France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
A top customer service, very well advised, I was given time to think (no pressure), order placed on Tuesday, delivered on Friday at the agreed time, top quality, assembly nothing to say and my little grandchildren are more than delighted, honestly I recommend, and it’s really worth comparing, the details (springs etc.) with other brands, honestly I recommend 100/100.
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Jessy M.
Rating: 4 out of 5
following a purchase from 17/04/2023
Good
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Elena S.
Rating: 5 out of 5
following a purchase from 16/04/2023
Excellent service.
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Eloïse P.
Rating: 5 out of 5
following a purchase from 07/05/2023
Fast delivery. Compliant with my expectations. Assembly a bit delicate, but it’s done, with patience. You really need to be two to assemble it. Impeccable service. Thank you.
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Marine D.
Rating: 5 out of 5
following a purchase from 09/05/2023
Great, efficient, compliant, fast
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Cyrielle B.
Rating: 5 out of 5
following a purchase from 07/05/2023
Before validating my order, they made sure that the ordered tarp was the right size for my trampoline. Fast shipping, very good.
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Anaïs G.
Rating: 5 out of 5
following a purchase from 07/05/2023
Very satisfied with my order and the customer service who contacted me because they couldn't find me in their customer file to be sure I had taken the measurements of my trampoline after my order. And I thank them because thanks to them we were able to cancel the order I had just placed as I had not taken the measurements correctly and place a new order correctly.
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Charles D.
Rating: 5 out of 5
following a purchase from 07/05/2023
Very happy with the quality
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Jean Marc E.
Rating: 5 out of 5
following a purchase from 05/05/2023
Very good product
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Éric S.
Rating: 4 out of 5
following a purchase from 08/05/2023
Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.
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Jean-noël B.
Rating: 4 out of 5
following a purchase from 08/05/2023
Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.
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Mahé J.
Rating: 3 out of 5
following a purchase from 08/05/2023
Very abrupt braking.
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Response from France Trampoline
Hello, Thank you for your comment. Indeed, the braking can be a bit abrupt, please ensure that users hold firmly to the pulley handles during use and also make sure that the heads of all users are below the pulley by adjusting the rope and the seat. We remain at your disposal for any further information at [email protected] or at 05 56 36 04 62. Best regards, The France-Trampoline team.
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Fanny G.
Rating: 4 out of 5
following a purchase from 06/05/2023
The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.
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Cecile L.
Rating: 5 out of 5
following a purchase from 06/05/2023
The site is still very serious, ultra-fast and careful delivery, quality and sturdy products. We had to change some wear parts (safety net among other things) on our 4.60m octagonal trampoline after 8 years of intensive use and we found the parts without any difficulty. A real pleasure for parents and children who found a trampoline almost brand new! We are now set for many years!
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Cécilia M.
Rating: 5 out of 5
following a purchase from 06/05/2023
Very satisfied with the service, fast delivery, product compliant.
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Daniel R.
Rating: 5 out of 5
following a purchase from 06/05/2023
Satisfactory
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Nadège R.
Rating: 4 out of 5
following a purchase from 06/05/2023
Product corresponding to our expectations
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Herve R.
Rating: 5 out of 5
following a purchase from 05/05/2023
Nothing to complain about, always satisfied with your products.
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Eugenie V.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very good listening and quality of products at the rendezvous...
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Sylvain C.
Rating: 5 out of 5
following a purchase from 05/05/2023
Standard. Nothing to say.
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Jean Marie G.
Rating: 5 out of 5
following a purchase from 04/05/2023
Very good, fast delivery, compliant with what I expected. Thank you.
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Katia C.
Rating: 4 out of 5
following a purchase from 01/05/2023
Very good product. Just a problem with the finishing skirt not matching the poles for fixing.
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Valerie M.
Rating: 5 out of 5
following a purchase from 03/05/2023
Good phone listening that meets my expectations. Top delivery person. Ideal products. Thank you!
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Anthony F.
Rating: 5 out of 5
following a purchase from 04/05/2023
Delivery on time. Solid quality material.
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Gerda O.
Rating: 5 out of 5
following a purchase from 13/04/2023
Everything perfect.
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Richard P.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very efficient after-sales service, accommodating and quick. I highly recommend France Trampoline.
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Frederic M.
Rating: 5 out of 5
following a purchase from 03/05/2023
Order compliant.
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Laure D.
Rating: 4 out of 5
following a purchase from 29/04/2023
Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children
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Marie-christine A.
Rating: 5 out of 5
following a purchase from 03/05/2023
Pleasant and efficient phone contact. The delivery person was very friendly; he carried all the large packages himself into the garden.
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Patrick G.
Rating: 5 out of 5
following a purchase from 28/04/2023
Very serious service, counting on all your expectations.
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Chantal N.
Rating: 5 out of 5
following a purchase from 02/05/2023
Very good 😊
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Yann A.
Rating: 5 out of 5
following a purchase from 03/05/2023
Trampoline meets our requirements
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Jérôme W.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very good service. Nothing to say.
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Maite L.
Rating: 5 out of 5
following a purchase from 03/05/2023
No problem!
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Fabrice G.
Rating: 4 out of 5
following a purchase from 03/05/2023
Very nice welcome and advice
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Thomas T.
Rating: 5 out of 5
following a purchase from 05/05/2023
Quality products, a wonder for children
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Eric O.
Rating: 5 out of 5
following a purchase from 30/04/2023
Product received quickly, easy to assemble and meets my expectations
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David B.
Rating: 5 out of 5
following a purchase from 03/05/2023
Nothing to complain about. Order delivered quickly and as expected. The customer service is responsive.
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Amelie V.
Rating: 5 out of 5
following a purchase from 03/05/2023
Top trampoline, easy to assemble and of good quality, and the delivery was super fast, I highly recommend ++
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William H.
Rating: 5 out of 5
following a purchase from 02/05/2023
Excellent contact and product received on time, thank you
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