France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Good product, a torture to assemble but maybe I just got a bad number. You really need to review your assembly process and the manual which can be confusing at certain stages. When you ask to put lubricant to assemble the base arches (personally I had to bring out the 5kg hammer to do the job, more than the W40), it means you do not master your assembly tolerances and your suppliers. As for the pliers provided with the material, it's a joke, usable only by people with calluses on their hands. Embarrassing for a company that claims to be a trampoline leader with strong experience for 30 years... you need to stop the DIY and believe that your customers have the build of a rugby player, especially given the price paid. Decathlon products are cheaper and simpler to assemble, even if assembled in China.
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Response from France Trampoline
Dear Sir or Madam, We have taken your feedback on your experience assembling the Ovalie 360 trampoline into account. We are quite surprised by the efforts mentioned to assemble this small oval trampoline. It is necessary to have parts manufactured to the exact specifications for good resistance over several years. Sometimes, it is indeed necessary to force a bit for the trampoline frame, but this only reinforces the fitting of the parts. Our competitor offers products that are easy to assemble thanks to a lightweight structure, but the longevity will not be the same either. Rest assured that your efforts are not in vain and your children will be able to enjoy their trampoline for a long time. France Trampoline.
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Severine G.
Rating: 4 out of 5
following a purchase from 14/07/2022
Product meets expectations. Qualitative product.
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Olivier K.
Rating: 4 out of 5
following a purchase from 17/07/2022
Good quality trampoline, quite easy to assemble even if the assembly manual could be a bit more explicit.
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Audrey G.
Rating: 5 out of 5
following a purchase from 16/07/2022
Quality product and delivered on time.
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Sylvia G.
Rating: 5 out of 5
following a purchase from 17/07/2022
Top goods and fast delivery
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Flora B.
Rating: 5 out of 5
following a purchase from 17/07/2022
Very good site, fast and efficient. High quality products.
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 17/07/2022
Very good service
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Michel J.
Rating: 5 out of 5
following a purchase from 18/07/2022
Order of protections for the posts of the net. The product corresponds perfectly and the delivery was made on time.
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Danielle A.
Rating: 5 out of 5
following a purchase from 04/06/2022
Excellent quality material with a very well explained zip line assembly manual. It takes 2 adults to install it, one of whom should be strong enough to tension the cable. Our grandchildren are delighted to enjoy it.
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Pierre G.
Rating: 4 out of 5
following a purchase from 10/07/2022
Good product
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Cécilia R.
Rating: 2 out of 5
following a purchase from 09/07/2022
I quickly received the packages containing the trampoline, the assembly booklet is not always easy to understand, I had to watch tutorials on the internet which sometimes did not explain the same thing. the very very large - the edge cushion that protects the metal structure: the foam is very thin and the edges always rise and do not cover the structure properly, my son got injured because of that. Moreover, the ends where the net is attached being semicircular do not allow it to hold properly. I really thought I was getting a high-quality item by buying from France trampoline but I am very disappointed with the material I chose.
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Response from France Trampoline
Hello Sir, We have taken your various comments into account and have contacted you so that you can send us photos of your installation. The protective cushion should not behave like this indeed. The black elastics provided should hold the green cushion to the frame and prevent an accident. Our customer service will take over for your installation. France Trampoline.
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Eline C.
Rating: 5 out of 5
following a purchase from 11/07/2022
Quality equipment and delivered within the announced time frame.
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Henri C.
Rating: 5 out of 5
following a purchase from 14/07/2022
Assembly a bit physical but we managed.
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Claudette P.
Rating: 5 out of 5
following a purchase from 15/07/2022
Satisfactory
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Naim B.
Rating: 5 out of 5
following a purchase from 06/06/2022
"Trampoline Jump’Up 360 - Pack XL" model, good quality and not difficult to install with two people. Delivery received on time. The ladder is of good quality but is meant to be placed without attaching to the structure (not very stable), and therefore not very easy to use. I recommend the product.
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Claudine D.
Rating: 5 out of 5
following a purchase from 13/07/2022
Everything was perfect. The equipment and the delivery
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Nathalie P.
Rating: 5 out of 5
following a purchase from 12/07/2022
delighted with my purchase for my granddaughters, I took the large dome model to climb with the swing and the inner canvas but I find it a shame that holes are not provided in it to be able to put the swing at the same time, but they love it
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Michel B.
Rating: 5 out of 5
following a purchase from 15/07/2022
everything is ok
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Dominique B.
Rating: 5 out of 5
following a purchase from 11/07/2022
very satisfied with the product and the service (delivery and assembly instructions.)
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Gwendoline L.
Rating: 5 out of 5
following a purchase from 12/07/2022
Very good follow-up whether by email or phone with the carrier, fast delivery, pleasant and professional delivery person
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Maroun H.
Rating: 5 out of 5
following a purchase from 10/07/2022
Beautiful and sturdy product. It's a shame there are no spare nuts, bolts, or other small parts. Assembly is not easy alone.
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Lesur A.
Rating: 5 out of 5
following a purchase from 10/07/2022
high-quality trampoline, easy to assemble and very pleasant to use. Thank you
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Gerard C.
Rating: 4 out of 5
following a purchase from 04/07/2022
good service delivery on dates and easy to install, to recommend
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Christine P.
Rating: 5 out of 5
following a purchase from 10/07/2022
Satisfactory order. Fast delivery. Equipment is quite correct
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Sabrina L.
Rating: 5 out of 5
following a purchase from 10/07/2022
Super
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Adryan S.
Rating: 5 out of 5
following a purchase from 02/07/2022
It's the TOP for children. No issues with delivery and installation => everything went well
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Anne B.
Rating: 5 out of 5
following a purchase from 06/07/2022
We are satisfied
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Emanuela D.
Rating: 5 out of 5
following a purchase from 11/07/2022
Protection ring for trampoline perfect
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Matthieu V.
Rating: 5 out of 5
following a purchase from 08/07/2022
Product conforms to the order and within the delivery times.
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Armand P.
Rating: 5 out of 5
following a purchase from 10/07/2022
Product of very high quality and seems very durable even with people over 100 kg. No deformation of the frame. Perfect delivery with appointment kept
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Cecile B.
Rating: 5 out of 5
following a purchase from 10/07/2022
Perfect, fast delivery, matches the description
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Pascal M.
Rating: 4 out of 5
following a purchase from 08/07/2022
GOOD QUALITY PRODUCT with this safety net that prevents children from going under the trampoline, I feel much more at ease
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Lionel A.
Rating: 5 out of 5
following a purchase from 09/07/2022
The product met my expectations. Nothing to report.
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Claude M.
Rating: 5 out of 5
following a purchase from 10/07/2022
Very good product
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Julien G.
Rating: 5 out of 5
following a purchase from 08/07/2022
great after-sales service great equipment I recommend
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Daniel M.
Rating: 4 out of 5
following a purchase from 11/07/2022
Product that seems to be of good quality. The assembly of the legs is a bit tough, you need to lubricate well. The attachments for the safety net poles seem a bit fragile. The spring protection could have been better secured. We'll see how it holds up over time.
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Florence W.
Rating: 5 out of 5
following a purchase from 13/07/2022
Very professional - top responsiveness - very fast delivery
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Jean Louis S.
Rating: 4 out of 5
following a purchase from 10/07/2022
Perfect
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 07/07/2022
Nothing to report
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Matthias H.
Rating: 5 out of 5
following a purchase from 11/07/2022
Convincing quality, uncomplicated service and support without long waiting times. Thank you!
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