 10/05/2024
I am waiting for delivery
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Maud B.
Rating: 5 out of 5
following a purchase from 10/05/2024
Nothing to complain about.
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Patricia D.
Rating: 5 out of 5
following a purchase from 08/05/2024
Very good quality product!! Despite a high price...
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Wilfried S.
Rating: 5 out of 5
following a purchase from 10/05/2024
Quick response from customer service after questions to finalize my purchase choice. Only downside, no assembly instructions even briefly for the installation of the protective cover. (passing the elastic through the cover)
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Yves D.
Rating: 5 out of 5
following a purchase from 06/05/2024
Perfect
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Josselin I.
Rating: 5 out of 5
following a purchase from 09/05/2024
The site is very well done, I was able to find what I was looking for in a very short time, everything is very smooth. After trying, the trampolines are also of very good quality.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Nickel
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Reyes L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Good quality. And speed in shipping.
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Martine P.
Rating: 5 out of 5
following a purchase from 24/03/2024
Order received quickly and in good condition
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Marion L.
Rating: 5 out of 5
following a purchase from 05/05/2024
The installation is quite difficult even with the instructions. Several people are needed for optimal assembly. The items are well packaged and of good quality. We'll see over time if the structure rusts or not. In any case, for now, I am satisfied.
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Maite G.
Rating: 5 out of 5
following a purchase from 06/05/2024
nothing to say normal
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Dario P.
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect. It was a gift and they are very happy. Thank you for the speed in shipping and for respecting the indicated schedule.
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Josefine B.
Rating: 5 out of 5
following a purchase from 12/04/2024
Super trampoline
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Clémence B.
Rating: 5 out of 5
following a purchase from 05/05/2024
quality product, very well managed purchase and well-organized delivery, products well packaged. delivered to the house on a pallet
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Perrine B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Replacement of parts due to breakage, perfect
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Mathieu M.
Rating: 5 out of 5
following a purchase from 04/05/2024
quality product from origin
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V
Vincenzo C.
Rating: 5 out of 5
following a purchase from 16/04/2024
Great replacement trampoline, perhaps better than the original. Very attentive and meticulous seller. Recommended
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