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M
Rating: 4 out of 5
We bought a 4.30m at Jump'up. We are delighted. The trampoline really meets our expectations in terms of both quality and safety!!!!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Very good quality trampoline, bought to practice kanga style at home. Ordered on Sunday, delivered on Wednesday morning by a carrier. Fortunately, someone was at home in the morning to receive the package, but I was not contacted beforehand to know when I was most available. Nothing to complain about from my side, very good product, fast delivery.
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A
Rating: 5 out of 5
I bought a mini fitness trampoline. I received it very quickly. The prices are relatively fair. The item is of very good quality and extremely easy to assemble (it took me about five minutes to screw the legs). I highly recommend this website.
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M
Rating: 5 out of 5
Impeccable, a big thank you.
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I
Rating: 5 out of 5
Fast delivery, well-protected package. Trampoline easy to assemble. Very good bounce. I recommend this product (3.6m oxygen trampoline).
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R
Rating: 5 out of 5
Very good contact with the company France Trampoline, which provides a lot of information about its products and good advice. Advice given by email but also by phone.
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C
Rating: 5 out of 5
Super fast delivery. Product easy to assemble with 2 (not yet assembled the net). Kids are thrilled... And parents too...
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A
Rating: 5 out of 5
It's precise and fast and... compliant!
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C
Rating: 5 out of 5
Customer service provides good advice and is attentive. Fast delivery and appointment with the delivery person. Very good quality Booster trampoline and relatively easy assembly. The trampoline holds up well and has a good bounce. Satisfied with our purchase.
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F
Rating: 5 out of 5
Simply nothing to say, the BEST in every way.
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J
Rating: 5 out of 5
Very good site, fast delivery and very good product, thank you.
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M
Rating: 5 out of 5
Ordered on Saturday, delivered on Wednesday, great.
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A
Rating: 5 out of 5
Very good service! Fast and careful delivery.
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J
Rating: 5 out of 5
Supply and delivery of a trampoline and spare parts.
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P
Rating: 4 out of 5
We are very satisfied with the services of France Trampoline. Order, delivery, payment conditions respected. Moreover, we installed the trampoline and have no bad surprises. The kids are having a blast!!!!
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O
Rating: 5 out of 5
Impeccable customer service and very responsive. Good advice!
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R
Rating: 5 out of 5
Great products to recommend. My son is the happiest and so am I, a real treat. I do not regret my purchase.
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C
Rating: 4 out of 5
Very good advice on the phone. Okay on the delivery. The trampoline is great. Now let's see how it holds up over time!
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P
Rating: 4 out of 5
From ordering to delivery: very serious services. Quick and easy assembly. The whole family is satisfied. Very good work.
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N
Rating: 5 out of 5
serious site, fast delivery, very good customer service.
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D
Rating: 5 out of 5
I recommend ++++ : express delivery, very good quality trampoline. Thank you for your efficiency.
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S
Rating: 5 out of 5
Fast delivery, very good after-sales service, quality trampolines.
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N
Rating: 4 out of 5
missing parts, a spring and some protections
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Response from France Trampoline
Hello, We sent you back the missing spring yesterday as per your request by email. It should be delivered to you today or tomorrow. We apologize for this inconvenience. We remain at your disposal for any further information. Sincerely, The entire France Trampoline team
D
Rating: 4 out of 5
Delivery on time. Apparently the 3.9m trampoline is of good quality but we will see over time. In terms of size for those who do not realize, 3.9m is already huge as it takes up 16m2 on the ground (there are families in Paris who live in smaller spaces). Very simple assembly including the net with the technique of the four cardinal points (start for example in the south then north then east then west and it goes by itself).
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A
Rating: 4 out of 5
FAST - SURE - FRENCH QUALITY
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C
Rating: 4 out of 5
Fast delivery, nothing to complain about.
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F
Rating: 5 out of 5
Very good delivery times, merchandise conforms to the description.
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C
Rating: 5 out of 5
Very good product, fast delivery of package in good condition.
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J
Rating: 5 out of 5
Very good quality products. Safety is also impeccable. The accessories (roof skirt with pockets and even the igloo tent is great) I have not encountered any problems since my purchases and am very satisfied to have chosen France trampoline.
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T
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
As usual, everything is perfect: speed of shipment, conformity of the product and super delivery.
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F
Rating: 5 out of 5
Fast orders and deliveries - Trampoline and accessories of very good quality: my grandchildren are delighted!
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S
Rating: 5 out of 5
Easy order on the site, delivery on time and fast, even during sales, product conforms and not damaged by transport. Everything is perfect.
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L
Rating: 5 out of 5
Mini trampoline received on time. Very easy to assemble. Daily use. Can't do without it anymore.
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B
Rating: 5 out of 5
Very good service. After ordering a cover that was not suitable for my trampoline. Of course, this was my mistake, the supplier contacted me by email to confirm my order which I corrected. I find your salespeople to be very professional. Best regards
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L
Rating: 4 out of 5
Quickly delivered, well packaged but instructions not always clear, very long to assemble! (6 hours!)
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X
Rating: 5 out of 5
Purchase of a jump'up 360, package arrived in very good condition, no delivery problems (even during the holiday season), very simple and well-explained assembly. The material seems to be of good quality and the assembly does not move during use. In short, nothing to complain about for now.
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D
Rating: 5 out of 5
Everything went very well, before my purchase during my questions over the phone, the delivery (call from France trampoline to verify that it had taken place), the installation of the trampoline with understandable instructions. It is still better to have two people for the assembly with some strength! The kids are delighted, the trampoline seems to be of very good quality. And I am delighted to have bought from a French company that focuses on quality rather than from a company from the other side of the world that improvises as a trampoline manufacturer!
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B
Rating: 5 out of 5
A lot of choices. Very fast service. Product meets expectations. Prices too high.
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P
Rating: 4 out of 5
Product conforms to the description. Delivery on time. The assembly instructions could be clearer. Overall satisfied with this purchase, hoping that the quality and longevity will be there, thank you.
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