Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

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Laurence S.
Rating: 4 out of 5
following a purchase from 18/02/2014
Good service but disappointed by the logistics (I had to pick up my package myself at the carrier's warehouse).
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Samuel C.
Rating: 5 out of 5
following a purchase from 10/12/2013
Very good quality trampoline, relatively fast delivery (1 small week).
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Laurence H.
Rating: 5 out of 5
following a purchase from 04/02/2014
very fast delivery, intact package, material seems to be of very high quality we will see with time, easy assembly and relatively well explained, satisfied with this purchase!
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Jean Marie L.
Rating: 5 out of 5
following a purchase from 10/12/2013
Well received in good condition. No problem, fast and efficient
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Franck P.
Rating: 5 out of 5
following a purchase from 07/01/2014
Perfect service.
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Thomas H.
Rating: 4 out of 5
following a purchase from 10/12/2013
fast and quality service
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Franck W.
Rating: 5 out of 5
following a purchase from 30/12/2013
High-quality products, guaranteed online payment and fast delivery.
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Tony B.
Rating: 4 out of 5
following a purchase from 23/12/2013
Respect for delivery times Product identical to the photo on the site Easy to assemble
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Anne-marie A.
Rating: 5 out of 5
following a purchase from 30/12/2013
Very good.
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Daniel D.
Rating: 5 out of 5
following a purchase from 03/02/2014
Very good
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Benjamin D.
Rating: 4 out of 5
following a purchase from 10/02/2014
Perfect!
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Nathalie G.
Rating: 5 out of 5
following a purchase from 09/12/2013
Very good advice before purchase. Available and competent sellers. Fast delivery and in good condition.
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Michel C.
Rating: 4 out of 5
following a purchase from 06/01/2014
very good site just a bit difficult to find spare parts but the phone service helps us very well
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Response from France Trampoline
Hello, we thank you for your comment. Having a very wide choice of spare parts, we try to mention all of them in the most appropriate way for our customers. You can find more spare parts on the paper order form for example. We remain at your disposal. The France Trampoline team.
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Yves G.
Rating: 5 out of 5
following a purchase from 06/01/2014
Hello, I had some difficulties with the assembly documentation because the net assembly part is not in French (only in Italian and Spanish). I found a video on the site so I managed. I would have liked to be able to download the documentation in French. Otherwise, I am very satisfied with the product and the commercial service I received on the phone before the sale. Thank you. Yves GESSEN
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Response from France Trampoline
Hello, We apologize for this issue. We sent you the manual by email as soon as we saw your message. In such cases, do not hesitate to call us or contact us by email. We renew our apologies for this oversight and remain at your disposal. The France Trampoline team.
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Yohann P.
Rating: 5 out of 5
following a purchase from 13/01/2014
Very good quality trampoline. Easy to assemble, about 1.5 hours alone. The children are having a blast. Nothing to say.
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Laurent M.
Rating: 4 out of 5
following a purchase from 23/12/2013
Trampoline delivered on time, very good quality material despite a small snag on the fabric which I think will not have any impact, the children are thrilled.
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Susan L.
Rating: 5 out of 5
following a purchase from 20/01/2014
Super extra fast beep beep beep
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Armand S.
Rating: 5 out of 5
following a purchase from 10/02/2014
I am delighted to have ordered my trampoline from France Trampoline. Very good site, delivery as promised, very well packaged. The instruction manual is very well explained. It takes about 2 hours to assemble the trampoline as promised and without difficulties. My husband and I hesitated between the diameter of 360 or 390, ultimately choosing 390 and no regrets because the trampoline has very good stability on 4 legs instead of 3 for the smaller diameter. The price is well justified because the trampoline is of very good quality, safe. Our little 6-year-old boy is over the moon.
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Yann L.
Rating: 5 out of 5
following a purchase from 03/02/2014
Fast and scheduled delivery. Concise and clear assembly instructions. Material conforms to the order.
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Nicolas G.
Rating: 4 out of 5
following a purchase from 17/02/2014
Friendly and competent provider (Mrs. Edwards), fast delivery, and conscientious delivery person. The price is indeed high, but it reflects the quality of the product.
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Severine C.
Rating: 5 out of 5
following a purchase from 08/12/2013
Very good quality product, meets our expectations, quick assembly, sturdiness. This product makes our children happy.
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Carole P.
Rating: 5 out of 5
following a purchase from 05/01/2014
Perfect service, phone response, delivery, product, and customer service.
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Emmanuel B.
Rating: 4 out of 5
following a purchase from 29/12/2013
Very good material, easy to assemble. Everything was complete and well packaged. Quick order processing and delivery in 48 hours, with a very good relationship with the delivery person.
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Karine B.
Rating: 4 out of 5
following a purchase from 19/01/2014
Very good material, quality, easy assembly by following the instructions, fast and compliant delivery. Cannot evaluate in the long term as it is a recent purchase.
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Nicolas N.
Rating: 4 out of 5
following a purchase from 19/01/2014
The assembly of the trampoline is easy with the manual, the transport duration was good and the trampoline itself is very sturdy.
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Sébastien R.
Rating: 5 out of 5
following a purchase from 22/12/2013
Very good material!!! After a strong gust of wind, our trampoline flew away, it crashed 30 meters away and we reassembled it the next day!!! Nothing broken, just the net was torn!
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Cathy G.
Rating: 5 out of 5
following a purchase from 04/01/2014
Fast delivery, we waited for spring for the assembly which was done by 2 people in half a day. Very good quality, my two boys are delighted.
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Lionel P.
Rating: 5 out of 5
following a purchase from 20/12/2013
Excellent welcome, fast delivery.
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 20/12/2013
I am completely satisfied and will renew my purchases.
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Bruno G.
Rating: 5 out of 5
following a purchase from 23/01/2014
Good quality materials. Serious company, quick and very useful phone advice to choose between the different models offered.
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Herve L.
Rating: 5 out of 5
following a purchase from 02/01/2014
No disappointment regarding the quality of the product, short delivery time.
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Madame B.
Rating: 5 out of 5
following a purchase from 26/12/2013
Really super serious, I recommend this supplier to you.
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Audrey D.
Rating: 5 out of 5
following a purchase from 09/01/2014
I recommend!!! Follow-up and professionalism at the rendezvous. Excellent customer service. Quality product at all levels, net, fabric.... Thank you.
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Barbara G.
Rating: 5 out of 5
following a purchase from 16/01/2014
Good contact in preparing the delivery, the package was complete, the explanations are clear, the assembly is not too complicated. So far, we are delighted with our purchase.
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Fulgencio P.
Rating: 5 out of 5
following a purchase from 05/12/2013
THE PHONE ATTENTION WAS EXTRAORDINARY, BOTH IN TREATMENT AND IN RECOMMENDATIONS FOR THE NEEDED PRODUCT. THE DELIVERY OF THE PRODUCT WAS VERY FAST. I'M SORRY BUT I CAN'T HELP YOU IMPROVE, IN MY CASE EVERYTHING HAS BEEN A SUCCESS. OF COURSE I WOULD RECOMMEND YOU. REGARDS.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 04/12/2013
Quick processing from order to receipt, it's nice to see that there are serious e-commerce sites, well done France trampoline!!!
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Marianne A.
Rating: 5 out of 5
following a purchase from 25/12/2013
Very good service. Very fast delivery. Excellent quality product that makes the children happy.
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Barbara A.
Rating: 4 out of 5
following a purchase from 04/12/2013
Good and fast but it's not really suitable when there are rectangular carriers for the protection bar and nothing indicated it.
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Response from France Trampoline
Hello, We have read your comment but we do not understand it. We tried to contact you to get more explanations but unfortunately without success. Our protective cushions simply sit on the trampoline and cover all the springs and the steel frame as well. They are then attached with bungee cords to the frame. We remain at your disposal for any further information. The France Trampoline team.
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José O.
Rating: 5 out of 5
following a purchase from 04/12/2013
A 10. I must say that although I usually don't like to buy online without seeing the product first, the treatment received by phone was nothing to envy compared to what I could have in person at a large store. After receiving the trampoline, I am also very satisfied with the quality of the product, nothing compared to what I have seen in other stores. That's why, a 10.
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Caroline P.
Rating: 5 out of 5
following a purchase from 10/12/2013
Efficient phone service, fast delivery and very good quality product.
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