Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2, 3, 4 and 5 stars

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V
Valérie S.
Rating: 4 out of 5
following a purchase from 25/01/2012
The ordering process is simple, the deadlines are respected.
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B
Bruno D.
Rating: 4 out of 5
following a purchase from 01/02/2012
The quality of the product, especially the ease of assembly, is remarkable. The assembly instructions lack clarity. The delivery did not go as planned (no appointment was made).
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Jean-marc H.
Rating: 5 out of 5
following a purchase from 25/01/2012
Order placed online on Wednesday, delivery appointment made for Friday, order delivered on Monday early afternoon as agreed. The pallet has not yet been unpacked due to weather conditions, but I am completely confident. Top-notch.
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Jacky M.
Rating: 5 out of 5
following a purchase from 01/02/2012
Satisfied with the order except that we did not receive the football part.
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Franck G.
Rating: 4 out of 5
following a purchase from 29/02/2012
Well-finished product and easy to assemble, the manual is quite clear.
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Ludovic F.
Rating: 5 out of 5
following a purchase from 21/03/2012
I found the phone contact very good to verify the information about my order since it was spare parts.
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Benoit D.
Rating: 5 out of 5
following a purchase from 14/03/2012
I was very well received on the phone by the FT sales representative and therefore, it is indeed a site that I would recommend if in the future, everything goes well with the purchased trampoline, which I can only confirm in a few months. Otherwise, nothing to report regarding the delivery... Bravo and see you soon, Benoit.
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Louis P.
Rating: 5 out of 5
following a purchase from 01/02/2012
I gave the maximum rating because I particularly appreciated the quality of the after-sales service on the defective products received (defect on the trampoline mat that you changed for us within a few days)
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Jean-christophe L.
Rating: 4 out of 5
following a purchase from 01/02/2012
Material of very good quality, very good finish, very easy to install, delivery time and logistics follow-up excellent. One negative point: the quality of the packaging for transport!! Very average cardboard and broken lost pallet.
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Sabine T.
Rating: 5 out of 5
following a purchase from 14/03/2012
the manual could be improved otherwise trampoline delivered in 4 days (including weekend) very good quality materials
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Corinne G.
Rating: 5 out of 5
following a purchase from 22/02/2012
I ordered a new cover for my trampoline and it was delivered in less than 48 hours after my order! I was surprised by such speed! The cover was easy to install on my trampoline and I am very satisfied with its quality!
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André G.
Rating: 4 out of 5
following a purchase from 01/02/2012
Customer support answered my questions correctly
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Arnaud G.
Rating: 2 out of 5
following a purchase from 18/01/2012
Lack of seriousness from the carrier. No call before delivery despite an imperative request... Otherwise, great product. What a shame...
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Response from France Trampoline
Sir, we receive your feedback with understanding and we apologize for this delivery issue. Our carrier must systematically call to make an appointment to establish a delivery time. It is clear that the driver in charge of your delivery did not keep his commitments and we are sorry for that. In constant contact with our carrier, we do our best to avoid such inconvenience. Please believe that this has been reported directly to our carrier. We thank you for your understanding. The France Trampoline Team.
L
Lagnier D.
Rating: 5 out of 5
following a purchase from 27/02/2012
Everything is almost perfect. The site is clear. The responses by phone are also. Delivery ok. Just one remark for the improvement of the follow-up: indicate an indicative delay for out-of-stock products. Very serious seller.
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Gérard D.
Rating: 5 out of 5
following a purchase from 23/01/2012
The only regret is that France trampoline offers the ground fixing safety kit as an option while many trampolines end up on the roadside in strong winds. Mandatory safety that should be an inherent part of the trampoline pack.
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M
Marc B.
Rating: 5 out of 5
following a purchase from 08/01/2012
Easy order. You can call for additional information. Serious site.
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Joannick N.
Rating: 5 out of 5
following a purchase from 03/03/2012
Thank you for putting more precise photos on the purchase.
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Didier M.
Rating: 5 out of 5
following a purchase from 07/01/2012
nothing to report perfect, deadlines respected, meets my expectations, trampoline of very good quality.
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J-francois H.
Rating: 5 out of 5
following a purchase from 03/02/2012
nothing it's perfect clear and fast
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Nicolas T.
Rating: 4 out of 5
following a purchase from 06/01/2012
Good commercial service.
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Jean-noel M.
Rating: 5 out of 5
following a purchase from 20/01/2012
delivered on time. Hours of play and laughter for the whole family to recommend
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Aurélie V.
Rating: 4 out of 5
following a purchase from 16/03/2012
the delivery was indicated within 15 days and finally took place 30 days after the order so it's a shame for the customer because it's often for a gift so we end up with nothing. Otherwise, there is a very good telephone service, people respond quickly and are very pleasant.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 26/01/2012
Easy order and delivery without problems, quick assembly of the trampoline well explained. In short, France trampoline is a serious company that I highly recommend.
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Laetitia G.
Rating: 4 out of 5
following a purchase from 09/02/2012
very good service I am just sorry that the shipping costs for Corsica are so high
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Catherine F.
Rating: 4 out of 5
following a purchase from 25/01/2012
be careful with delays due to stock shortages
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Frederic L.
Rating: 4 out of 5
following a purchase from 18/01/2012
Very good quality product.
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Patrice D.
Rating: 4 out of 5
following a purchase from 15/02/2012
The choice is very wide.
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Benedicte D.
Rating: 5 out of 5
following a purchase from 04/01/2012
Fast delivery, trampoline easy to assemble (about 2 hours for two), for the net, plan for about the same time. The kids are thrilled! We've had it for only two days, so I can't say anything about the product's durability, but the trampoline seems to be of good quality. The green mat blends well into the garden.
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E
Elisabeth M.
Rating: 4 out of 5
following a purchase from 07/03/2012
Easy order, precise information and fast delivery...!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 11/01/2012
Don't change anything! Perfect.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 29/02/2012
easy to assemble trampoline and of very good quality, with fast delivery
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Yves D.
Rating: 5 out of 5
following a purchase from 08/02/2012
Perfect service in speed and quality.
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Nadia H.
Rating: 5 out of 5
following a purchase from 07/02/2012
I am very satisfied with my purchase on this site, the photo of the trampoline corresponds well to the product I received. And among all the models I saw, this one is by far the best!! Moreover, the customer service is very competent, the best!!
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Pierre-alain C.
Rating: 5 out of 5
following a purchase from 17/01/2012
Standard product compliant and of quality. Fast delivery service! Very good service.
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Sophie B.
Rating: 4 out of 5
following a purchase from 02/01/2012
super delivery speed
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Joelle C.
Rating: 5 out of 5
following a purchase from 23/01/2012
I bought the trampoline with a safety net and a protective cover, and it seems to me according to the explanations that I have to put this cover before the poles supporting the protective net which seems almost impossible for a woman to do. !!!!
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S
Sebastien M.
Rating: 4 out of 5
following a purchase from 23/01/2012
N/A
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Yves H.
Rating: 5 out of 5
following a purchase from 23/01/2012
The site is very clear I found my happiness in a few clicks. I ordered a safety net from you and I was pleasantly surprised by the speed of execution of my order. And last point, I am very happy with the quality of your material, I find it much more secure than the original net.
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Michel L.
Rating: 5 out of 5
following a purchase from 13/02/2012
Nothing since the order taking is relayed by a phone call and this reinforces the seriousness of the company
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Christiane T.
Rating: 4 out of 5
following a purchase from 20/02/2012
nothing to say
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