Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2, 3, 4 and 5 stars

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C
Chantal A.
Rating: 5 out of 5
following a purchase from 05/05/2012
More explanation for the assembly
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Germain C.
Rating: 4 out of 5
following a purchase from 12/05/2012
Excellent material and attentive customer service. I recommend.
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Laurent V.
Rating: 5 out of 5
following a purchase from 19/05/2012
Hello, fast delivery, very serious product. Small downside, a small defect on the jumping mat. The children have a lot of fun and so do the adults. Easy to assemble, nice finish. The safety net reassures the parents.
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 21/04/2012
My daughter just received an Oxygen range trampoline for her 6th birthday. She is delighted and the rest of the family is too, especially her 17-year-old brother.
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Philippe P.
Rating: 5 out of 5
following a purchase from 12/05/2012
Fast delivery. After comparison, the quality of the trampoline is much superior to those from large stores. The only small complaint is that the safety net is considered an accessory and is only guaranteed for 6 months. One could easily be tempted by certain accessories, but the 19€ shipping fee calms things down a bit.
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Patrick L.
Rating: 4 out of 5
following a purchase from 24/03/2012
Fast delivery time and kept. Good material. Very courteous and efficient reception on the phone.
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Gregory C.
Rating: 4 out of 5
following a purchase from 11/05/2012
Good trampoline
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Damien D.
Rating: 4 out of 5
following a purchase from 16/03/2012
I am really happy, the delivery was fast and in accordance with my request, and on top of that, the trampoline quality is great, I will promote you.
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 25/05/2012
Everything was impeccable. From the order to the delivery. As for the assembly of the trampoline: no particular problem. It might require, for some, a slightly more explicit manual.
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Flavien L.
Rating: 4 out of 5
following a purchase from 23/03/2012
Clear and complete site
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Pauline B.
Rating: 5 out of 5
following a purchase from 06/04/2012
For now, we are completely satisfied with the trampoline we purchased, good product, delivered in a week, nothing to complain about!!
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Franck T.
Rating: 5 out of 5
following a purchase from 18/05/2012
No errors as I called to be sure
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Damien R.
Rating: 5 out of 5
following a purchase from 16/03/2012
Very good contact with the customer. Answers and advice well adapted.
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Gerard C.
Rating: 5 out of 5
following a purchase from 10/05/2012
all good, your site was recommended to me by friends, for your seriousness and the quality of your products, keep it up...
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Virginie G.
Rating: 4 out of 5
following a purchase from 12/04/2012
The transporters delivered the package to the house without making an appointment with us. They even left it with the neighbor, so I couldn't check its condition (fortunately no problem).
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Ophelie G.
Rating: 4 out of 5
following a purchase from 10/05/2012
Very available and friendly people during calls. Email requests are handled quickly. Small downside on the carrier who was supposed to arrive at 9 am and finally arrived at 2 pm. A bit of a shame because it blocked my whole morning for nothing.
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Virginie D.
Rating: 5 out of 5
following a purchase from 28/03/2012
We are very happy with the ordered products. The order went very well, good reception, responsiveness. The only issue encountered was regarding the contents of the order: the supplied parts did not match the size of the trampoline. Therefore, some parts were missing and we had to request the necessary supplement for assembly twice. However, after making the complaint we were re-delivered within the week. Excellent responsiveness. I will recommend this site to our friends.
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Maximilien G.
Rating: 5 out of 5
following a purchase from 28/03/2012
nothing to say order delivered quickly all good
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Philippe H.
Rating: 4 out of 5
following a purchase from 25/04/2012
order arrived on time, quality design, easy assembly.
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Honorine D.
Rating: 5 out of 5
following a purchase from 13/03/2012
very good trampoline, you can see that it is sturdy and it is also easy to assemble.
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Thierry B.
Rating: 5 out of 5
following a purchase from 13/03/2012
Delivery in 2 parts due to stock shortage of the safety net, but I was informed and the expected delay was respected. Well done. Excellent product quality. Having had another brand in a smaller size, I can testify to the superior quality of France Trampoline products.
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Response from France Trampoline
Dear Sir/Madam, Thank you very much for your message. We appreciate your patience regarding the sending of the net. Our safety nets are now all in stock. Enjoy your trampoline with family! See you soon. The France Trampoline team
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Dominique C.
Rating: 5 out of 5
following a purchase from 10/04/2012
too good !!!! the kids are having a blast and the parents too ... very good quality... great customer service!!! we will come back to you without hesitation ...
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Daniel R.
Rating: 5 out of 5
following a purchase from 10/04/2012
no comment everything is perfect thank you
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Lionel F.
Rating: 5 out of 5
following a purchase from 08/05/2012
We are very satisfied with the trampoline, it is of good quality compared to the one we had before. Easy to assemble even alone, clamp system instead of screws very good idea, fast delivery. So many good things!
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Sophie C.
Rating: 4 out of 5
following a purchase from 20/03/2012
Product of very good quality a downside for the delivery time slot from 9 am to 3 pm I had to call at 3 pm to learn that the delivery person had not found the street during his morning delivery. A day blocked when he could have simply made a phone call...
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Bertrand O.
Rating: 4 out of 5
following a purchase from 14/05/2012
Unfortunately, the date indicated when purchasing a product was not met with about a 7-day delay. Otherwise, contact for delivery was very good, as well as the quality of the products. Thank you for our children.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 02/04/2012
We are very satisfied with the trampoline, it seems very sturdy! No problem with assembly. Everything is perfect. The kids are thrilled and invite all their friends ... !!
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Andree C.
Rating: 5 out of 5
following a purchase from 14/05/2012
SUPER HAPPY THE GIFT ARRIVED WELL BEFORE MY LITTLE GIRL'S BIRTHDAY AS REQUESTED AT THE TIME OF ORDER THANK YOU VERY MUCH THE GIFT MADE ONE HAPPY AND US TOO WE WILL NOT HESITATE TO ORDER IF NEEDED
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Olivier C.
Rating: 4 out of 5
following a purchase from 12/03/2012
Very satisfied with the service, fast delivery, good quality material
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Olivier R.
Rating: 5 out of 5
following a purchase from 30/04/2012
Assembly a little long, but satisfied in every way, including the phone contact. Not used to having such a welcome these days. Thank you Regards
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Juliette D.
Rating: 4 out of 5
following a purchase from 16/04/2012
Carrier did not respect the schedule
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 22/04/2012
Delivery in two stages as promised and within the expected time. Good quality material for assembly.
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Krysja B.
Rating: 4 out of 5
following a purchase from 08/04/2012
Very happy with my purchase, fast delivery, the driver notified us. The trampoline is sturdy and of good quality. Thank you. I don't give 5 stars yet, as I don't know how it will last over time.
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Jeanne D.
Rating: 4 out of 5
following a purchase from 06/05/2012
Everything went well. Order delivered on time, I would have just liked a more precise time slot from the delivery person than: 'in the afternoon', when you work it is not very practical....
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Christophe V.
Rating: 4 out of 5
following a purchase from 06/05/2012
good quality of the product. excellent value for money
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Catherine N.
Rating: 4 out of 5
following a purchase from 21/04/2012
I did not find an invoice in the package. Please send me one. One remark: the assembly instructions could be simpler, as the assembly is not difficult at all, but the explanations are quite poorly done.
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Stephane G.
Rating: 4 out of 5
following a purchase from 05/05/2012
very good telephone reception and good delivery time.
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Sandrine M.
Rating: 5 out of 5
following a purchase from 14/04/2012
EXCELLENT QUALITY TRAMPOLINE VERY GOOD CUSTOMER RELATIONSHIP TIMELY DELIVERY PAYMENT FACILITY VERY APPRECIATED
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Mathilde P.
Rating: 5 out of 5
following a purchase from 20/04/2012
Trampoline conforms to its presentation on the site; assembly less difficult than expected; great satisfaction from the jumping children!
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Nathalie B.
Rating: 4 out of 5
following a purchase from 17/05/2012
Easy access site, a lot of technical information and explanations, advice accessible to all.
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