Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3, 4 and 5 stars

Reset filters
P
Pierre C.
Rating: 5 out of 5
following a purchase from 12/09/2013
very satisfactory. very serious.
Translated reviews
A
Armelle P.
Rating: 5 out of 5
following a purchase from 03/10/2013
Excellent in every way: ease of ordering, quick response, perfect and fast delivery. BRAVO!
Translated reviews
M
Manuela T.
Rating: 5 out of 5
following a purchase from 21/08/2013
Good orientation by phone before the purchase. Fast delivery. Quality material. I also had to replace a part and with a simple photo sent by email they sent it back to me right away and under warranty. That's how it should be!
Translated reviews
F
Frederic P.
Rating: 5 out of 5
following a purchase from 09/10/2013
Order processed quickly, impeccable and fast transport, the trampoline seems to be really solid at least the structure (Christmas gift for the children so not fully assembled) nothing to say very good site!
Translated reviews
C
Cecile P.
Rating: 5 out of 5
following a purchase from 23/10/2013
Very well-designed website, very clear, easy to search, well explained. Quick order (this is our second order). Delivery was also quick, which is appreciated. Very good reception at the delivery center to arrange an appointment. Very satisfied with all the services.
Translated reviews
S
Sandrina B.
Rating: 5 out of 5
following a purchase from 23/10/2013
Fast delivery - We just have to assemble it now.
Translated reviews
M
Magali C.
Rating: 4 out of 5
following a purchase from 27/08/2013
Good contact with France Trampoline but the delivery person from Castres (Alloin) quite unpleasant and a bit careless...
Translated reviews
P
Pierre B.
Rating: 5 out of 5
following a purchase from 17/09/2013
-
Translated reviews
S
Severine D.
Rating: 5 out of 5
following a purchase from 20/08/2013
Very good advice for choosing the trampoline.
Translated reviews
M
Muriel A.
Rating: 5 out of 5
following a purchase from 10/09/2013
Pleasant website, easy to use, excellent product description, very easy and secure order. Following the order, very quick response, if in doubt about the order the site does not hesitate to contact you to clarify the problem, inform and confirm the order. Immediate shipping, package received not even 48 hours after ordering or just about. Quality of service rare for its excellence.
Translated reviews
V
Valerie B.
Rating: 5 out of 5
following a purchase from 17/09/2013
The trampoline has not yet been assembled since it is a gift for Christmas, so I cannot yet give you my impressions, but I can tell you that regarding the phone call, the information provided, the availability of the seller, the respect of deadlines and delivery, everything was more than perfect. Keep it up.
Translated reviews
T
Thomas L.
Rating: 5 out of 5
following a purchase from 24/09/2013
Very good and very fast. Very efficient staff.
Translated reviews
C
Claire B.
Rating: 5 out of 5
following a purchase from 02/09/2013
This is the first time I buy online and the truth is that it went very well. I am very happy with the product, it is very sturdy and as they told me not very difficult to assemble between 2. Good telephone service. Ease of payment. Highly recommend.
Translated reviews
M
Mélanie B.
Rating: 5 out of 5
following a purchase from 23/09/2013
Trampoline of very good quality, delivery times respected.
Translated reviews
M
Martine M.
Rating: 4 out of 5
following a purchase from 23/09/2013
Very satisfied with the delivery time. But to this day I have not yet used your product.
Translated reviews
T
Tougard É.
Rating: 4 out of 5
following a purchase from 16/09/2013
I haven't tried the trampoline yet because it's for Christmas... As for the delivery, it's perfect... I was called 3 days after my order to schedule an appointment. The delivery people arrived very punctually and the packaging was in perfect condition
Translated reviews
I
Isabelle G.
Rating: 4 out of 5
following a purchase from 26/08/2013
I left it in the email of 25/11/13 at 13:29.
Translated reviews
A
Anis B.
Rating: 5 out of 5
following a purchase from 14/10/2013
Very good
Translated reviews
B
Betty A.
Rating: 5 out of 5
following a purchase from 02/09/2013
Very good product, corresponds totally.
Translated reviews
S
Stéphanie G.
Rating: 4 out of 5
following a purchase from 06/09/2013
Very good trustworthy site with very fast shipping, however the delivery with the carrier was a bit complicated. Had to take two mornings off my work time only to end up having to call each time because the delivery was not made at the agreed times or not made at all! For the quality, I cannot judge since it is a Christmas gift!
Translated reviews
G
Geraldine C.
Rating: 5 out of 5
following a purchase from 04/10/2013
Quick and accommodating follow-up right after the order was placed, facilitated by the traceability of my first purchase.
Translated reviews
E
Evelyne S.
Rating: 4 out of 5
following a purchase from 19/09/2013
professionalism of the delivery company: I had people on the phone who even called me back to ask why I hadn't sent my email to change the date and delivery address as agreed by phone in the morning (but it was due to an error in my email address). Just that a small plastic part at the base of the head that holds the net in the air was broken despite an undamaged package (surely the parts bumped during transport) the pallet was brought to my garage. As for the assembly, I did it alone for the trampoline in 2 hours including unpacking the parts and this without any problem even though I am just a mom. 2 more hours for the stakes, the spring protection, the net, and the ladder. The only difficulty for the assembly where you need to be two is to thread the whale into the upper part of the protective net and to fix it on the heads of the posts because you need to be tall. Delighted with this purchase and a little one over the moon
Translated reviews
Response from France Trampoline
Hello, Thank you for your comments. Please feel free to send us a photo of the defective end for the warranty. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
L
Laurence B.
Rating: 5 out of 5
following a purchase from 05/09/2013
We are well received and informed when we call.
Translated reviews
A
Alain G.
Rating: 4 out of 5
following a purchase from 19/09/2013
very fast service, solid packaging, nothing to say except that the service is excellent.
Translated reviews
M
Marta A.
Rating: 4 out of 5
following a purchase from 07/08/2013
I had doubts about purchasing a replacement for my trampoline, they attended to me by phone and everything was fantastic. The delivery is very fast.
Translated reviews
R
Rachel B.
Rating: 5 out of 5
following a purchase from 18/09/2013
This is the first time I order from this site and I have no regrets. Very good product despite the price. Ultra fast delivery, only 2 days. I recommend this product. It is very durable and installs easily
Translated reviews
J
Jean-claude M.
Rating: 5 out of 5
following a purchase from 18/09/2013
very good
Translated reviews
G
Gabriel D.
Rating: 5 out of 5
following a purchase from 09/10/2013
Excellent service. Very fast delivery.
Translated reviews
M
Melanie P.
Rating: 5 out of 5
following a purchase from 02/10/2013
Ultra fast assembly 2 hours alone but I haven't set up the net yet, I will do it in the spring but the kids were very happy
Translated reviews
M
Marie Pierre D.
Rating: 5 out of 5
following a purchase from 07/08/2013
very satisfied both with the delivery and the phone information
Translated reviews
M
Mme T.
Rating: 5 out of 5
following a purchase from 06/08/2013
Very good advice, fast delivery...
Translated reviews
M
Mary L.
Rating: 5 out of 5
following a purchase from 10/09/2013
Everything went very well whether it was the delivery or the assembly of the trampoline.
Translated reviews
A
Amélie O.
Rating: 5 out of 5
following a purchase from 03/09/2013
Very fast delivery Easy assembly Hours and hours of fun!!! Despite the cold!!!
Translated reviews
M
Myriam A.
Rating: 4 out of 5
following a purchase from 07/10/2013
Aside from the failure to respect the delivery date and twice in a row, nothing to report.
Translated reviews
Response from France Trampoline
Hello, We apologize for this issue and we have reported the information to our logistics so that it does not happen again. We are sorry for the inconvenience encountered and we remain at your disposal for any further information. The France Trampoline team
N
Nicolas G.
Rating: 5 out of 5
following a purchase from 04/08/2013
Nothing to complain about. Good product, good delivery, good customer service.
Translated reviews
C
Catherine P.
Rating: 4 out of 5
following a purchase from 16/08/2013
If the rating is not the highest, it's because there is a need to change the delivery company (the package arrived 1 month late...).
Translated reviews
Response from France Trampoline
Hello, the carrier did leave delivery notices as no one was present during the delivery person's visits. The delivery agency was waiting for a response from you in order to be able to redeliver. We apologize for this delay and remain at your disposal for any further information. The France Trampoline team.
H
Hugo S.
Rating: 4 out of 5
following a purchase from 03/10/2013
A quick communication and resolution of a problem with an item from my order made me receive the merchandise within the expected time.
Translated reviews
G
Ghyslaine D.
Rating: 5 out of 5
following a purchase from 12/09/2013
The salesperson called me back quickly and was able to guide and help me with my choices.
Translated reviews
É
Éric M.
Rating: 5 out of 5
following a purchase from 21/08/2013
Second delivery and still completely satisfied. Quality of products and service always on point.
Translated reviews
S
Sophie M.
Rating: 5 out of 5
following a purchase from 09/10/2013
The product meets my expectations. The packages are perfectly packaged and delivery is fast.
Translated reviews