Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3, 4 and 5 stars

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Marie-Dominique O.

Published on 20/03/2023 à 16h22 following a purchase from 22/02/2023

Very good, serious and quality. Delivery times respected. Material conforms to the description. I recommend this site.

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Anais V.

Published on 20/03/2023 à 15h27 following a purchase from 27/02/2023

The site is clear, good product

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Jacques B.

Published on 20/03/2023 à 12h29 following a purchase from 24/02/2023

Nothing to report. Fast, serious.

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Jean-Matthieu B.

Published on 20/03/2023 à 12h25 following a purchase from 25/02/2023

Very good advice over the phone to choose the right product (spare parts for an old model)

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Patrice M.

Published on 20/03/2023 à 11h45 following a purchase from 27/02/2023

Effective and fast delivery. The material is of quality. I recommend

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Virginie M.

Published on 19/03/2023 à 22h32 following a purchase from 26/02/2023

Very good. Speed, product quality

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Anne-Claire M.

Published on 19/03/2023 à 17h44 following a purchase from 26/02/2023

Good product. Timely delivery.

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Paolo B.

Published on 19/03/2023 à 16h54 following a purchase from 05/02/2023

The climbing dome is well made and the assembly instructions are clear. However, the paint is quite fragile and the screws are not stainless steel.

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Monique B.

Published on 19/03/2023 à 15h39 following a purchase from 24/02/2023

Very happy with my order Received quickly and seems to be of good quality Thank you very much

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Olivier F.

Published on 19/03/2023 à 14h48 following a purchase from 24/02/2023

Very professional! A call was made to ensure that the dimensions were correct. It turned out that the length of the springs ordered was not right and I was offered the same canvas with the appropriate springs!

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Carlos S.

Published on 19/03/2023 à 12h13 following a purchase from 26/02/2023

Fast order. Very good.

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Francois L.

Published on 19/03/2023 à 11h56 following a purchase from 24/02/2023

I recommend you 100%!

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Stephanie R.

Published on 18/03/2023 à 19h12 following a purchase from 21/02/2023

Perfect!

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Frederic R.

Published on 15/03/2023 à 21h40 following a purchase from 23/02/2023

I ordered fiberglass arcs for a trampoline with a diameter of 427 but those were not connected to each other, I just received all the components loose. It should be specified in the order that all these rods are not connected, as this is not what I expected. I need to find elastic thread myself to assemble them. Not cool.

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Patricia P.

Published on 15/03/2023 à 20h51 following a purchase from 21/02/2023

Everything perfect

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Marion W.

Published on 15/03/2023 à 16h19 following a purchase from 21/02/2023

The shipment was fast. We receive updates on the delivery which is nice for organizing. The package was received and delivered without any issues

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Thomas R.

Published on 15/03/2023 à 12h20 following a purchase from 21/02/2023

The delivery went well. The climbing dome was in a box on a small individual pallet, it was very well protected for transport. The elements of the dome are perfect, no paint chips or anything. The fixing system between the bars is very solid. The kids are happy :-)

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Damien B.

Published on 14/03/2023 à 19h11 following a purchase from 20/02/2023

Very good product. The construction is a bit delicate but allows for a solid final product. Online purchase, fast delivery.

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Giuseppe B.

Published on 14/03/2023 à 14h35 following a purchase from 22/02/2023

28m zip line of excellent quality with very clear assembly instructions. The assembly is technically easy but requires some physical strength. Adjusting the height requires several attempts to find the right descent speed and a smooth arrival on the braking spring, otherwise it's muscular! I am perfectly satisfied with this product that I recommend because it really brings joy to children and adults alike.

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Nathalie C.

Published on 14/03/2023 à 12h40 following a purchase from 19/02/2023

Very satisfied. Only the hooks for the net break one after the other. You sent me 3 replacements, but I still have others that have broken.

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Olivier D.

Published on 13/03/2023 à 22h36 following a purchase from 18/02/2023

High-quality products and perfect service. The company contacted me to verify that the requested dimensions were correct for the online ordered tarp. The products are followed over time, since the purchase of the trampoline was made with you 14 years ago; and no problem in 2023 to find and replace the worn elements over time! The tarp has lasted almost 14 years outdoors, in a very humid environment, the structure and springs are still strong. Only the safety net had to be replaced halfway through.

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Roger L.

Published on 13/03/2023 à 18h36 following a purchase from 20/02/2023

The tarp is perfectly adapted to my trampoline, fast delivery, correct packaging.

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Clara A.

Published on 13/03/2023 à 18h30 following a purchase from 18/02/2023

I am delighted with our trampoline purchase, easy to assemble, very good quality, I recommend. Fast delivery, serious communication by email, I am satisfied

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Emma E.

Published on 13/03/2023 à 15h38 following a purchase from 18/02/2023

Everything is fine

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Clemence Y.

Published on 12/03/2023 à 12h24 following a purchase from 17/02/2023

Top customer service, quick response on the phone, sending the part to be changed immediately without having to justify with an invoice... just top!

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Aurelie G.

Published on 11/03/2023 à 19h21 following a purchase from 15/02/2023

Ideal transaction

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Marcel D.

Published on 10/03/2023 à 20h33 following a purchase from 14/02/2023

Easy assembly for two, good quality material. My son loves it!

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Uwe W.

Published on 09/03/2023 à 21h21 following a purchase from 16/02/2023

We have bought a rope slide for the second time. The quality is very good, the price/performance ratio as well. Delivery required only a few days. This business partner is highly recommended.

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Youssef B.

Published on 09/03/2023 à 13h10 following a purchase from 16/02/2023

Perfect quality and delivery 👌🏼👌🏼👌🏼

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Yann R.

Published on 09/03/2023 à 09h31 following a purchase from 16/02/2023

Fast delivery and well-protected product

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Pierre-Yves D.

Published on 08/03/2023 à 18h28 following a purchase from 13/02/2023

Solid product and inspires confidence. First uses are completely satisfactory

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Victor V.

Published on 08/03/2023 à 17h17 following a purchase from 14/02/2023

Great customer service, they quickly find our order even if it dates back several years and provide us with the reference of the item to repurchase. Ultra-fast delivery.

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Christine M.

Published on 08/03/2023 à 11h51 following a purchase from 03/02/2023

Fast delivery with very well packaged product. But the instructions could be more explicit (the diagrams are small and not very understandable; in short, assembly is long and tedious contrary to some published reviews

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Nathalie L.

Published on 07/03/2023 à 17h46 following a purchase from 13/02/2023

Perfect delivery and on time

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Arlette S.

Published on 06/03/2023 à 21h45 following a purchase from 12/02/2023

Nothing to report, everything went well from delivery to assembly

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Claudine G.

Published on 06/03/2023 à 19h44 following a purchase from 13/02/2023

We are very satisfied. Good advice, fast delivery

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Annabelle C.

Published on 05/03/2023 à 21h29 following a purchase from 11/02/2023

Good product, fast delivery.

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Guy B.

Published on 05/03/2023 à 11h15 following a purchase from 10/02/2023

Very satisfied, serious and efficient, thank you

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Rémy B.

Published on 04/03/2023 à 15h51 following a purchase from 07/02/2023

Everything was perfect, the products seem to be of quality

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Xavier A.

Published on 04/03/2023 à 14h46 following a purchase from 08/02/2023

We are delighted with France Trampoline products and their services because there is always someone to answer questions.

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