Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3, 4 and 5 stars

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Claude M.

Published on 19/06/2023 à 08h20 following a purchase from 24/05/2023

Error on my part when I placed the order. I was able to return the item and order another one. Shipping costs at my expense. Total process a bit long.

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Gelin C.

Published on 19/06/2023 à 08h10 following a purchase from 25/05/2023

Excellent customer relationship following a contact from the phone service for advice. Courteous and polite professionals, perfect

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Nathalie M.

Published on 18/06/2023 à 21h20 following a purchase from 22/05/2023

In some places, the blue and green paint is damaged. We are afraid that over time, it will rust. The instructions are not very clear on which side to put the washer (bolt side or nut side?)

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Sandra S.

Published on 18/06/2023 à 18h53 following a purchase from 27/05/2023

Fast and quality delivery. Very happy with my order

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Michel P.

Published on 18/06/2023 à 18h47 following a purchase from 28/05/2023

Perfect

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Mathieu H.

Published on 18/06/2023 à 09h27 following a purchase from 29/05/2023

Product topics! Top quality!

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Marie-Christine A.

Published on 17/06/2023 à 17h34 following a purchase from 24/05/2023

Record time

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Perrine D.

Published on 17/06/2023 à 13h20 following a purchase from 25/05/2023

Perfect, I am delighted

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Céline D.

Published on 16/06/2023 à 17h18 following a purchase from 25/05/2023

The products are of very good quality. We appreciate being able to easily order spare parts and accessories to repair and renovate our trampoline

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Martina G.

Published on 16/06/2023 à 14h19 following a purchase from 01/05/2023

Great products, super quality! We are very satisfied!

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Emilie F.

Published on 16/06/2023 à 13h11 following a purchase from 23/05/2023

Quality products, all parts of the trampolines are available to be replaced. Perfect.

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Oceane K.

Published on 15/06/2023 à 21h27 following a purchase from 19/05/2023

Very good phone exchange, quick and serious order. The material seems to be of quality. We will have to see how it holds up over time, the only downside is that one of the screws to fix it to the ground broke even though it was not fully inserted, for the others, everything went well.

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Arthur F.

Published on 15/06/2023 à 17h11 following a purchase from 24/05/2023

It is not emphasized enough that there are packs and items with only the trampoline. If I had known, I would have taken a pack... With your competitors, we don't have this problem.

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Amaury D.

Published on 15/06/2023 à 16h42 following a purchase from 27/04/2023

A bit long between the order and delivery but otherwise all good

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Géry L.

Published on 15/06/2023 à 12h16 following a purchase from 25/05/2023

Good quality material and quite easy to install.

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Barthélemy D.

Published on 15/06/2023 à 10h40 following a purchase from 23/05/2023

Very quick response after a question asked about a material purchased 2 years ago.

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Jean-François D.

Published on 15/06/2023 à 09h16 following a purchase from 21/05/2023

Product meets my expectations perfectly. Fast and careful delivery

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Martin T.

Published on 15/06/2023 à 08h57 following a purchase from 24/05/2023

Nothing to report

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Melanie L.

Published on 14/06/2023 à 21h22 following a purchase from 14/05/2023

Perfect. Thank you

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Frédéric G.

Published on 14/06/2023 à 20h22 following a purchase from 25/05/2023

Responsiveness

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Julien C.

Published on 14/06/2023 à 19h30 following a purchase from 24/05/2023

Very good quality of the product, solid and secure, which will last over time. Very satisfied with the purchase

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Victor C.

Published on 14/06/2023 à 16h14 following a purchase from 18/05/2023

Top notch! All the ordered parts fit perfectly thanks to the explanations on the website. Thank you

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Jocelyne G.

Published on 14/06/2023 à 14h18 following a purchase from 23/05/2023

From my order to delivery, everything was perfect. Congratulations on your professionalism and the speed of delivery. This is my third trampoline purchase and my children and I are satisfied, thank you very much again. Best regards. J.Guerin

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Bouaboura G.

Published on 14/06/2023 à 12h37 following a purchase from 23/05/2023

Very happy with my purchase

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Lea D.

Published on 14/06/2023 à 12h10 following a purchase from 24/05/2023

Fast shipping and quality product Thank you!

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Cyril P.

Published on 14/06/2023 à 11h18 following a purchase from 22/05/2023

A manual would have been useful especially to know if the net should be fixed in front or behind the posts. Otherwise quality = ok.

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Marc D.

Published on 14/06/2023 à 10h47 following a purchase from 20/05/2023

Very good, nothing to report

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Bruno D.

Published on 14/06/2023 à 08h19 following a purchase from 24/05/2023

Good phone reception

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Rachel G.

Published on 13/06/2023 à 20h11 following a purchase from 22/05/2023

Quality product, very fast delivery

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Sandrine O.

Published on 13/06/2023 à 16h12 following a purchase from 22/05/2023

I ordered a protective cushion with plastic attachments and straps provided, but the attachments break one after the other. I am disappointed with the quality of the product.

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Response from France Trampoline Published on 23/05/2023

Hello, We apologize for the inconvenience caused by the breakage of the protective cushion attachments. Unless we are mistaken, we have not received any email or call regarding your problem. Please do not hesitate to contact us, we could send you new attachments to resolve your issue. Best regards; The France-Trampoline team.

Geraldine S.

Published on 13/06/2023 à 15h55 following a purchase from 22/05/2023

Very welcoming site, easy to use.. complete description that allowed me to make a choice easily.. impeccable delivery, fast and within the announced deadlines.. all that remains is to assemble the trampoline and enjoy!

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Maryline B.

Published on 13/06/2023 à 14h35 following a purchase from 19/05/2023

Items that are always of good quality. Effective responses from the services following our questions. We highly recommend the products.

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Mary L.

Published on 13/06/2023 à 12h37 following a purchase from 19/05/2023

This is the second time I order spare parts following a trampoline purchase in 2014. I am very happy with the parts - the speed of delivery and the price.

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Claire C.

Published on 13/06/2023 à 11h41 following a purchase from 23/05/2023

Very well advised. Quality and price nothing to complain about. This is already the second one I ordered because it really corresponds to what I wanted for the two little girls.

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Isabelle R.

Published on 13/06/2023 à 11h40 following a purchase from 23/05/2023

Very fast

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Nelly M.

Published on 13/06/2023 à 11h38 following a purchase from 20/05/2023

Very good

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Ingrid Eric G.

Published on 13/06/2023 à 11h30 following a purchase from 24/05/2023

Ultra fast delivery!

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Carole F.

Published on 13/06/2023 à 09h30 following a purchase from 20/05/2023

Top quality material

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Michel Q.

Published on 13/06/2023 à 09h18 following a purchase from 24/05/2023

Clear and well-structured website, no nonsense; complete information on the characteristics of the materials. Very fast shipping, well packaged. The material seems to be of good quality: all that remains is to install and try it out... Thank you.

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David F.

Published on 12/06/2023 à 21h21 following a purchase from 22/05/2023

For spare parts for trampolines, the price is really too high, and the relative satisfaction mainly comes from the packaging. Too much plastic to throw away when it could be replaced by cardboard or paper and in a smaller volume... For the rest, the trampoline is great, an excellent investment for the children, and of very good quality.

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