France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Perfect, very good responsiveness, I had a small dispute with the product, everything was resolved in no time, very good listening and quite professional. A big thank you.
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Stephanie M.
Rating: 5 out of 5
following a purchase from 06/08/2022
I recommend, item delivered quickly, identical to expectations. Best regards.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 27/08/2022
Very good quality trampoline, meets my expectations.
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Chantal D.
Rating: 5 out of 5
following a purchase from 06/08/2022
Everything is perfect and fast delivery.
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Bernard V.
Rating: 4 out of 5
following a purchase from 04/09/2022
Nothing to report
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Dominique S.
Rating: 5 out of 5
following a purchase from 05/09/2022
Very good
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Mélanie T.
Rating: 5 out of 5
following a purchase from 04/09/2022
Perfect. Complies with the description.
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Alain D.
Rating: 5 out of 5
following a purchase from 29/08/2022
Excellent interlocutor, salespeople always ready to help, Good products very "professional".. I recommend without hesitation
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Sabrina A.
Rating: 4 out of 5
following a purchase from 04/09/2022
EASY ORDER - FAST DELIVERY
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Jérôme K.
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast and efficient service, responsive customer service, team with excellent commercial sense.
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Sébastien S.
Rating: 5 out of 5
following a purchase from 27/08/2022
Site offering good quality products. Fast delivery
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Francq M.
Rating: 5 out of 5
following a purchase from 02/09/2022
Very good quality zip line and easy to install.
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Yves B.
Rating: 5 out of 5
following a purchase from 02/09/2022
Zip line installed 10 days ago. Material seems to be of very good quality at first glance. Fast delivery. Nice price. The little kids (5 and 8 years old) are having a blast.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 01/09/2022
Complete package. Well-designed instructions. Material is perfect.
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David B.
Rating: 5 out of 5
following a purchase from 31/08/2022
2nd trampoline and still very satisfied with the quality, some improvements have been made to the current model.
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Richard P.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good trampoline, seems solid. We'll see how the material ages with use. Fast delivery.
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Christophe M.
Rating: 5 out of 5
following a purchase from 29/08/2022
Very satisfied with the order placed with France Trampoline, as well as the advice requested directly by phone.
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Fred C.
Rating: 5 out of 5
following a purchase from 05/08/2022
Very professional.👍
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J F.
Rating: 4 out of 5
following a purchase from 09/08/2022
Everything went smoothly
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Yves D.
Rating: 5 out of 5
following a purchase from 30/08/2022
fast service, well-packaged parcel
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Patrice T.
Rating: 5 out of 5
following a purchase from 26/08/2022
Top customer service, well done.
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Yvonne H.
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, product good quality and easy to assemble.
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Nadege B.
Rating: 5 out of 5
following a purchase from 20/08/2022
I appreciated the message asking for useful information to ensure that the order matched the characteristics of my trampoline
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Jean-Louis J.
Rating: 5 out of 5
following a purchase from 25/08/2022
Excellent: great choice and ad hoc verification of desired products. It remains to be seen over time the quality of the products.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Perfect
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Eric R.
Rating: 5 out of 5
following a purchase from 04/08/2022
Good understanding of the problem, help and effective reaction
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Yoann V.
Rating: 5 out of 5
following a purchase from 23/08/2022
Perfect very good nothing to say
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Lucienne P.
Rating: 5 out of 5
following a purchase from 23/08/2022
An impeccable service
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Gaby M.
Rating: 5 out of 5
following a purchase from 25/08/2022
excellent
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Didier Q.
Rating: 5 out of 5
following a purchase from 20/05/2022
Excellent welcome and response to the question asked. Fast and efficient.
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Marie-Laure P.
Rating: 5 out of 5
following a purchase from 25/08/2022
A top-notch customer service that reacted quickly to resolve my issue. Very professional.
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Yves-Henri H.
Rating: 5 out of 5
following a purchase from 17/08/2022
Super quality. Nothing to complain about. Thank you
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Denis V.
Rating: 3 out of 5
following a purchase from 23/08/2022
Everything is well arranged, and it can be when you see the shipping cost which is almost equivalent to the product that must weigh around 100g. You should consider a solution more adapted to your clientele. Best regards ***
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Response from France Trampoline
Hello, We have taken your comments regarding the shipping costs of your shipment into account. Indeed, we very rarely have requests for shipments by Chronopost for batches of carabiners or other small spare parts, therefore the transport offer by Chronopost is not suitable for small shipments. We will study the possibility of offering a more suitable offer for requests for express shipment of light products. For your future requests, do not hesitate to contact our customer service directly, available by email or by phone (05 56 36 04 62) from Monday to Friday from 9:00 am to 12:15 pm and then from 1:45 pm to 5:30 pm.
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Emilie B.
Rating: 5 out of 5
following a purchase from 23/08/2022
Delivery and order top-notch, no issues, we are all very happy with the climbing dome. Easy to assemble.
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Philippe L.
Rating: 5 out of 5
following a purchase from 02/08/2022
SERIOUS AND GOOD AFTER-SALES SERVICE
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Judi C.
Rating: 5 out of 5
following a purchase from 23/08/2022
Excellent advice and service.
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Herve M.
Rating: 5 out of 5
following a purchase from 08/08/2022
Excellent
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Isabelle M.
Rating: 5 out of 5
following a purchase from 15/08/2022
Impeccable
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Betty D.
Rating: 5 out of 5
following a purchase from 06/08/2022
Received on time, pleasant carrier
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Richard Et Francoise P.
Rating: 4 out of 5
following a purchase from 13/08/2022
I do not give 5 stars because the protection mat for the springs is of very very inferior quality to the original (material, thickness ...) For the rest, it's very good
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