Customer reviews of France Trampoline

Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.

Good, but packaging still not great.

Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.

happy with the service

Not bad

Good quality product, impeccable ordering process, however, relatively long delivery time.

Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..

Quite long to receive and average product quality (the second one in just 1 year)

Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...

The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.

Very good product and fast delivery

The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.

Quality product, but a bit tedious to assemble

Quality product, but a bit tedious to assemble

Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.

Perfect

very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....

partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.

The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?

Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.

good

Fast delivery and very clean and solid packaging.

Fast and efficient but in case of issues, much less understanding. I ordered the wrong item so that is my fault but the return is unfortunately too cumbersome...

The set of elastics ordered was intended to replace those that broke quite quickly after the first season of use. This accessory could be more resistant, reflecting the very good quality of the trampoline otherwise. The price is also high - around *** per elastic. Otherwise, fast delivery.

Good phone contact and the delivery issue was quickly resolved.

Delivery times a bit long (1 month) but return following a phone call very quick and effective

All good

Unacceptable to charge *** euros for shipping fees when we live on an island where there is a bridge, so there should normally be no problem for deliveries. Therefore, we had to have it delivered to my brother in Bordeaux, and to top it all off, he had to go pick up the package at a relay point because the carrier didn't even bother to deliver it to his home while he was there specifically for the delivery.

We had a circular hoop from the top of the net that broke during the first assembly. It's a shame we taped it... Can you replace it for us? We watched an online video before assembly, it's complementary to the manual to avoid mistakes when attaching the springs. You need to assemble the trampoline yourself to know how to disassemble it later Best regards

The assembly must be done with force for each dome bar to fit, the screws are of poor quality.

Nothing to report

I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!

bad choice of net

Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.

Satisfied

Great item, however there were closer relay points for delivery than what was proposed! Best regards.

The material is very appealing to children, just missing a net at the top.

Perfect commercial contact but the renewed product has a less beautiful finish than the initial product.

Everything went perfectly and the product meets expectations.

Delivery via Mondial Relay with a bounce because the allotted time was too short. I had to pay for delivery again, and I don't find that great.