Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2, 3 and 4 stars

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Stéphane G.

Published on 24/04/2019 à 09h12 following a purchase from 27/03/2019

N/A

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Sandrine B.

Published on 23/04/2019 à 21h38 following a purchase from 31/03/2019

Very satisfied

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Pascal P.

Published on 23/04/2019 à 18h17 following a purchase from 17/03/2019

N/A

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Philippe L.

Published on 23/04/2019 à 14h37 following a purchase from 01/04/2019

Perfect welcome and attentive. However, a bit disappointed with the quality of the springs that break a bit too often. However, I disassemble the trampoline every year. The breaks are always in the same place on the spring. Otherwise, everything is fine.

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Jacques P.

Published on 23/04/2019 à 12h10 following a purchase from 02/04/2019

Respect for delivery time. Assembly quite easy. The product seems robust (to be seen in use). The entrance to the trampoline is not easy as the zipper leaves little passage.

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Maryline P.

Published on 22/04/2019 à 20h29 following a purchase from 31/03/2019

Easy installation. The material seems solid. We will see over time.

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Hélène L.

Published on 22/04/2019 à 19h25 following a purchase from 02/04/2019

Item matches the photo. Very easy to use.

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Norbert H.

Published on 22/04/2019 à 10h56 following a purchase from 10/04/2019

Super fast delivery, ordered on Thursday, arrived on Monday. -

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Bruno L.

Published on 21/04/2019 à 15h13 following a purchase from 19/03/2019

good

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David N.

Published on 21/04/2019 à 14h35 following a purchase from 25/03/2019

The received product does not completely match my request

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Marie B.

Published on 19/04/2019 à 19h50 following a purchase from 27/03/2019

Very good service. Serious site. Very pleasant, operational operators!!! Very nice quality of the products,

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Vanessa B.

Published on 19/04/2019 à 17h56 following a purchase from 27/03/2019

Replacement protection cushion different from the original. Absence of the protective skirt which, in my opinion, better protected access to the springs. Otherwise, quite thick

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Margaret D.

Published on 19/04/2019 à 10h25 following a purchase from 28/03/2019

Fast delivery. A bit disappointed by the finish of the product

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Mairie S.

Published on 18/04/2019 à 20h51 following a purchase from 26/03/2019

Good resistance

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Le Bellego S.

Published on 18/04/2019 à 16h39 following a purchase from 28/03/2019

Good quality item but a bit expensive

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Laureline H.

Published on 18/04/2019 à 14h26 following a purchase from 27/03/2019

Trampoline that seems to offer good quality and user safety. The kids are thrilled. Assembly is significantly more laborious than in the video. The announced installation time is unrealistic. The delivery was not planned in advance by the transport company as announced on the site. Fortunately, we were present on the day of delivery.

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Armand M.

Published on 17/04/2019 à 17h21 following a purchase from 22/03/2019

Item conforms to expectations. An installation manual would be wise

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Senny F.

Published on 17/04/2019 à 17h20 following a purchase from 25/03/2019

****

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Olivier R.

Published on 17/04/2019 à 15h25 following a purchase from 26/03/2019

Long shipping 8 days, while it was planned for 2 to 5 days.

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Gwendoline B.

Published on 17/04/2019 à 13h36 following a purchase from 26/03/2019

Very good and responsive in case of "problem"!

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Ferdinand D.

Published on 17/04/2019 à 09h22 following a purchase from 22/03/2019

Order placed quickly and without any problems.

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Marc C.

Published on 16/04/2019 à 21h30 following a purchase from 25/03/2019

Spare parts available after several years. Very pleasant company to recommend

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Jean-Jacques B.

Published on 16/04/2019 à 18h48 following a purchase from 25/03/2019

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Julien S.

Published on 15/04/2019 à 17h18 following a purchase from 23/03/2019

Order arrived on time and complete! It seems generally solid and has a nice finish;

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Corinne D.

Published on 11/04/2019 à 16h57 following a purchase from 21/03/2019

Very good quality

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Céline V.

Published on 11/04/2019 à 15h55 following a purchase from 20/03/2019

Despite a phone verification of the correct dimensions of our trampoline purchased 5 years ago, the supplied parts were too large. My husband had to trim each ordered post...

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Response from France Trampoline Published on 22/03/2019

Hello, and thank you for taking the time to leave us a comment! We are sorry that the spare parts did not fit despite our vigilance. Next time, do not hesitate to contact us before assembly so that we can see together what can be done to avoid modifying the parts. We remain at your disposal, sincerely, the France Trampoline team

Benoit R.

Published on 11/04/2019 à 15h55 following a purchase from 17/02/2019

Waiting times a bit long due to product shortage Otherwise impeccable product, sure value

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Louise L.

Published on 11/04/2019 à 14h35 following a purchase from 17/03/2019

friendly welcome and serious consideration of observations.

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Jean-Fred W.

Published on 11/04/2019 à 14h26 following a purchase from 21/03/2019

Timely delivery, but without any help or advice

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Irene A.

Published on 10/04/2019 à 21h35 following a purchase from 20/03/2019

excellent product speed and ease

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Olivier B.

Published on 09/04/2019 à 17h26 following a purchase from 14/03/2019

very good

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Christophe D.

Published on 09/04/2019 à 15h31 following a purchase from 11/03/2019

This is the first time an order has gone this way and I am really disappointed. The order was only prepared after the administrative payment. So a longer delivery time for an order of less than *** €.

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Response from France Trampoline Published on 12/03/2019

Hello, and first of all, we thank you for taking the time to leave us a comment. For technical and IT reasons, it sometimes happens that orders are only prepared upon receipt of payment in the case of administrative payments on invoice. We do our best to minimize processing times. We thank you for your understanding and remain at your disposal for any questions or additional information. The France Trampoline team

Jean Christophe Z.

Published on 09/04/2019 à 14h22 following a purchase from 11/03/2019

Good

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Berno D.

Published on 09/04/2019 à 08h58 following a purchase from 28/03/2019

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Isabelle H.

Published on 08/04/2019 à 21h21 following a purchase from 16/03/2019

Very happy with my accessory order (net) delivered quickly. Thank you for the basketball hoop gift ;-)

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Marie S.

Published on 04/04/2019 à 12h14 following a purchase from 14/03/2019

Product found easily

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Françoise G.

Published on 04/04/2019 à 09h27 following a purchase from 08/03/2019

The delay was longer than expected

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Estelle L.

Published on 03/04/2019 à 13h14 following a purchase from 18/02/2019

Perfect

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Sandra B.

Published on 02/04/2019 à 21h55 following a purchase from 20/01/2019

Waited 2 months for restocking item but payment was processed immediately, then delivery postponed by 5 days from the announced date at the order. Trampoline assembled for 2 days, seems of very good quality. However, while the placement of the parts is easy with the booklet, assembly is very physical, the provided clamp is not very effective and 3 people are needed for certain actions.

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Cecile P.

Published on 02/04/2019 à 18h36 following a purchase from 02/03/2019

Problem with the delivery company that made me wait all morning to finally arrive only in the middle of the afternoon

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