The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Item received on time, products a bit expensive compared to other brands but of good quality. However, the new net is less practical than the original one, the hooks underneath keep coming undone and the green band does not stay in place well. But overall it remains a very good product.
Translated reviews
A
Aurélia G.
Rating: 4 out of 5
following a purchase from 17/02/2021
Clean packages. Fast transport and no damage to the packages. Games secured. Seemed longer/more provided in the photos on the site. Missing a "magic tool" to facilitate the attachment of the zip line.
Translated reviews
J
Jean-baptiste P.
Rating: 4 out of 5
following a purchase from 15/02/2021
Perfect.
Translated reviews
R
Richard M.
Rating: 4 out of 5
following a purchase from 17/02/2021
No problem
Translated reviews
G
Gerard C.
Rating: 2 out of 5
following a purchase from 15/02/2021
No problem with the ordered products. Only downside 20 springs ordered 18 received. Complaint made by email, no response to date!
Translated reviews
P
Paco M.
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good quality of the trampoline. Two small issues prevent me from giving the maximum rating. The straps of the anchoring kit are of poor quality (I broke one of the buckles while tightening the strap, so I doubt the effectiveness of the straps during strong winds) and the band that goes around the trampoline does not install correctly at the poles and prevents the installation of the ladder.
Translated reviews
G
Gerard B.
Rating: 4 out of 5
following a purchase from 27/12/2020
Good service.
Translated reviews
L
Laurent D.
Rating: 4 out of 5
following a purchase from 09/12/2020
Ball and basket hoop of mediocre quality
Translated reviews
R
Ronan D.
Rating: 4 out of 5
following a purchase from 11/02/2021
Colissimo lost the first package... The cover for trampoline 360 is of good quality. It fits very well on the 365 of ***
Translated reviews
A
Anne B.
Rating: 4 out of 5
following a purchase from 10/02/2021
Very good product, sturdy and the children are very happy. Fast delivery.
Translated reviews
V
Viviane M.
Rating: 4 out of 5
following a purchase from 04/02/2021
Well advised by a seller
Translated reviews
V
Verena Z.
Rating: 4 out of 5
following a purchase from 08/02/2021
Great slackline
Translated reviews
B
Beatrice L.
Rating: 4 out of 5
following a purchase from 06/12/2020
WHEN I CALLED YOUR SELLER I REALIZED I WAS MISTAKEN HE CORRECTED IT I RECEIVED ALL THE ITEMS WE ASSEMBLED OUR TRAMPOLINE IS LIKE NEW VERY SATISFIED
Translated reviews
J
Jean Louis G.
Rating: 4 out of 5
following a purchase from 25/01/2021
Net not very practical to use. For the other products in the order, they are of good quality.
Translated reviews
J
Jean-marie A.
Rating: 4 out of 5
following a purchase from 04/02/2021
Good material but missing an instruction manual for installing the jumping mat: very difficult to put on the last springs! It is only 4.27m in diameter instead of 4.30m?
Translated reviews
P
Patrick M.
Rating: 4 out of 5
following a purchase from 28/01/2021
Satisfactory service and product matching my expectations
Translated reviews
F
François H.
Rating: 4 out of 5
following a purchase from 01/02/2021
Very good material but I had difficulties obtaining it: nearly eight months of waiting
Translated reviews
G
Gerard B.
Rating: 4 out of 5
following a purchase from 30/01/2021
Satisfied overall
Translated reviews
B
Bruno P.
Rating: 4 out of 5
following a purchase from 31/01/2021
Good service and very good delivery person
Translated reviews
R
Raphaël C.
Rating: 4 out of 5
following a purchase from 31/01/2021
Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.
Translated reviews
H
Hervé M.
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good
Translated reviews
G
Gilles B.
Rating: 4 out of 5
following a purchase from 26/01/2021
Very good
Translated reviews
S
Sebastien C.
Rating: 4 out of 5
following a purchase from 27/01/2021
Delivery tracking okay by SMS, packaging a bit light (a torn open bag)
Translated reviews
C
Catherine B.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good product, a bit expensive
Translated reviews
C
Cyril P.
Rating: 4 out of 5
following a purchase from 15/11/2020
Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...
Translated reviews
A
Arnaud D.
Rating: 4 out of 5
following a purchase from 12/12/2020
No worries
Translated reviews
M
Myriam G.
Rating: 4 out of 5
following a purchase from 16/01/2021
Efficient online store
Translated reviews
S
Stephane M.
Rating: 4 out of 5
following a purchase from 11/12/2020
Simple and quick purchase. The product meets expectations.
Translated reviews
A
Alain P.
Rating: 3 out of 5
following a purchase from 29/06/2020
Very significant delay, several months, in the delivery of the product which cannot probably be entirely attributed to the health crisis. Moreover, the delivery was made in 2 parts with an interval of more than 6 months between the two receptions. Otherwise, the product is of very good quality.
Translated reviews
Response from France Trampoline
Hello and thank you for your comment, We understand your dissatisfaction and are sorry for the delay in delivering your order. Unfortunately, we are facing supply issues, which are indeed due to the global pandemic. Despite all our efforts to accelerate restocking, we remain dependent on the carriers. Indeed, you received your order in 2 deliveries: we made a first shipment with the trampoline and its essential accessories in a first delivery so that you could enjoy it. Then, we sent you the cover at our expense as soon as it returned to stock. Furthermore, we are very happy that your Octopulse 390 satisfies you! Best regards, The France Trampoline team.
V
Virginie S.
Rating: 4 out of 5
following a purchase from 11/11/2020
I just have one remark to make, it's about the transpofoot that I ordered in November and received in January after follow-up, as I had no news from you. Otherwise, nothing to report.
Translated reviews
V
Veronique B.
Rating: 3 out of 5
following a purchase from 20/11/2020
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
Translated reviews
Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment, are not fulfilling their promises. Regarding the delivery, we are passing on the information to the carrier for improvement. Best regards, the France trampoline team.
S
Solène A.
Rating: 4 out of 5
following a purchase from 20/01/2021
Package received quickly. However, the tension of the net is quite high once installed, I don't know if it will loosen, I hope so because I'm afraid the closure will give way....
Translated reviews
J
Jean-luc M.
Rating: 4 out of 5
following a purchase from 14/12/2020
correct
Translated reviews
C
Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2020
Product compliant and received quickly. Good product that brings joy to the grandchildren.
Translated reviews
L
Lionel C.
Rating: 4 out of 5
following a purchase from 02/12/2020
Delivery in 2 packages, the tarpaulin arrived 1 month later but the trampoline was complete, so not a big deal.
Translated reviews
Y
Yves T.
Rating: 2 out of 5
following a purchase from 19/11/2020
Product is completely compliant and satisfactory. Delivery of the product needs to be reviewed. Package delivered with defective and torn packaging. Delivery person was not very concerned about the problem.
Translated reviews
Response from France Trampoline
Hello and thank you for your comment. We apologize on behalf of our logistics team and have passed on the information for improvement. Please do not hesitate to contact customer service if you need assistance. Best regards, the France Trampoline team.
M
Maryse A.
Rating: 4 out of 5
following a purchase from 18/11/2020
Compliant
Translated reviews
F
François T.
Rating: 4 out of 5
following a purchase from 13/12/2020
The material presented on the site corresponds in quality and performance, good tracking of the order and shipments, good responsiveness to questions.
Translated reviews
F
Florence R.
Rating: 4 out of 5
following a purchase from 09/01/2021
The package arrived very damaged; The assembly instructions could highlight details that could facilitate assembly. Good product.
Translated reviews
J
Joshua C.
Rating: 4 out of 5
following a purchase from 06/09/2020
The quality of the delivery was good but the delays were way too long and no compensation or commercial gesture was made. I think it would be wise for you to consider this.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 