France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The trampoline is of good quality but very difficult to assemble, very hard to push the tubes. Explanation and image not very clear. We really struggled even though we are used to assembling things. Moreover, I am disappointed, I waited for Black Friday to get 15% and order the trampoline to have it for Christmas. Later in December it was at 30%, that's a difference of 200 euros after all.
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Response from France Trampoline
Hello, We are sorry to hear that you encountered difficulties assembling your trampoline. To help you with the assembly of our trampolines, we provide an installation video in each product sheet: https://youtu.be/Kyb4xlcMxMU Indeed the Apollo Sport 500 trampoline is very large and we recommend having at least two people for assembly. We are also available by phone at 05 56 36 04 62 or by email [email protected] for any questions regarding assembly. The entire France Trampoline team wishes you a very happy 2023! Best regards,
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Olivier A.
Rating: 5 out of 5
following a purchase from 05/12/2022
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Patrice H.
Rating: 5 out of 5
following a purchase from 05/12/2022
Quick and clear response on the phone regarding the use of the gift voucher. Smooth and hassle-free online order afterwards. Fast shipping and precise tracking. Keep it up, well done.
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Sebastien S.
Rating: 5 out of 5
following a purchase from 24/11/2022
Perfect
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Emilie P.
Rating: 5 out of 5
following a purchase from 04/12/2022
Nothing to report regarding the order.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 02/12/2022
good a small problem at delivery quickly resolved.
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Lydie H.
Rating: 4 out of 5
following a purchase from 02/12/2022
The spare trampoline parts are difficult to identify with just measurements. I had to call the sales service, who really helped me in my choice thanks to the time she spent looking for my original model and the correspondences
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Jenifer S.
Rating: 5 out of 5
following a purchase from 30/11/2022
The purchase went very quickly and easily, I spoke on the phone with a charming lady who was very helpful. Delivery in less than a week. The trampoline is just incredible, oval 490, super quality, assembly quite easy, count on half a day. 100% satisfied
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Nicolas L.
Rating: 5 out of 5
following a purchase from 28/11/2022
Easy order and product matching my expectations
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Caroline P.
Rating: 5 out of 5
following a purchase from 30/11/2022
Quick responses from customer service to the questions asked. Very fast delivery. Easy trampoline installation, count on half a day. Result: very stable, robust trampoline, used daily for a week. Anchoring kit a bit light, but given the weight, the trampoline is unlikely to move. For us, ladder essential. Overall, quality and safety after X comparisons of market products.
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Gerard I.
Rating: 5 out of 5
following a purchase from 24/11/2022
the assembly documentation could be more explicit
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Pierre G.
Rating: 4 out of 5
following a purchase from 01/12/2022
Delivery on time without any problem. Zip line not installed yet so too early to judge the product.
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Paola M.
Rating: 5 out of 5
following a purchase from 09/11/2022
The product is exceptional in every way. Fast and precise delivery. Assembly requires patience and should be done by two people. It took two hours, but the result is truly superb. The grandchildren use it every day, having fun in maximum safety. I will definitely recommend it to all my acquaintances.
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Sarah M.
Rating: 5 out of 5
following a purchase from 29/11/2022
Very happy with all the services, delivery, assembly, nothing to complain about, we just have to enjoy it
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Jean Bernard B.
Rating: 4 out of 5
following a purchase from 22/11/2022
Ok azertyuuiii
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Corine C.
Rating: 5 out of 5
following a purchase from 29/11/2022
Perfect and fast
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Malou E.
Rating: 4 out of 5
following a purchase from 29/11/2022
Good
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Franck R.
Rating: 5 out of 5
following a purchase from 28/11/2022
Clear, fast, precise
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Léo B.
Rating: 5 out of 5
following a purchase from 25/11/2022
I don't know yet if the product will be of good quality. It's a Christmas gift!!!
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Philippe D.
Rating: 5 out of 5
following a purchase from 21/09/2022
Good product and great spirit of service.
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Michel B.
Rating: 4 out of 5
following a purchase from 26/11/2022
good
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Sandrine M.
Rating: 4 out of 5
following a purchase from 26/11/2022
fast delivery. the canvas is thick and the elastic that surrounds the canvas allows for easy attachment. the hooks to fix all around the trampoline give us the assurance of good stability of the canvas in case of bad weather. this is the 2ND time I buy this canvas from FRANCE TRAMPOLINE. Last year I tested another seller, certainly cheaper, but the quality was not there;
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Martine R.
Rating: 5 out of 5
following a purchase from 26/11/2022
ok speed ease
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Agnes G.
Rating: 5 out of 5
following a purchase from 25/11/2022
Easy, fast, professional
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Patrick T.
Rating: 4 out of 5
following a purchase from 28/11/2022
Good material
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Magali M.
Rating: 5 out of 5
following a purchase from 21/11/2022
fast and in perfect condition
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Simon M.
Rating: 5 out of 5
following a purchase from 24/11/2022
top-notch fast and quality products available!
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Jean-paul L.
Rating: 5 out of 5
following a purchase from 18/11/2022
After asking a few questions to the company about one of the products, I was able to order on the site which is very well done. The package arrived very quickly after the order, moreover in good condition, friendly delivery person.
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Eric C.
Rating: 4 out of 5
following a purchase from 22/11/2022
Good product and accurate description
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Gerard B.
Rating: 4 out of 5
following a purchase from 21/11/2022
Delivery on time but not very cooperative for the transport of the heavy package
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Céline C.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very good! relatively easy and efficient!
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Ghislaine C.
Rating: 5 out of 5
following a purchase from 05/09/2022
I rarely leave reviews. But this time, I was blown away by the service provided. My order arrived incomplete. France Trampoline did everything to send the missing item. Great follow-up. Thank you
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Jean-louis T.
Rating: 5 out of 5
following a purchase from 21/11/2022
Perfect, friendly
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Magali H.
Rating: 5 out of 5
following a purchase from 01/11/2022
Very good
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Maria B.
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast and compliant
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Sandrine B.
Rating: 5 out of 5
following a purchase from 03/10/2022
A top product! And the person on the phone managing two deliveries was super friendly!! Nothing to say!!! Safety guarantee and fun for the kids!
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Massimo C.
Rating: 5 out of 5
following a purchase from 28/10/2022
I particularly appreciated the notification and the request for confirmation of the order sent for the replacement carpet, as the number of connection hooks to the structure was lower than the number of hooks of the trampoline in my possession. Based on the exchange of information via email that reassured me that based on their experience with similar cases the item could "fit", I confirmed the order. Given the season, I have not yet proceeded to install it, so I do not yet have the "proven proof".
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Caroline R.
Rating: 3 out of 5
following a purchase from 21/11/2022
Too early because it's a Christmas gift. But otherwise, the order arrived quickly after placing it online.
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Response from France Trampoline
Hello, Indeed, we do not put orders and their shipments on hold. You benefited from a pricing offer for Black Friday at the end of November. We must forward it to the carrier quickly afterwards. The carriers try their best to deliver to you as quickly as possible once the package is in their hands. The package is not very large, so you will be able to hide it during these few weeks before Christmas without much difficulty. Best regards, France Trampoline.
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Gisèle P.
Rating: 5 out of 5
following a purchase from 19/11/2022
Very good
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Marie-hélène M.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very solid practical
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