Customer reviews of France Trampoline

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Raphaël B.

Rating: 5 out of 5

Published on 23/03/2023 à 16h25 following a purchase from 01/03/2023

quality product and very fast delivery

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Adriana Z.

Rating: 5 out of 5

Published on 23/03/2023 à 12h30 following a purchase from 22/09/2022

I was very satisfied, you can rely on them

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Anne D.

Rating: 3 out of 5

Published on 22/03/2023 à 19h40 following a purchase from 23/02/2023

The order is easy, the delivery is fast and the carrier is reliable. One remark however on the product. We found it disappointing that the screw thread of some elements was so damaged that it was unusable! We had to buy screws again to finalize the assembly!

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Response from France Trampoline Published on 23/02/2023

Hello, We are sorry to hear that you encountered a problem with the screws of your climbing dome. Can you tell us which screws were damaged? Can you send us photos? As soon as we receive the photos we can address the problem encountered under the warranty, which is 1 year on our climbing domes. We remain at your disposal by email at [email protected] or by phone at 05.56.36.04.62 Best regards, The France Trampoline team

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Bernard P.

Rating: 5 out of 5

Published on 22/03/2023 à 16h53 following a purchase from 27/02/2023

effective fast

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Florence T.

Rating: 5 out of 5

Published on 22/03/2023 à 15h44 following a purchase from 28/02/2023

Perfect

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Anne P.

Rating: 4 out of 5

Published on 22/03/2023 à 10h12 following a purchase from 01/03/2023

I ordered a fiberglass hoop for my trampoline. I found it easily, and received it quickly. The model had changed, it did not have an elastic to hold the rods. This elastic is optional, but I asked the seller who responded quickly to confirm before installation. A small note clearly stating that there is no elastic and that they are not necessary for assembly would be really nice. Otherwise, nothing to complain about.

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Michel P.

Rating: 3 out of 5

Published on 21/03/2023 à 18h24 following a purchase from 27/02/2023

A bit disappointed

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Catherine L.

Rating: 5 out of 5

Published on 21/03/2023 à 15h31 following a purchase from 28/02/2023

Very satisfied, fast shipping, zip line conforms to the description, the children use it often

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Nathalie L.

Rating: 5 out of 5

Published on 21/03/2023 à 13h42 following a purchase from 27/02/2023

Top, product conforms and very good advice

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Eric L.

Rating: 5 out of 5

Published on 21/03/2023 à 11h23 following a purchase from 28/02/2023

good product and very good service

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Veronique B.

Rating: 5 out of 5

Published on 20/03/2023 à 20h49 following a purchase from 24/02/2023

All the children at my little girl's birthday party were eagerly waiting for the assembly (about 1.30h)

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Sylvie R.

Rating: 5 out of 5

Published on 20/03/2023 à 16h23 following a purchase from 26/02/2023

very good value for money, deadlines respected in short, all good

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Marie-dominique O.

Rating: 5 out of 5

Published on 20/03/2023 à 16h22 following a purchase from 22/02/2023

Very good, serious and quality. Delivery times respected. Material conforms to the description. I recommend this site.

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Anais V.

Rating: 5 out of 5

Published on 20/03/2023 à 15h27 following a purchase from 27/02/2023

The site is clear, good product

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Jacques B.

Rating: 5 out of 5

Published on 20/03/2023 à 12h29 following a purchase from 24/02/2023

Nothing to report. Fast, serious.

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Jean-matthieu B.

Rating: 5 out of 5

Published on 20/03/2023 à 12h25 following a purchase from 25/02/2023

Very good advice over the phone to choose the right product (spare parts for an old model)

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Patrice M.

Rating: 5 out of 5

Published on 20/03/2023 à 11h45 following a purchase from 27/02/2023

Effective and fast delivery. The material is of quality. I recommend

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Virginie M.

Rating: 5 out of 5

Published on 19/03/2023 à 22h32 following a purchase from 26/02/2023

Very good. Speed, product quality

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Anne-claire M.

Rating: 5 out of 5

Published on 19/03/2023 à 17h44 following a purchase from 26/02/2023

Good product. Timely delivery.

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Paolo B.

Rating: 5 out of 5

Published on 19/03/2023 à 16h54 following a purchase from 05/02/2023

The climbing dome is well made and the assembly instructions are clear. However, the paint is quite fragile and the screws are not stainless steel.

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Monique B.

Rating: 5 out of 5

Published on 19/03/2023 à 15h39 following a purchase from 24/02/2023

Very happy with my order Received quickly and seems to be of good quality Thank you very much

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Olivier F.

Rating: 5 out of 5

Published on 19/03/2023 à 14h48 following a purchase from 24/02/2023

Very professional! A call was made to ensure that the dimensions were correct. It turned out that the length of the springs ordered was not right and I was offered the same canvas with the appropriate springs!

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Carlos S.

Rating: 5 out of 5

Published on 19/03/2023 à 12h13 following a purchase from 26/02/2023

Fast order. Very good.

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Francois L.

Rating: 5 out of 5

Published on 19/03/2023 à 11h56 following a purchase from 24/02/2023

I recommend you 100%!

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Stephanie R.

Rating: 5 out of 5

Published on 18/03/2023 à 19h12 following a purchase from 21/02/2023

Perfect!

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Frederic R.

Rating: 3 out of 5

Published on 15/03/2023 à 21h40 following a purchase from 23/02/2023

I ordered fiberglass arcs for a trampoline with a diameter of 427 but those were not connected to each other, I just received all the components loose. It should be specified in the order that all these rods are not connected, as this is not what I expected. I need to find elastic thread myself to assemble them. Not cool.

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Patricia P.

Rating: 5 out of 5

Published on 15/03/2023 à 20h51 following a purchase from 21/02/2023

Everything perfect

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Marion W.

Rating: 4 out of 5

Published on 15/03/2023 à 16h19 following a purchase from 21/02/2023

The shipment was fast. We receive updates on the delivery which is nice for organizing. The package was received and delivered without any issues

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Thomas R.

Rating: 5 out of 5

Published on 15/03/2023 à 12h20 following a purchase from 21/02/2023

The delivery went well. The climbing dome was in a box on a small individual pallet, it was very well protected for transport. The elements of the dome are perfect, no paint chips or anything. The fixing system between the bars is very solid. The kids are happy :-)

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Damien B.

Rating: 5 out of 5

Published on 14/03/2023 à 19h11 following a purchase from 20/02/2023

Very good product. The construction is a bit delicate but allows for a solid final product. Online purchase, fast delivery.

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Giuseppe B.

Rating: 5 out of 5

Published on 14/03/2023 à 14h35 following a purchase from 22/02/2023

28m zip line of excellent quality with very clear assembly instructions. The assembly is technically easy but requires some physical strength. Adjusting the height requires several attempts to find the right descent speed and a smooth arrival on the braking spring, otherwise it's muscular! I am perfectly satisfied with this product that I recommend because it really brings joy to children and adults alike.

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Nathalie C.

Rating: 4 out of 5

Published on 14/03/2023 à 12h40 following a purchase from 19/02/2023

Very satisfied. Only the hooks for the net break one after the other. You sent me 3 replacements, but I still have others that have broken.

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Olivier D.

Rating: 5 out of 5

Published on 13/03/2023 à 22h36 following a purchase from 18/02/2023

High-quality products and perfect service. The company contacted me to verify that the requested dimensions were correct for the online ordered tarp. The products are followed over time, since the purchase of the trampoline was made with you 14 years ago; and no problem in 2023 to find and replace the worn elements over time! The tarp has lasted almost 14 years outdoors, in a very humid environment, the structure and springs are still strong. Only the safety net had to be replaced halfway through.

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Roger L.

Rating: 5 out of 5

Published on 13/03/2023 à 18h36 following a purchase from 20/02/2023

The tarp is perfectly adapted to my trampoline, fast delivery, correct packaging.

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Clara A.

Rating: 5 out of 5

Published on 13/03/2023 à 18h30 following a purchase from 18/02/2023

I am delighted with our trampoline purchase, easy to assemble, very good quality, I recommend. Fast delivery, serious communication by email, I am satisfied

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Emma E.

Rating: 5 out of 5

Published on 13/03/2023 à 15h38 following a purchase from 18/02/2023

Everything is fine

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Clemence Y.

Rating: 5 out of 5

Published on 12/03/2023 à 12h24 following a purchase from 17/02/2023

Top customer service, quick response on the phone, sending the part to be changed immediately without having to justify with an invoice... just top!

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Aurelie G.

Rating: 5 out of 5

Published on 11/03/2023 à 19h21 following a purchase from 15/02/2023

Ideal transaction

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Marcel D.

Rating: 5 out of 5

Published on 10/03/2023 à 20h33 following a purchase from 14/02/2023

Easy assembly for two, good quality material. My son loves it!

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Uwe W.

Rating: 5 out of 5

Published on 09/03/2023 à 21h21 following a purchase from 16/02/2023

We have bought a rope slide for the second time. The quality is very good, the price/performance ratio as well. Delivery required only a few days. This business partner is highly recommended.

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