France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Good quality trampoline (at least for now). Packaging and delivery service top-notch. The basic trampoline does not come with a ladder or ground anchoring system. You have to order it separately. Personally, I find the accessories a bit expensive, especially the ground anchoring kit. The instructions could use a few more details to avoid partial disassemblies. In terms of fun, the kids are enjoying it.
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Sébastien R.
Rating: 5 out of 5
following a purchase from 31/03/2023
Looking for spare parts for our trampoline, we found what we were looking for on France Trampoline. By the way, with Easter approaching fast, we ordered some games for the kids who have been having a lot of fun with them!
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Sandrine M.
Rating: 4 out of 5
following a purchase from 02/04/2023
Net for trampoline Ovalie 4.30m. Expensive for a protective net. In 3-4 years the price has gone from 99€ to 149€! That said, we are still satisfied with our trampoline.
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Benoit G.
Rating: 5 out of 5
following a purchase from 27/03/2023
Excellent
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Sonia L.
Rating: 5 out of 5
following a purchase from 02/04/2023
The quality of your services = very good. I recommend this site without worries.
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Laetitia L.
Rating: 5 out of 5
following a purchase from 03/04/2023
Perfect and fast. Except the box was damaged upon arrival.
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Romain S.
Rating: 5 out of 5
following a purchase from 02/04/2023
From order taking to receipt, nothing to complain about.
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Aurelie B.
Rating: 5 out of 5
following a purchase from 01/04/2023
Thank you for the good reception and condition of the replacement net, the last one had suffered a scissor cut from my last one, it was missing an entry behind its hut that it had made in the trampoline. Thank you to your teams, keep up the good work, always of good quality. This is the second trampoline I take from you, always of good quality.
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Deville D.
Rating: 5 out of 5
following a purchase from 02/04/2023
My 10-year-old daughter is very happy with the trampoline.
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Annie M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Very good product
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Virginie D.
Rating: 5 out of 5
following a purchase from 31/03/2023
Product conforms to the description.
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/04/2023
Product seems to be of good quality, hoping it doesn't wear out as quickly as the one I ordered a few years ago that didn't withstand UV.
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Fabienne V.
Rating: 4 out of 5
following a purchase from 02/04/2023
Very good
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Martin K.
Rating: 5 out of 5
following a purchase from 12/03/2023
Ordering a new jumping mat was completely hassle-free and the delivery from France was super fast. Our Octopulse is now almost like new again.
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Berthet J.
Rating: 4 out of 5
following a purchase from 02/04/2023
Fast delivery, a very small remark: 2 nuts of 10 were missing from the shipment.
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Gil B.
Rating: 4 out of 5
following a purchase from 02/04/2023
Speed of delivery. Package intact
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Luc W.
Rating: 5 out of 5
following a purchase from 31/03/2023
Very professional and responsive
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Thibaut D.
Rating: 5 out of 5
following a purchase from 25/03/2023
Perfect (purchase of a zip line) Moreover, I contacted support, great response!
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Nadine C.
Rating: 5 out of 5
following a purchase from 29/03/2023
Very professional, I ordered a tarp, they call you to make sure of the correct dimensions you chose. They know their stuff and advise you. Just a small issue with the delivery, it was supposed to be delivered to my home but ended up at a relay, so the delay was extended but nothing serious.
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Fabien M.
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect, nothing to complain about. Very good after-sales service. I recommend.
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Florence B.
Rating: 5 out of 5
following a purchase from 29/03/2023
Delivered quickly, well-packaged product
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Aurélie P.
Rating: 5 out of 5
following a purchase from 30/03/2023
Order delivered as agreed on the fixed date. The condition of the packages was perfect. Everything is very good.
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François F.
Rating: 5 out of 5
following a purchase from 28/03/2023
Deliveries are complicated in these strike times!
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Martin P.
Rating: 4 out of 5
following a purchase from 19/03/2023
Very good responsiveness from the team and good advice.
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Christine D.
Rating: 5 out of 5
following a purchase from 22/03/2023
Very happy with the service, delivered quickly!
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Prat I.
Rating: 5 out of 5
following a purchase from 29/03/2023
Very good service!
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Julie N.
Rating: 3 out of 5
following a purchase from 29/03/2023
Quality product received in an opened defective cardboard packaging
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Response from France Trampoline
Hello, Thank you for your order and your comment. We hope, despite the defective packaging, that the product was not damaged. Were you able to leave a comment on the delivery slip to report the damage? For your information, it is very important to leave a detailed comment on the delivery slip if you receive a package with defective packaging or a damaged product. If you encounter a problem with the delivered product, do not hesitate to contact us by email at [email protected] or by phone at 05 56 36 04 62. Best regards, France Trampoline
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Jean Pierre B.
Rating: 5 out of 5
following a purchase from 28/03/2023
Quality material delivered quickly
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Sébastien P.
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect in every way.
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Christian G.
Rating: 5 out of 5
following a purchase from 31/03/2023
Product conforms to my expectations, fast delivery
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Helene C.
Rating: 5 out of 5
following a purchase from 29/03/2023
Fast and efficient
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Eric G.
Rating: 5 out of 5
following a purchase from 21/03/2023
As always, fast shipping and quality products. A site I highly recommend.
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Catherine S.
Rating: 4 out of 5
following a purchase from 27/03/2023
Good quality trampoline, aesthetic but not possible to assemble with the provided tools.
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Patrick H.
Rating: 5 out of 5
following a purchase from 29/03/2023
Perfect as usual
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Marie-Noëlle L.
Rating: 4 out of 5
following a purchase from 29/03/2023
Very responsive following a product defect. Exchange done very quickly.
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Christine A.
Rating: 5 out of 5
following a purchase from 27/03/2023
Very happy with my purchase
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Francis D.
Rating: 5 out of 5
following a purchase from 28/03/2023
Very professional, fast delivery, quality products
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Stéphane O.
Rating: 4 out of 5
following a purchase from 29/03/2023
Everything went well
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Julia P.
Rating: 5 out of 5
following a purchase from 24/03/2023
Very satisfying, the guide to make your choice is very useful
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Vincent P.
Rating: 5 out of 5
following a purchase from 28/03/2023
Fast shipping, product conforms, and good order tracking (France Trampoline called me to report a computer issue with the delivery, with the concern of getting the package to the right place).
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