Customer reviews of France Trampoline

Thank you again for your quick delivery. Keep it up.

A simpler layout and more precise photos regarding the products

I didn't have any particular issues, ordered Monday afternoon, received Friday noon, respectable delay, the carrier called me the day before to inform me of the delivery, that's good, maybe an improvement on the time or a time slot for delivery rather than saying morning or afternoon. This may be difficult but it would be a plus and we wouldn't be blocked. No issues with the order, 15% discount (facebook) perfect, customer service reachable and competent, Ms. *** kind and friendly and who responds quickly by phone and email, continue in this direction, customers will continue to trust you. The website is impeccable, very well done, the descriptions are clear. I recommend France Trampoline to future buyers.

GOOD SITE, FAST AND PLEASANT SERVICE

Excellent service, correct indication of items on the net. The choice is simplified and well guided. Delivery on time. A sheet indicating the contents of the delivered package would be very useful. I did not receive a phone call or message from the carrier to inform me of their passage. But that's a small detail, thank you.

Our star rating could be better but we are waiting for the delivery of the trampoline.

The delivery is fast but not very flexible on the time slot, between 11 am and 3 pm which blocks the day. Maybe the purchase of a tarp for winter, accessories...

Too early for customer support tracking order and delay without problems

Excellent product, nothing to complain about, easy to assemble, excellent quality of materials, fast delivery, product to recommend. I chose the smallest one, my little grandchildren aged 7 and 9 had fun together and were delighted;

Very good, very professional. The material is of good quality and suits us perfectly (children and adults!). Thank you France Trampoline for managing the delivery very well on time for my daughter's birthday.

I am very satisfied with the quality of the material. The anchoring system is still difficult to place...! Shouldn't we change the screw and give it more of a corkscrew shape (endless screw)? I think it would be easier to place. Best regards, Olivier MANIL

Hello, We are satisfied with our order. Just a little note to mention that the carrier took time to deliver and we were not contacted to agree on a delivery time...

We are very satisfied with the product and its quality (small downside for the manual which, if you are not handy, can be misleading). The delivery went very well and nothing was damaged. We also ordered the protective cover and the anchoring kit. The cover had a strap that came loose on the second day of use. I called customer service on 18/05 who requested photos by email. The message was read and a response was given to me on 22/05 and I received the new cover on 25/05: so nothing to complain about. Bravo to all of you and see you soon for the igloo tent.

I would return to this site to possibly buy a trampoline when ours is in good condition...

Nothing - Very good information when I called on the phone which allowed me to place my order with full knowledge of the product to choose.

Hello I am happy for the good quality net thank you and for your seriousness

Good service from product search to delivery

Better quality photos on the site, to better see the details

dimensions modified after order due to unavailability of the initial trampoline not mentioned on the site.... so site update +++++ apart from that, fast delivery, good packaging of the material, easy assembly with 2, excellent quality trampoline, easy phone contacts with the company!

I am very satisfied with the quality of the supplied material as well as the speed of delivery.

Fast package reception and very good quality trampoline, well secured, I recommend it to future buyers... The kids are very happy.

excellent contact and explanations by phone. the carrier should call the day before for the next day, and confirm the day of delivery.

fast shipping and delivery good quality/price easy to use site

Perfect: the people I spoke to on the phone (a lady and a man) were friendly and accommodating. Customer service lives up to its name (it's rare and deserves to be highlighted!)

Very good reception and very good listening.

Excellent product, the quality is there. Easy to assemble, we just have to see over time if the product lives up to its promises. Regarding the carrier, small downside, unable to give an estimated time during the day for delivery!!!! One would think we are at their disposal...

Very good telephone reception. Easy order online, material without bad surprises.

Difficult to find a comment to make to you. The announced deadlines were respected to the day, the carrier contacted us as planned, the package was in good condition. Regarding the assembly, no nervous breakdown, just read the manual, I dreaded the installation of the springs, no problem, no damage or injuries! Our daughter tested her new toy right away, for the first day, everything went well, she is delighted, the structure seems very solid, that's what we were looking for, a safe product. PS: we should have taken the ladder, but well, we'll see later!

Fast delivery, choice of date with the carrier, needs to improve the operation with Paypal. (observations on the Paypal site not taken into account during the order). But after calling customer service everything is back to normal.

Available, fast and clear team

no complaints.

for my part! shipping costs should be cheaper because to place an order the price is 19 euros it's huge. It's true your products are of good quality and you are a very serious merchant. I wanted to reorder a trampoline cover that I received, but the shipping price stops me.

Good product, fast delivery

Fast delivery, simple assembly and clearly explained.... a child's play... Installed since Saturday morning, it has delighted the children, the parents... and made the grandparents happy with so much laughter and joy!

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very very good. You call new customers to check if it's the right parts for your trampoline. Thank you very much

I really appreciated the verification of my order. Too bad you didn't have the jumping mat I needed, but at least you saved me from a bad purchase.

Extra trampoline that seems to be of very good quality (to be seen over time). Excellent contact with the carrier. Nothing to complain about. Small problem with the delivery of the anchoring kit but quick response from France Trampoline and the problem will be resolved. Only happiness for my daughter and after a bit of publicity regarding you, you will certainly have a new buyer soon.

The bad weather delayed me in setting up but with the nice weather it only took me 3 hours to set up the entire trampoline with its net alone! We are delighted! The material is of quality and the result is there! Thank you

nothing to say your site is very professional