Customer reviews of France Trampoline

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Emmanuel B.

Rating: 4 out of 5

Published on 22/04/2014 à 21h37 following a purchase from 25/02/2014

Good quality service and materials.

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Stephanie M.

Rating: 5 out of 5

Published on 22/04/2014 à 19h53 following a purchase from 11/03/2014

Ultra-fast delivery and quality products. Great satisfaction.

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Xavier P.

Rating: 4 out of 5

Published on 22/04/2014 à 19h44 following a purchase from 14/01/2014

I was able to get information by phone without any problem from a friendly person who seemed competent. Fast delivery. The hip hop trampoline has been in place for a week and seems sturdy although I find the protective pad a bit thin. Overall very satisfying.

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Annie E.

Rating: 4 out of 5

Published on 22/04/2014 à 17h32 following a purchase from 18/03/2014

The trampoline fixing kit is missing, without warning the delivery of the package is made mentioning the two items.

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Brigitte B.

Rating: 5 out of 5

Published on 22/04/2014 à 17h32 following a purchase from 21/01/2014

Very responsive, no problem.

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Stéphane C.

Rating: 5 out of 5

Published on 22/04/2014 à 16h52 following a purchase from 07/01/2014

Perfectly guided in the choice of the product. No need for additional information. Very satisfied with my order and the quick process. Serious in delivery. Very satisfied with the quality of the product.

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Julie K.

Rating: 4 out of 5

Published on 22/04/2014 à 15h44 following a purchase from 11/02/2014

Very detailed description of the product, proof of seriousness.

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Christophe G.

Rating: 5 out of 5

Published on 22/04/2014 à 15h19 following a purchase from 11/03/2014

Great product, top quality, nothing to compare with the trampolines from large distribution.

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Jerome P.

Rating: 5 out of 5

Published on 22/04/2014 à 11h21 following a purchase from 14/01/2014

Very happy with the service and very happy with the phone information to refine my order. Thank you again.

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Bertrand S.

Rating: 5 out of 5

Published on 22/04/2014 à 10h52 following a purchase from 11/03/2014

Very very good.

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Viviane J.

Rating: 4 out of 5

Published on 21/04/2014 à 20h25 following a purchase from 24/02/2014

The delivery had a problem: the delivery person only contacted us once in front of our gate, at 2 PM in the middle of a working day... There should either be an email beforehand informing us of the delivery time, or a call at least 4 hours in advance.

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Response from France Trampoline Published on 26/02/2014

Hello, we understand your concern and we apologize for it. This should indeed not happen as we request the appointment service from the carrier. We renew our apologies and remain at your disposal. The France Trampoline team.

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Anne C.

Rating: 4 out of 5

Published on 21/04/2014 à 19h23 following a purchase from 17/02/2014

It was good and arrived on time before Easter.

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Daniele B.

Rating: 4 out of 5

Published on 21/04/2014 à 19h19 following a purchase from 10/02/2014

Speed for delivery, no problem. Technician's advice obtained quickly.

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Yolande P.

Rating: 5 out of 5

Published on 21/04/2014 à 17h54 following a purchase from 06/01/2014

The search could be more intuitive. Nothing to say about the rest, payment, delivery, packaging, and product. Perfect!

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Eric D.

Rating: 5 out of 5

Published on 21/04/2014 à 15h26 following a purchase from 20/01/2014

Delivery within the deadlines, complete and quality material, easy to assemble (except the ladder).

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Response from France Trampoline Published on 22/01/2014

Hello, we are quite surprised by your comment about the ladder. The elements of it are relatively easy to assemble together and should be done with a bit of force only. If you encounter too much difficulty, do not hesitate to call us or send us photos directly. We will help you directly. The France Trampoline team.

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Yoann T.

Rating: 5 out of 5

Published on 21/04/2014 à 14h39 following a purchase from 20/01/2014

Excellent service, fast delivery split into two because the second item had a different delivery time. Arrangement facilitated with the carrier to match our schedules and the time was respected in the fixed time slot. (between 9 AM and 10 AM, the delivery person was there at 9:30 AM)

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Bruno B.

Rating: 5 out of 5

Published on 21/04/2014 à 10h20 following a purchase from 17/02/2014

Speed of delivery, good quality. To be seen over time...

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Antoine P.

Rating: 5 out of 5

Published on 21/04/2014 à 08h59 following a purchase from 03/02/2014

Quick to process the order, well-packaged parcel. Reliable for the delivery service (5 days). Excellent product, we are very satisfied with the trampoline. Just the door closure is questionable, the velcro is hard to put back from the inside for children.

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Sophie P.

Rating: 5 out of 5

Published on 20/04/2014 à 19h17 following a purchase from 02/02/2014

I am very satisfied with this product and the delivery! I highly recommend it!!!

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Lydie L.

Rating: 5 out of 5

Published on 20/04/2014 à 17h11 following a purchase from 12/01/2014

good performance

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Valentine M.

Rating: 5 out of 5

Published on 19/04/2014 à 21h11 following a purchase from 08/02/2014

Professional, serious.

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Nathalie D.

Rating: 5 out of 5

Published on 18/04/2014 à 20h48 following a purchase from 03/01/2014

Happy with the product, thank you.

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Sandrine R.

Rating: 4 out of 5

Published on 18/04/2014 à 13h49 following a purchase from 07/03/2014

Very satisfactory trampoline for my three children. I do not regret my purchase at all. Delivered on time. The only small issue was that the transport company did not send a text message, I did not understand, I thought of **** with all that we receive. I would have preferred to be called.

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Nolwenn D.

Rating: 5 out of 5

Published on 18/04/2014 à 08h26 following a purchase from 07/02/2014

Trampoline arrived on time. Easy to assemble (I, the mom, assembled it).

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Isabelle P.

Rating: 5 out of 5

Published on 17/04/2014 à 21h17 following a purchase from 13/03/2014

The customer service provides clear information and is very responsive to requests. The material was delivered within the expected timeframe. Once assembled, we were satisfied with our choice.

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Gaëtan O.

Rating: 4 out of 5

Published on 17/04/2014 à 21h11 following a purchase from 13/03/2014

Great product, in line with our order, respect for the delivery time.

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Monique I.

Rating: 5 out of 5

Published on 17/04/2014 à 16h33 following a purchase from 16/01/2014

Nothing to complain about, fast shipping, assembly not always obvious.

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Bruno P.

Rating: 4 out of 5

Published on 17/04/2014 à 14h38 following a purchase from 13/02/2014

Very good customer follow-up after telephone contact.

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Arnaud S.

Rating: 4 out of 5

Published on 17/04/2014 à 12h44 following a purchase from 23/01/2014

Very fast delivery. Items as described. Good product descriptions on the site.

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Christian A.

Rating: 5 out of 5

Published on 17/04/2014 à 10h40 following a purchase from 16/01/2014

Just a few words: very satisfied. Thank you for the speed.

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Roberto A.

Rating: 5 out of 5

Published on 17/04/2014 à 08h54 following a purchase from 06/02/2014

Very serious company - great professionalism - quick and efficient after-sales service - Bravo for all these very positive points!

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Donny A.

Rating: 4 out of 5

Published on 16/04/2014 à 21h54 following a purchase from 12/02/2014

Good product with fast and serious delivery.

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Laure D.

Rating: 4 out of 5

Published on 16/04/2014 à 18h59 following a purchase from 19/02/2014

I am very satisfied with the delivery time, trampoline ordered on Thursday evening, delivered on Wednesday morning. I give 4 stars because during assembly, we had a crushed tube which hindered us in assembling the structure. Fortunately, with a few hammer blows, we were able to fit the two pieces together... I will leave another review in a few months to assess the sturdiness against the weather (spring protection cover, net, faded color or not, etc...)

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Quentin D.

Rating: 5 out of 5

Published on 16/04/2014 à 18h20 following a purchase from 12/03/2014

After-sales service (order of spare parts) perfect!!!

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Nadége D.

Rating: 4 out of 5

Published on 16/04/2014 à 17h48 following a purchase from 12/02/2014

Simple to order and fast for delivery.

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Francois P.

Rating: 4 out of 5

Published on 16/04/2014 à 14h22 following a purchase from 05/03/2014

Delivery time not always well respected.

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Anne S.

Rating: 5 out of 5

Published on 16/04/2014 à 12h59 following a purchase from 05/02/2014

Very good telephone advice to guide the choice of trampoline. Well-organized delivery.

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Denis G.

Rating: 5 out of 5

Published on 16/04/2014 à 12h58 following a purchase from 12/03/2014

The delivery was very fast and the product is really as described. This trampoline seems very sturdy and my children can't get enough of it.

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Jerome C.

Rating: 4 out of 5

Published on 16/04/2014 à 10h10 following a purchase from 05/02/2014

Order without problems. Delivery as agreed. The only downside was that an optional item included in the pack was not received, and we did not get a response from France Trampoline.

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Response from France Trampoline Published on 07/02/2014

Hello, after checking your order, it was the anchoring kit that was offered with your order as mentioned in your cart, your order confirmation, and your invoice. That is why the trampofoot was not included with your pack. The France Trampoline team.

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Pascal R.

Rating: 4 out of 5

Published on 15/04/2014 à 21h52 following a purchase from 18/02/2014

Order very well handled, but assembly poorly explained and hook for net already 2 broken, too bad

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Response from France Trampoline Published on 19/02/2014

Hello, We have seen your comment and we will send you hooks so that you can replace the broken ones. Do not hesitate to contact us if you have any issues with the assembly. We are available all week and there are videos on our YouTube channel just in case. We renew our apologies and remain at your disposal. The France Trampoline team.