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R
Rating: 5 out of 5
Very good
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
The trampoline was delivered on time, the assembly went well, no surprises, the product is perfect.
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A
Rating: 5 out of 5
Perfect. France trampoline even noticed that I had not made the right order and pointed it out to me. Thank you+++ Top after-sales service. Just a small complaint: the price!!
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A
Rating: 5 out of 5
No feedback on the product for now but seems sturdy, impeccable delivery with prior appointment and very friendly delivery person
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P
Rating: 5 out of 5
-
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J
Rating: 4 out of 5
I wanted to replace the net of my Jump'up 360 trampoline. On the site, I saw 2 references that were suitable, but in the photos, it was impossible to know what the differences were. I therefore wrote an email to support, but I did not get more explanation. I chose the cheapest net. It was not the original one, so a bit disappointed. On the phone, I mentioned a broken fiberglass rod and that I found it unfortunate to have to buy 12 as proposed by the site, while only one was necessary. The amount was sent to me for free. From that point of view, I am satisfied.
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N
Rating: 5 out of 5
Excellent products. Our trampoline is 10 years old and I only need to change the skirt this year. We had not yet bought a cover for the winter. That is now done.
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A
Rating: 5 out of 5
Good
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J
Rating: 4 out of 5
-
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A
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
no problem very good
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G
Rating: 5 out of 5
Fast shipping and as described.
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J
Rating: 5 out of 5
Very happy with materials of very good quality and good finishes
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A
Rating: 5 out of 5
Great phone advice, suitable and responsive interlocutor, fast delivery
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O
Rating: 5 out of 5
Nothing to say for now
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J
Rating: 5 out of 5
Effective
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M
Rating: 5 out of 5
The trampoline is of very good quality!
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A
Rating: 3 out of 5
-
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W
Rating: 4 out of 5
For the trampoline, nothing to say, it looks sturdy and of good quality, but on the delivery side, it's a disaster! Completely useless carrier, leaves the goods on the road!!!!!
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S
Rating: 5 out of 5
The package arrived on time and in perfect condition
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D
Rating: 5 out of 5
Quality product and fast delivery
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R
Rating: 5 out of 5
Quality service, consideration of new models by phone contact.
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J
Rating: 5 out of 5
Product that perfectly meets my expectations, the description was perfect.
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S
Rating: 5 out of 5
Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly
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L
Rating: 5 out of 5
Top delivery. Pleasant and professional delivery person
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M
Rating: 5 out of 5
Fast delivery, product in perfect condition
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C
Rating: 3 out of 5
Trampoline received quickly but with legs that have paint chips and a non-functional bracket to secure the posts.
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Response from France Trampoline
Hello, We apologize for the inconveniences encountered with your trampoline. To remedy this situation, we took immediate measures by sending you the basketball hoop as a goodwill gesture, as you requested, along with the missing bracket. We hope this action has contributed to your satisfaction and that you can now fully enjoy your trampoline. Best regards, The France Trampoline team
J
Rating: 3 out of 5
The arch does not hold well in the safety net, I have already requested to receive a 10 cm piece to see if it holds better! No positive feedback yet
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J
Rating: 5 out of 5
a product of very high quality and impeccable customer service! long live made in France...
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N
Rating: 5 out of 5
Everything is great!
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C
Rating: 5 out of 5
Good price-performance ratio, compatible with other manufacturers
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C
Rating: 5 out of 5
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
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J
Rating: 4 out of 5
Delivery too expensive!
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast and careful delivery. Perfect!
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F
Rating: 4 out of 5
Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.
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A
Rating: 5 out of 5
Corresponds exactly to what we expected, the quality is there
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J
Rating: 5 out of 5
Order and delivery very fast, all good, it's perfect
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L
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
We ordered a Ninja Max Pack course. The delivery was fast and problem-free. The quality is really very good and we are absolutely satisfied with the price-performance ratio. Absolute recommendation!
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