Customer reviews of France Trampoline

L

Lucienne P.

Rating: 5 out of 5

Published on 16/09/2022 à 14h44 following a purchase from 23/08/2022

An impeccable service

Translated reviews

G

Gaby M.

Rating: 5 out of 5

Published on 16/09/2022 à 08h45 following a purchase from 25/08/2022

excellent

Translated reviews

D

Didier Q.

Rating: 5 out of 5

Published on 15/09/2022 à 14h59 following a purchase from 20/05/2022

Excellent welcome and response to the question asked. Fast and efficient.

Translated reviews

M

Marie-laure P.

Rating: 5 out of 5

Published on 15/09/2022 à 08h20 following a purchase from 25/08/2022

A top-notch customer service that reacted quickly to resolve my issue. Very professional.

Translated reviews

Y

Yves-henri H.

Rating: 5 out of 5

Published on 14/09/2022 à 20h20 following a purchase from 17/08/2022

Super quality. Nothing to complain about. Thank you

Translated reviews

D

Denis V.

Rating: 3 out of 5

Published on 14/09/2022 à 18h44 following a purchase from 23/08/2022

Everything is well arranged, and it can be when you see the shipping cost which is almost equivalent to the product that must weigh around 100g. You should consider a solution more adapted to your clientele. Best regards ***

Translated reviews

Response from France Trampoline Published on 25/08/2022

Hello, We have taken your comments regarding the shipping costs of your shipment into account. Indeed, we very rarely have requests for shipments by Chronopost for batches of carabiners or other small spare parts, therefore the transport offer by Chronopost is not suitable for small shipments. We will study the possibility of offering a more suitable offer for requests for express shipment of light products. For your future requests, do not hesitate to contact our customer service directly, available by email or by phone (05 56 36 04 62) from Monday to Friday from 9:00 am to 12:15 pm and then from 1:45 pm to 5:30 pm.

E

Emilie B.

Rating: 5 out of 5

Published on 14/09/2022 à 18h24 following a purchase from 23/08/2022

Delivery and order top-notch, no issues, we are all very happy with the climbing dome. Easy to assemble.

Translated reviews

P

Philippe L.

Rating: 5 out of 5

Published on 14/09/2022 à 12h54 following a purchase from 02/08/2022

SERIOUS AND GOOD AFTER-SALES SERVICE

Translated reviews

J

Judi C.

Rating: 5 out of 5

Published on 14/09/2022 à 11h12 following a purchase from 23/08/2022

Excellent advice and service.

Translated reviews

H

Herve M.

Rating: 5 out of 5

Published on 13/09/2022 à 20h47 following a purchase from 08/08/2022

Excellent

Translated reviews

I

Isabelle M.

Rating: 5 out of 5

Published on 13/09/2022 à 20h35 following a purchase from 15/08/2022

Impeccable

Translated reviews

B

Betty D.

Rating: 5 out of 5

Published on 13/09/2022 à 19h42 following a purchase from 06/08/2022

Received on time, pleasant carrier

Translated reviews

R

Richard Et Francoise P.

Rating: 4 out of 5

Published on 13/09/2022 à 19h42 following a purchase from 13/08/2022

I do not give 5 stars because the protection mat for the springs is of very very inferior quality to the original (material, thickness ...) For the rest, it's very good

Translated reviews

D

Denis C.

Rating: 5 out of 5

Published on 13/09/2022 à 19h21 following a purchase from 09/08/2022

The trampoline I ordered matched exactly what I was looking for.

Translated reviews

S

Stéphanie C.

Rating: 5 out of 5

Published on 13/09/2022 à 18h38 following a purchase from 10/08/2022

Top quality product. Fast and compliant delivery

Translated reviews

M

Muriel F.

Rating: 5 out of 5

Published on 13/09/2022 à 18h20 following a purchase from 02/08/2022

Very good product, delivered very quickly

Translated reviews

D

Danièle S.

Rating: 5 out of 5

Published on 13/09/2022 à 17h53 following a purchase from 29/07/2022

Exemplary speed needs

Translated reviews

B

Belen G.

Rating: 5 out of 5

Published on 13/09/2022 à 16h28 following a purchase from 08/08/2022

We placed an order for one piece and they sent it in a short time. I am satisfied and I would recommend them.

Translated reviews

V

Virgil L.

Rating: 5 out of 5

Published on 13/09/2022 à 16h21 following a purchase from 17/08/2022

Great communication and fast shipping Perfect

Translated reviews

D

Delphine E.

Rating: 5 out of 5

Published on 13/09/2022 à 13h25 following a purchase from 19/08/2022

Good product, good delivery.

Translated reviews

G

Gislain P.

Rating: 4 out of 5

Published on 13/09/2022 à 11h18 following a purchase from 21/08/2022

Maybe it lacks protections for the trees and a second cable 'not optional' otherwise fast delivery and compliant product

Translated reviews

S

Stephane D.

Rating: 5 out of 5

Published on 13/09/2022 à 10h46 following a purchase from 10/08/2022

Perfect. Quality trampoline

Translated reviews

C

Claude S.

Rating: 4 out of 5

Published on 13/09/2022 à 09h35 following a purchase from 16/08/2022

Experienced seller, to recommend

Translated reviews

D

David V.

Rating: 4 out of 5

Published on 12/09/2022 à 21h38 following a purchase from 12/08/2022

***

Translated reviews

V

Vincent P.

Rating: 5 out of 5

Published on 12/09/2022 à 21h35 following a purchase from 20/08/2022

Trampoline Jump'up 430 received very quickly, complementary and in good condition. Product perfectly meets my expectations in terms of sturdiness, bounce, and ease of assembly. My children are happy.

Translated reviews

S

Solange A.

Rating: 4 out of 5

Published on 12/09/2022 à 20h58 following a purchase from 20/08/2022

The material seems to be of good quality, we will see in use and against the weather since the trampoline is installed in the garden. We assembled it with two people. A bit of difficulty with the installation of the springs, hence the need to read the instructions carefully.

Translated reviews

C

Cyril C.

Rating: 5 out of 5

Published on 12/09/2022 à 20h52 following a purchase from 08/08/2022

Quality product easy to assemble Nothing to say

Translated reviews

A

Alain P.

Rating: 5 out of 5

Published on 12/09/2022 à 20h33 following a purchase from 15/08/2022

Satisfied customer.

Translated reviews

S

Sébastien M.

Rating: 5 out of 5

Published on 12/09/2022 à 19h58 following a purchase from 19/08/2022

The delivery person was very professional. Easy assembly.

Translated reviews

S

Sabine D.

Rating: 4 out of 5

Published on 12/09/2022 à 19h41 following a purchase from 03/08/2022

Good product and fast shipping

Translated reviews

E

Emmanuelle M.

Rating: 5 out of 5

Published on 12/09/2022 à 19h37 following a purchase from 12/08/2022

Very good

Translated reviews

A

Anne Marie S.

Rating: 5 out of 5

Published on 12/09/2022 à 19h33 following a purchase from 17/08/2022

Following a delivery delay, the ordered trampoline net was left in a barn. When I found it, it was too small. You exchanged it for me, a nice commercial gesture. I sent back the too small one. Thank you for this commercial conduct. Ams

Translated reviews

A

Alain L.

Rating: 5 out of 5

Published on 12/09/2022 à 19h32 following a purchase from 16/08/2022

Very fast, corresponds to what I was looking for to repair a Kanguy trampoline, the only small detail is that the fiber rods do not match the diameter of the trampoline as they are too short by 40 cm. I suppose there is a difference in circumference between Kanguy and France Trampoline despite having the same diameter. This did not prevent me from remedying it, so my grandchildren can continue to use it.

Translated reviews

S

Sylvie S.

Rating: 5 out of 5

Published on 12/09/2022 à 18h11 following a purchase from 16/08/2022

Very reliable. Deadline respected. Conforms to what is announced.

Translated reviews

J

Jocelyne T.

Rating: 4 out of 5

Published on 12/09/2022 à 17h46 following a purchase from 03/08/2022

Fast delivery. However, I don't think the seams of the basketball net will last over time.

Translated reviews

J

Julie D.

Rating: 5 out of 5

Published on 12/09/2022 à 17h45 following a purchase from 10/08/2022

Nothing to report

Translated reviews

A

Alain T.

Rating: 4 out of 5

Published on 12/09/2022 à 17h37 following a purchase from 19/08/2022

The product seems to be of quality. Not installed yet

Translated reviews

M

Manon P.

Rating: 5 out of 5

Published on 12/09/2022 à 17h32 following a purchase from 09/08/2022

Super fast and careful shipping and reception. Quality product. The children are delighted. Just a downside: the document is sometimes poorly explained on the steps, we watch the video and it shows us in a different way. So we don't know which one to choose.

Translated reviews

M

Martin F.

Rating: 5 out of 5

Published on 12/09/2022 à 17h19 following a purchase from 10/08/2022

Effective and fast

Translated reviews

M

Myriam M.

Rating: 5 out of 5

Published on 12/09/2022 à 17h19 following a purchase from 20/08/2022

I had bought a 3.60m dome and one of the bars had a design flaw. I took a photo and sent it to customer service. They were prompt to respond and very kind. They sent me a new bar to replace the defective one. Thank you sincerely for your seriousness and to France Trampoline which I highly recommend. Best regards

Translated reviews