The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Quality product, easy assembly, good packaging. A downside for the delivery provider who leaves us little room for delivery and asking us to cancel a medical appointment made 6 months ago to deliver to us!!!!!!
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Jean Marc B.
Rating: 4 out of 5
following a purchase from 16/07/2019
Good
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Stéphanie D.
Rating: 4 out of 5
following a purchase from 19/07/2019
Fast delivery. Problem with a part during construction. I sent a complaint email in the morning, by evening the part was sent and received the next day. So good after-sales service. The trampoline seems to be of good quality.
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Nicolas D.
Rating: 4 out of 5
following a purchase from 18/07/2019
Fast delivery and well packaged. Complete and quality product. Nothing to say.
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Chantal M.
Rating: 3 out of 5
following a purchase from 22/07/2019
Contrary to what was planned during the order, the provider did not contact me by phone.
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Bernard S.
Rating: 3 out of 5
following a purchase from 14/07/2019
The delivery person is not good!
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Pascal P.
Rating: 4 out of 5
following a purchase from 16/07/2019
Product conforms to my request. However, I found the delivery by relay parcel very long
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Thomas B.
Rating: 4 out of 5
following a purchase from 25/07/2019
Consultation, ordering, and setup flawless, we are very satisfied. One point deduction for the delivery, which took 1-2 days longer through "Wunschtermin.de" and since the driver did not notify the shipment 30 minutes in advance by phone as agreed, we happened to be home. Otherwise, great trampoline and flawless processing
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Benoit G.
Rating: 4 out of 5
following a purchase from 16/07/2019
No problems and fast delivery.
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M L.
Rating: 3 out of 5
following a purchase from 05/07/2019
my order was left 'pending' because 1 of the products was unavailable, and I had to contact customer service to be delivered the other products
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Nicolas R.
Rating: 4 out of 5
following a purchase from 15/07/2019
Very good material at first glance. Easy to assemble. The only downside regarding an accessory ordered additionally, the anchoring kit... one of the 4 straps came loose as soon as it was set up while the other 3 were perfect... surely a mistake on my part. Very good service, I highly recommend
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Renata R.
Rating: 3 out of 5
following a purchase from 14/07/2019
The trampoline expected between 2/5 working days arrived in 12 days. Communication was poor. The carrier had a significant issue, France Trampoline was not proactive in finding a solution. Otherwise, the product is very good: expect more than 15 days for delivery
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Gilles D.
Rating: 4 out of 5
following a purchase from 14/07/2019
Colissimo scheduled for Monday informed the evening that it would only pass the next day
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Marie P.
Rating: 4 out of 5
following a purchase from 14/07/2019
Product as described and fast delivery
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Laurence E.
Rating: 4 out of 5
following a purchase from 14/07/2019
very good
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Yves M.
Rating: 4 out of 5
following a purchase from 11/07/2019
An error on the diameter of a tube, which was quickly corrected. Otherwise, everything else was perfect.
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Jeannine C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good sales service.
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Alexandra O.
Rating: 3 out of 5
following a purchase from 25/06/2019
Fast but no contact from the delivery person specifying the time and day of delivery. Fortunately, the neighbor saw the package, it's a bit tight!
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Sylvain R.
Rating: 4 out of 5
following a purchase from 11/07/2019
Very good product. Just surprised by this difference: - noted as indoor trampoline on your site - noted as to be used exclusively outdoors on the product Why this difference? What is the risk? Can I use it indoors or not?
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Nicolas D.
Rating: 4 out of 5
following a purchase from 08/07/2019
Clear and easy-to-navigate website.
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François C.
Rating: 4 out of 5
following a purchase from 05/07/2019
Delivery on time as planned. Material that seems solid and well finished!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 04/07/2019
Efficient, delivery times are top-notch
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Frederic C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good product. Easy to install even on my TRIGANO trampoline.
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Annick P.
Rating: 3 out of 5
following a purchase from 04/07/2019
I bought a trampoline cover that unfortunately cost me 4 times its price. Indeed, upon arrival of the product, I had the unpleasant surprise of having to pay additional fees (in addition to customs fees) even though the DHL transport fees were already exorbitant ***€ (2 times the price of the product)
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Clementine L.
Rating: 4 out of 5
following a purchase from 09/07/2019
Good. But the assembly instructions for the trampoline could be more detailed
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Anne H.
Rating: 4 out of 5
following a purchase from 05/07/2019
The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...
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Martine A.
Rating: 4 out of 5
following a purchase from 04/07/2019
Good product easily assembled. The delivery went smoothly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 04/07/2019
The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.
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Cyrik F.
Rating: 4 out of 5
following a purchase from 05/07/2019
Nothing to complain about
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Alric L.
Rating: 4 out of 5
following a purchase from 06/07/2019
Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product
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Mathilde G.
Rating: 4 out of 5
following a purchase from 07/07/2019
Fast
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Delphine T.
Rating: 4 out of 5
following a purchase from 07/07/2019
Good
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Julien W.
Rating: 3 out of 5
following a purchase from 07/07/2019
A broken plastic part in the box which was not damaged.
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Magalie M.
Rating: 4 out of 5
following a purchase from 07/07/2019
Compliant
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Christian A.
Rating: 4 out of 5
following a purchase from 21/06/2019
Good
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Cyrille M.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast delivery, quality product
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Fabrice B.
Rating: 4 out of 5
following a purchase from 15/06/2019
I find it unfortunate to wait so long for normal wear parts for a trampoline.
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Patricia F.
Rating: 4 out of 5
following a purchase from 03/07/2019
everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry
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Bruno C.
Rating: 4 out of 5
following a purchase from 03/06/2019
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Alain R.
Rating: 2 out of 5
following a purchase from 04/06/2019
placed an order received the products a month later. a bit long anyway for a company like this
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Response from France Trampoline
Hello, and thank you for taking the time to leave us a comment. Indeed, and after verification, at the time of your order the products were being restocked, as indicated on the product sheet. As soon as they were back in stock, they were shipped to you on the agreed date, a month later. We apologize for these slightly long restocking delays, but they were indeed announced before the order confirmation. We remain at your disposal for any further questions or comments. The France Trampoline team
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