France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.
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Cecile L.
Rating: 5 out of 5
following a purchase from 06/05/2023
The site is still very serious, ultra-fast and careful delivery, quality and sturdy products. We had to change some wear parts (safety net among other things) on our 4.60m octagonal trampoline after 8 years of intensive use and we found the parts without any difficulty. A real pleasure for parents and children who found a trampoline almost brand new! We are now set for many years!
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Cécilia M.
Rating: 5 out of 5
following a purchase from 06/05/2023
Very satisfied with the service, fast delivery, product compliant.
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Daniel R.
Rating: 5 out of 5
following a purchase from 06/05/2023
Satisfactory
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Nadège R.
Rating: 4 out of 5
following a purchase from 06/05/2023
Product corresponding to our expectations
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Herve R.
Rating: 5 out of 5
following a purchase from 05/05/2023
Nothing to complain about, always satisfied with your products.
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Eugenie V.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very good listening and quality of products at the rendezvous...
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Sylvain C.
Rating: 5 out of 5
following a purchase from 05/05/2023
Standard. Nothing to say.
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Jean Marie G.
Rating: 5 out of 5
following a purchase from 04/05/2023
Very good, fast delivery, compliant with what I expected. Thank you.
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Katia C.
Rating: 4 out of 5
following a purchase from 01/05/2023
Very good product. Just a problem with the finishing skirt not matching the poles for fixing.
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Valerie M.
Rating: 5 out of 5
following a purchase from 03/05/2023
Good phone listening that meets my expectations. Top delivery person. Ideal products. Thank you!
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Anthony F.
Rating: 5 out of 5
following a purchase from 04/05/2023
Delivery on time. Solid quality material.
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Gerda O.
Rating: 5 out of 5
following a purchase from 13/04/2023
Everything perfect.
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Richard P.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very efficient after-sales service, accommodating and quick. I highly recommend France Trampoline.
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Frederic M.
Rating: 5 out of 5
following a purchase from 03/05/2023
Order compliant.
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Laure D.
Rating: 4 out of 5
following a purchase from 29/04/2023
Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children
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M
Marie-Christine A.
Rating: 5 out of 5
following a purchase from 03/05/2023
Pleasant and efficient phone contact. The delivery person was very friendly; he carried all the large packages himself into the garden.
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Patrick G.
Rating: 5 out of 5
following a purchase from 28/04/2023
Very serious service, counting on all your expectations.
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Chantal N.
Rating: 5 out of 5
following a purchase from 02/05/2023
Very good 😊
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Yann A.
Rating: 5 out of 5
following a purchase from 03/05/2023
Trampoline meets our requirements
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Jérôme W.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very good service. Nothing to say.
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Maite L.
Rating: 5 out of 5
following a purchase from 03/05/2023
No problem!
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Fabrice G.
Rating: 4 out of 5
following a purchase from 03/05/2023
Very nice welcome and advice
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Thomas T.
Rating: 5 out of 5
following a purchase from 05/05/2023
Quality products, a wonder for children
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Eric O.
Rating: 5 out of 5
following a purchase from 30/04/2023
Product received quickly, easy to assemble and meets my expectations
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David B.
Rating: 5 out of 5
following a purchase from 03/05/2023
Nothing to complain about. Order delivered quickly and as expected. The customer service is responsive.
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Amelie V.
Rating: 5 out of 5
following a purchase from 03/05/2023
Top trampoline, easy to assemble and of good quality, and the delivery was super fast, I highly recommend ++
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William H.
Rating: 5 out of 5
following a purchase from 02/05/2023
Excellent contact and product received on time, thank you
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Nathalie T.
Rating: 5 out of 5
following a purchase from 03/05/2023
Listening team and great responsiveness, well done for the customer service
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Fabio R.
Rating: 5 out of 5
following a purchase from 11/04/2023
Everything perfect as described.
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Guillaume Q.
Rating: 5 out of 5
following a purchase from 02/05/2023
Fast delivery
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Jean Paul G.
Rating: 5 out of 5
following a purchase from 02/05/2023
Excellent phone contact; fast delivery.
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Helene V.
Rating: 5 out of 5
following a purchase from 02/05/2023
Complies with delivery times, product identical to the product sheets seen on the site
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Eleonore T.
Rating: 5 out of 5
following a purchase from 02/05/2023
The trampoline is of very good quality. It is easy to assemble. The only downside is that the finishing strip is difficult to put on (poorly designed?).
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Gwénola M.
Rating: 4 out of 5
following a purchase from 30/04/2023
Very good quality of the trampoline but the assembly instructions are sometimes not precise enough and can lead to assembly errors that also require a lot of force sometimes
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Laëtitia B.
Rating: 5 out of 5
following a purchase from 03/05/2023
Despite some issues placing the order on the site due to a temporary bug, I just had to call customer service which was exceptionally efficient.
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Jocelyne D.
Rating: 4 out of 5
following a purchase from 28/04/2023
The person I spoke to on the phone provided the right information, very friendly
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Anne N.
Rating: 5 out of 5
following a purchase from 24/04/2023
Nothing to report
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Linda T.
Rating: 4 out of 5
following a purchase from 28/04/2023
The delivery date I requested was not respected.
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Arnaud R.
Rating: 5 out of 5
following a purchase from 20/04/2023
Fast, efficient, professional and French: Ps: user videos make the difference
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