Customer reviews of France Trampoline

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Jean-pierre B.

Rating: 5 out of 5

Published on 27/04/2014 à 10h15 following a purchase from 02/02/2014

Rather fast delivery. Good quality and finishing material. I use it with my daughters at my 93 kg.

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Mariasun H.

Rating: 4 out of 5

Published on 26/04/2014 à 19h11 following a purchase from 08/02/2014

I am very satisfied with the attention received.

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Olivier G.

Rating: 4 out of 5

Published on 25/04/2014 à 19h51 following a purchase from 14/02/2014

Good overall service including transport. Good quality trampoline

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Hélène C.

Rating: 5 out of 5

Published on 25/04/2014 à 19h21 following a purchase from 07/03/2014

Pleasant site to browse, complete, with clear and detailed information. A flawless performance. Order: fast and respected deadline. Good choice of carrier. Product conforms to its presentation on the site. Assembly instructions (trampoline) precise and intuitive, which is not the case for the attached ladder!

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Monique I.

Rating: 5 out of 5

Published on 25/04/2014 à 18h45 following a purchase from 07/02/2014

very good phone reception. fast shipping. very good service

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Jean Francois P.

Rating: 5 out of 5

Published on 25/04/2014 à 18h44 following a purchase from 07/03/2014

Very clear and simple site, fast and serious service, and the product impeccable.

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Frederic L.

Rating: 5 out of 5

Published on 25/04/2014 à 15h28 following a purchase from 31/01/2014

quality trampoline, my daughter is happy at the age of 5

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Corinne M.

Rating: 5 out of 5

Published on 25/04/2014 à 15h26 following a purchase from 24/01/2014

perfect

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Hubert V.

Rating: 5 out of 5

Published on 25/04/2014 à 12h38 following a purchase from 17/01/2014

quick response by email, order registered and delivered quickly, quality product, thank you

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Jean-paul S.

Rating: 5 out of 5

Published on 25/04/2014 à 09h49 following a purchase from 07/03/2014

Excellent product and very efficient service.

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Gérard V.

Rating: 4 out of 5

Published on 25/04/2014 à 09h33 following a purchase from 14/03/2014

product available quickly. Fast delivery

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Sandra P.

Rating: 5 out of 5

Published on 25/04/2014 à 08h54 following a purchase from 24/01/2014

Precise phone advice and good reception. Fast delivery. Well packaged. Product seems very robust and assembly is not too complicated. I am waiting for a second package for a tarp that is out of stock.

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Corinne S.

Rating: 5 out of 5

Published on 24/04/2014 à 20h44 following a purchase from 27/02/2014

Delivery service: OK Customer Service: Responsive, courteous, and fast. Assembling the trampoline: admittedly a bit long but quite simple in the end, you need two or three people. The trampoline seems to be of good quality and solid, we'll see over time. Very satisfied with my purchase, I would recommend this product.

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Antoine M.

Rating: 5 out of 5

Published on 24/04/2014 à 20h18 following a purchase from 20/03/2014

Nothing to report, everything is perfect

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Didier D.

Rating: 5 out of 5

Published on 24/04/2014 à 19h11 following a purchase from 20/02/2014

Very good material (solid) shipped quickly as it was in stock in the 4m30 version

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Stephanne G.

Rating: 5 out of 5

Published on 24/04/2014 à 18h19 following a purchase from 13/02/2014

Very good after-sales service, very responsive, good quality products, very friendly order service.

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Michaël L.

Rating: 4 out of 5

Published on 24/04/2014 à 17h32 following a purchase from 20/03/2014

Excellent service for contact and delivery of the trampoline. Too bad the delivery service is not the same for accessories because the company EXAPAQ does not make appointments for delivery and the driver only informs upon arrival at the home.

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Bernard D.

Rating: 5 out of 5

Published on 24/04/2014 à 17h26 following a purchase from 20/02/2014

Perfect and fast order and delivery. Oval model purchased. Very easy to assemble. Brings joy to both kids and adults.

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Frederic F.

Rating: 5 out of 5

Published on 24/04/2014 à 16h58 following a purchase from 13/02/2014

Very good site. Numerous explanations for choosing a trampoline. Reasonable delivery time with good tracking. Equipment of very good quality. In case of issues, the person who answers the phone is responsive to our needs and tries to find a solution quickly.

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Christelle D.

Rating: 5 out of 5

Published on 24/04/2014 à 16h47 following a purchase from 06/02/2014

Very good. Fast delivery and within the announced deadlines.

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Delphine G.

Rating: 4 out of 5

Published on 24/04/2014 à 16h37 following a purchase from 23/01/2014

Delivery as expected. Clear explanations for assembly. The material seems solid.

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Isabelle C.

Rating: 5 out of 5

Published on 24/04/2014 à 14h41 following a purchase from 06/02/2014

I had to use the warranty: very good responsiveness from France Trampoline. I am completely satisfied with how my case was handled.

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Catherine T.

Rating: 5 out of 5

Published on 24/04/2014 à 11h24 following a purchase from 23/01/2014

Speed of reaction following a delivery problem, friendliness and availability, quality material

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Franck R.

Rating: 5 out of 5

Published on 23/04/2014 à 21h33 following a purchase from 12/02/2014

easy to reach a contact person. Excellent customer relationship. I recommend.

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Laurent L.

Rating: 5 out of 5

Published on 23/04/2014 à 18h55 following a purchase from 12/02/2014

Problem with the frame of the protective net. Quick solution and handling by customer service at no additional cost.

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Audrey B.

Rating: 5 out of 5

Published on 23/04/2014 à 18h24 following a purchase from 22/01/2014

Very good material, fast delivery. I recommend "France trampoline".

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Anne H.

Rating: 5 out of 5

Published on 23/04/2014 à 17h19 following a purchase from 19/03/2014

Very good.

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Roger J.

Rating: 5 out of 5

Published on 23/04/2014 à 17h13 following a purchase from 05/03/2014

satisfied with the order placed

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Christophe R.

Rating: 4 out of 5

Published on 23/04/2014 à 16h53 following a purchase from 12/02/2014

The delivery is specified on the site between 2 and 5 days, I was debited 2 days after my purchase and delivered 8 days later. Otherwise, product as described.

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Jean D.

Rating: 5 out of 5

Published on 23/04/2014 à 16h22 following a purchase from 19/03/2014

Product of very good quality and ultra-fast delivery. Perfect!

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Mme L.

Rating: 5 out of 5

Published on 23/04/2014 à 16h18 following a purchase from 08/01/2014

Everything was perfect from the order where I always had someone who could inform me to the timely delivery and the assembly which was easy. I am completely satisfied with this purchase even if the price is a bit higher than on other sites, the quality of this trampoline is truly remarkable and my daughter has a lot of fun with it, now let's see how long it lasts.

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Marie Noelle R.

Rating: 5 out of 5

Published on 23/04/2014 à 15h56 following a purchase from 08/01/2014

delivery speed ordered Monday afternoon received Wednesday afternoon, only flaw noted on the trampoline two screws that did not have threads otherwise nothing to report

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Sylvie S.

Rating: 5 out of 5

Published on 23/04/2014 à 14h33 following a purchase from 05/03/2014

Very good, very good product, very good follow-up

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Gilles B.

Rating: 5 out of 5

Published on 23/04/2014 à 14h16 following a purchase from 05/02/2014

excellent contact by phone regarding options and product information. I had to call customer service for a defective part after unpacking, responsive service and attentive.

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Jean-yves C.

Rating: 4 out of 5

Published on 23/04/2014 à 14h13 following a purchase from 12/02/2014

delivery within the deadlines, very good quality material, but shipping a bit excessive for a post-order addition, namely a protective cover in a small box.

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Sebastien K.

Rating: 4 out of 5

Published on 23/04/2014 à 14h12 following a purchase from 05/03/2014

very good site. quality product and very fast delivery

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Benoît J.

Rating: 5 out of 5

Published on 23/04/2014 à 12h33 following a purchase from 05/02/2014

very good and fast

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Alain T.

Rating: 4 out of 5

Published on 23/04/2014 à 11h27 following a purchase from 12/03/2014

Delivery by Exapaq not satisfactory. Package labeled "incomplete address" while everything was correctly filled out. I had to retrieve the package myself. No problem with the delivered product.

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Jacques V.

Rating: 5 out of 5

Published on 23/04/2014 à 08h21 following a purchase from 12/03/2014

very good, fast and serious services

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Laurent B.

Rating: 4 out of 5

Published on 22/04/2014 à 21h45 following a purchase from 18/02/2014

The product needs to evolve and the assembly instructions are no longer really up to date. Otherwise, good quality product.

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Response from France Trampoline Published on 20/02/2014

Hello, we thank you for your comment on our instructions. We are currently updating them. Do not hesitate to contact us if you have a question during assembly. We also have videos on our YouTube channel that can help you. The France Trampoline team.