Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3, 4 and 5 stars

Reset filters

Henri C.

Published on 05/06/2023 à 18h10 following a purchase from 15/05/2023

Good product, very responsive order, efficient carrier

Translated reviews

Katarina M.

Published on 05/06/2023 à 16h54 following a purchase from 14/05/2023

Received quickly, well explained for assembly, I recommend it 👍

Translated reviews

Chloé B.

Published on 05/06/2023 à 14h19 following a purchase from 11/05/2023

Very good service,

Translated reviews

Cécile M.

Published on 05/06/2023 à 13h30 following a purchase from 15/05/2023

No problem. Very fast delivery and well packaged.

Translated reviews

Sue-Helen G.

Published on 05/06/2023 à 10h17 following a purchase from 16/05/2023

Very good, easy to assemble

Translated reviews

Jean-Noël B.

Published on 05/06/2023 à 09h14 following a purchase from 15/05/2023

Very satisfied with my zip line. One issue: the sling on the starting tree was too short and I had to buy a longer one without getting the other one back.

Translated reviews

Catherine G.

Published on 05/06/2023 à 08h31 following a purchase from 26/04/2023

It went very well, I had to call you to avoid making a mistake, great, package received without too much waiting, great, my son installed it, we were 3, perfect! And my grandchildren are delighted to return to their trampoline! And everyone was happy! I have nothing but compliments to address to you, everything went super well! You are the best, bravo, keep it up, thank you very much ***

Translated reviews

Jind?Ich K.

Published on 04/06/2023 à 21h44 following a purchase from 21/04/2023

Everything top

Translated reviews

Salah S.

Published on 04/06/2023 à 15h49 following a purchase from 15/05/2023

Following my order, I made a mistake on the reference of my jumping mat. I contacted customer service who responded efficiently for a product return and sending the correct reference. Great team!

Translated reviews

Vanessa M.

Published on 04/06/2023 à 10h47 following a purchase from 11/05/2023

Quality product, fast delivery. I recommend it 👌

Translated reviews

Seynabou T.

Published on 04/06/2023 à 09h10 following a purchase from 15/05/2023

Satisfied with the product

Translated reviews

Baptiste C.

Published on 04/06/2023 à 08h24 following a purchase from 14/05/2023

The trampoline is a few years old, very good manufacturing and spare parts available!

Translated reviews

Jean-Michel V.

Published on 03/06/2023 à 21h48 following a purchase from 11/05/2023

Product meets my expectations, no issues.

Translated reviews

Hilke T.

Published on 03/06/2023 à 18h47 following a purchase from 24/04/2023

Top

Translated reviews

Johan B.

Published on 02/06/2023 à 18h59 following a purchase from 03/05/2023

Excellent consideration of my request and responsiveness.

Translated reviews

Paulino A.

Published on 02/06/2023 à 12h53 following a purchase from 10/05/2023

Very fast

Translated reviews

Caroline A.

Published on 01/06/2023 à 15h11 following a purchase from 08/05/2023

Quality product! Very satisfied with my purchase for a 13-year-old (training for freestyle scooter).

Translated reviews

Marie L.

Published on 01/06/2023 à 14h41 following a purchase from 08/05/2023

Perfect.

Translated reviews

Sebastien H.

Published on 01/06/2023 à 13h41 following a purchase from 10/05/2023

Order processed quickly and received within 3 days, a big thank you for your efficiency

Translated reviews

Christophe N.

Published on 31/05/2023 à 21h31 following a purchase from 10/05/2023

Delivered on time. Product compliant with my expectations. Everything is perfect and the children are very happy! I do not regret my purchase.

Translated reviews

Ingrid U.

Published on 31/05/2023 à 19h56 following a purchase from 09/05/2023

Very good

Translated reviews

Corpaura L.

Published on 31/05/2023 à 19h33 following a purchase from 06/05/2023

Great product

Translated reviews

Isabelle L.

Published on 31/05/2023 à 18h33 following a purchase from 04/05/2023

Perfect as before

Translated reviews

Adèle R.

Published on 31/05/2023 à 17h56 following a purchase from 07/05/2023

The package is delivered on an unsuitable pallet. The boxes stick out a lot and are therefore damaged upon receipt, fortunately nothing is at risk inside. As for the product, it seems to be of very good quality. However, the elastics used to hold the safety net are already broken after a fall... a bit disappointing at this price...

Translated reviews

Sylvain R.

Published on 31/05/2023 à 17h21 following a purchase from 06/05/2023

I am very satisfied to have been able to find replacement parts after a purchase of more than 10 years and so easily!

Translated reviews

Stéphane V.

Published on 31/05/2023 à 17h11 following a purchase from 09/05/2023

Good product. Relatively simple assembly.

Translated reviews

Thierry P.

Published on 31/05/2023 à 16h45 following a purchase from 27/04/2023

Very good for delivery and item compliant with the order

Translated reviews

María Jesús V.

Published on 31/05/2023 à 16h18 following a purchase from 10/05/2023

I am very satisfied with the service, in particular I really liked that they made sure that what I had ordered was exactly what I needed to avoid mistakes.

Translated reviews

Sylvie D.

Published on 31/05/2023 à 15h51 following a purchase from 09/05/2023

A top customer service, very well advised, I was given time to think (no pressure), order placed on Tuesday, delivered on Friday at the agreed time, top quality, assembly nothing to say and my little grandchildren are more than delighted, honestly I recommend, and it’s really worth comparing, the details (springs etc.) with other brands, honestly I recommend 100/100.

Translated reviews

Jessy M.

Published on 31/05/2023 à 12h38 following a purchase from 17/04/2023

Good

Translated reviews

Elena S.

Published on 31/05/2023 à 09h48 following a purchase from 16/04/2023

Excellent service.

Translated reviews

Eloïse P.

Published on 30/05/2023 à 21h59 following a purchase from 07/05/2023

Fast delivery. Compliant with my expectations. Assembly a bit delicate, but it’s done, with patience. You really need to be two to assemble it. Impeccable service. Thank you.

Translated reviews

Marine D.

Published on 30/05/2023 à 21h46 following a purchase from 09/05/2023

Great, efficient, compliant, fast

Translated reviews

Cyrielle B.

Published on 30/05/2023 à 21h35 following a purchase from 07/05/2023

Before validating my order, they made sure that the ordered tarp was the right size for my trampoline. Fast shipping, very good.

Translated reviews

Anaïs G.

Published on 30/05/2023 à 19h28 following a purchase from 07/05/2023

Very satisfied with my order and the customer service who contacted me because they couldn't find me in their customer file to be sure I had taken the measurements of my trampoline after my order. And I thank them because thanks to them we were able to cancel the order I had just placed as I had not taken the measurements correctly and place a new order correctly.

Translated reviews

Charles D.

Published on 30/05/2023 à 18h32 following a purchase from 07/05/2023

Very happy with the quality

Translated reviews

Jean Marc E.

Published on 30/05/2023 à 15h37 following a purchase from 05/05/2023

Very good product

Translated reviews

Éric S.

Published on 30/05/2023 à 14h57 following a purchase from 08/05/2023

Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.

Translated reviews

Jean-Noël B.

Published on 30/05/2023 à 12h39 following a purchase from 08/05/2023

Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.

Translated reviews

Mahé J.

Published on 29/05/2023 à 20h29 following a purchase from 08/05/2023

Very abrupt braking.

Translated reviews

Response from France Trampoline Published on 10/05/2023

Hello, Thank you for your comment. Indeed, the braking can be a bit abrupt, please ensure that users hold firmly to the pulley handles during use and also make sure that the heads of all users are below the pulley by adjusting the rope and the seat. We remain at your disposal for any further information at [email protected] or at 05 56 36 04 62. Best regards, The France-Trampoline team.