Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Sébastien A.
Rating: 4 out of 5
following a purchase from 03/01/2014
Trampoline received quickly. Good quality product. To see over time for durability.
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Raul L.
Rating: 5 out of 5
following a purchase from 26/12/2013
The product is of great quality. I bought a Jump'Up 250 in 2013 and sold it second-hand to buy an Ovalie 430 this year. We are very happy with the quality of the product. Commercially, I am very surprised by the quality of Leyre's service, I personally work in sales but in another sector and the value that the salesperson brings is very important. I believe that Leyre adds value to the relationship in terms of customer service.
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Franck B.
Rating: 5 out of 5
following a purchase from 06/02/2014
Good service with seriousness
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Bruno E.
Rating: 4 out of 5
following a purchase from 02/01/2014
good no issues we appreciated the advice for receiving the packages
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Laurent D.
Rating: 4 out of 5
following a purchase from 19/12/2013
Product meets expectations, competitive price, delivery time ok
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Philippe R.
Rating: 4 out of 5
following a purchase from 15/01/2014
This trampoline is great. It impresses with its size. Once on it, there is room for tricks. I do not regret choosing the large size, given the number of times children or adults end up on the side mats. Thanks to the sales service for its responsiveness and availability. Delivery tracking was perfect. I take away one star regarding the difficulty of assembling the new fiberglass arch and the sometimes difficult-to-follow manual. But the sales service is impeccable once again.
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Johann B.
Rating: 4 out of 5
following a purchase from 08/01/2014
good phone reception plus good technical advice on the purchased product
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Agnes V.
Rating: 5 out of 5
following a purchase from 15/01/2014
Good phone advice before purchase. Reactivity in the face of missing parts in the packages (additional shipment the same day) The assembly sketches could be improved and more readable. Assembly manual poorly assembled (one page in French, the next in Spanish, the third in English)
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Response from France Trampoline
Hello, We apologize for the only assembly manual concerned by this issue. We have resolved this printing issue. We apologize and remain at your disposal. The France Trampoline team
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Serge C.
Rating: 5 out of 5
following a purchase from 19/02/2014
Fast delivery, material installed without problems even though we would have liked the parts to be better numbered for quicker assembly. Trampoline conforms to the presentation on the site.
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Christian V.
Rating: 5 out of 5
following a purchase from 26/02/2014
Excellent service, ultra-fast delivery, unbeatable quality/price ratio.
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Fabien D.
Rating: 4 out of 5
following a purchase from 18/12/2013
very good phone responsiveness and via the mailbox. very good products fast delivery - (note: the customer must specify when ordering the appointment for delivery as the carrier does not systematically set an appointment: therefore Notice of passage: waste of time for everyone)
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Thierry H.
Rating: 5 out of 5
following a purchase from 12/02/2014
good contact and information before sale. very responsive customer service: I was missing the assembly documentation which I received the next day
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Loic G.
Rating: 5 out of 5
following a purchase from 08/01/2014
Wow trampoline spacious at 4m60, good bounce, seems solid, to be judged in 2 or 3 years.. my 10-year-old boys are having a blast!!! nice design!! the net part may seem complicated to assemble especially the poles: the green cover is difficult to slide along the pole while holding the foam, that's the only downside to improve... the payment in 3 installments is very appreciated and the delivery time is very correct
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Samuel B.
Rating: 5 out of 5
following a purchase from 19/02/2014
Very good quality trampoline, assembled in one morning with two people and without problems. Safety is guaranteed and the children are delighted. Let's see how long it lasts! In any case, I recommend!!
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Yann D.
Rating: 5 out of 5
following a purchase from 11/02/2014
Trampoline of very good quality compared to the competition, very quick connection and explanation from customer service, very fast delivery. I recommend France Trampoline 100%.
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Michel V.
Rating: 5 out of 5
following a purchase from 24/12/2013
Nothing to complain about. Delivery on time, very friendly and competent delivery person. Material well packaged. Easy to assemble. Good quality material. The whole family is happy.
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Nathalie J.
Rating: 4 out of 5
following a purchase from 14/01/2014
Excellent site. Very serious. Available quickly even by phone for any questions. Very good quality product. Excellent quality/price ratio on the OXYGEN model. Very fast delivery. Only downside, instructions a bit complex.
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Francis A.
Rating: 5 out of 5
following a purchase from 04/02/2014
Fast delivery, quality material in accordance with the description.. This trampoline brings joy to both young and old. Totally satisfied.
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Muriel D.
Rating: 5 out of 5
following a purchase from 17/12/2013
fast deliveries
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Eve B.
Rating: 4 out of 5
following a purchase from 17/12/2013
Very good, no particular remarks
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Isabelle M.
Rating: 5 out of 5
following a purchase from 31/12/2013
perfect
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Ouahiba F.
Rating: 5 out of 5
following a purchase from 24/12/2013
We ordered an Oxygen 250 trampoline with a net, with the instruction to be contacted for delivery. Everything went as we wished. The assembly is not complicated but takes a good hour. Four bolts were missing, after contacting customer service, very welcoming and customer-oriented, we received the bolts within 3 days! For now, the kids are happy and so are we!
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Stephane L.
Rating: 5 out of 5
following a purchase from 24/12/2013
fast delivery, very happy with the product!
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Euriell B.
Rating: 5 out of 5
following a purchase from 06/01/2014
Excellent! Very fast, simple. Good material.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 16/12/2013
This is the 2nd time I place an order, the first time in 2008 to buy a trampoline and this year to change the mat and the protective cushion. I called to make sure I wouldn't make a mistake on the size of the mat and springs. The advice was perfect.
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Laurent M.
Rating: 4 out of 5
following a purchase from 27/01/2014
Overall quite satisfactory, problem with some springs, assembly instructions too small to review,
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Emmanuelle D.
Rating: 5 out of 5
following a purchase from 27/01/2014
Delivery on time. Easy assembly. WE LACK A PART FOR THE LADDER, so one of the steps does not hold.
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Josette L.
Rating: 5 out of 5
following a purchase from 17/02/2014
very good telephone reception for order taking and very fast shipping
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Catherine V.
Rating: 4 out of 5
following a purchase from 06/01/2014
Package delivered in good condition and on time
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Aurélie B.
Rating: 4 out of 5
following a purchase from 17/02/2014
Very clear site, fast delivery. I changed the delivery address after the order and it was done quickly and without any problem. Serious company to recommend without any issue... I now know who to contact when I encounter problems with my trampoline.
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Philippe V.
Rating: 5 out of 5
following a purchase from 03/02/2014
Serious and very fast service. Excellent material.
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Alain F.
Rating: 4 out of 5
following a purchase from 16/12/2013
Thunderous delivery. Assembly very well explained. Good quality. I made the right choice ordering from your site.
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Olivier B.
Rating: 5 out of 5
following a purchase from 10/02/2014
Fast delivery and quality product
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 20/01/2014
very good
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Nicolas B.
Rating: 5 out of 5
following a purchase from 20/01/2014
very good service, both on the phone for advice, and very easy assembly.
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Aude V.
Rating: 5 out of 5
following a purchase from 30/12/2013
Very fast delivery. Very good responsiveness in case of problems
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Christophe V.
Rating: 4 out of 5
following a purchase from 10/02/2014
We have not unpacked the product yet. Friendly carrier except that we have difficulty reaching them to make an appointment.
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Madeleine B.
Rating: 5 out of 5
following a purchase from 03/02/2014
Perfect
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Annie A.
Rating: 4 out of 5
following a purchase from 13/01/2014
Excellent product, solid appearance and not too difficult to assemble. Fast delivery.
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Sébastien L.
Rating: 5 out of 5
following a purchase from 17/02/2014
meets my expectations
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