Customer reviews of France Trampoline

Good performance

Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)

Purchase of a replacement net for a trampoline "France trampoline". The longevity of the original justified the double price of the replacement compared to what is found in stores, as promised to be identical. However, the product received is much thinner, the base attachments of the net have no closure system and end up detaching, which leaves me doubtful about the quality of the product. I hope it will prove to be as durable as the old one given the price. Best regards

Good overall performance

Good service.

Very good product, the kids are having a blast

Practical, quick and efficient

Quality, efficiency, speed.

Good service.

Perfect but not possible to assemble alone.

Despite a second delivery, my net remains loose after a week of use.

Well-documented order, delivery on time.

Very professional, fast, and very serious.

-

Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.

As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.

****

We compared it for kings, we bought it to be outside, so we will wait until March to set it up. For now, the service to send it was good

Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.

Delighted

Disappointed that the material was not delivered completely the first time

Just 12 days to be delivered

The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.

I am rather satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks I receive an email informing me that it will actually be almost 2 months (surely due to overloaded production scheduling).... I had to respond expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.

Quality service, received on time, gift arrived at the right moment, waiting for use.

It has not been unpacked, the envelope is soft, I will tell you more when we have installed it

Item conforms to our expectations. Assembly instructions not always very clear.

Good, no particular remarks.

Assembly a bit difficult. Instructions not clear regarding the installation of the protective sleeve.

Super trampoline of good quality, fast delivery. A bit tedious to assemble even with two adults, plan for a good half day. The children are thrilled! They jump 'super high'.

We haven't opened the packages yet since the children are not on site, this will happen during January, thank you.

Serious from start to finish.

In line with our expectations.

Fast shipping and delivery, delivery instructions respected.

well-packaged product, serious shipping

Slow response for all procedures, the delivery time was not met and the delay was excessive.

There is a problem with the delivery address for the carrier to deliver to me, I didn't understand anything, we have registered our address on your site thank you.

Simple order, fast delivery, product exactly as presented on the site.

The package arrived several days late... But compliant...

Very good website, Since it's a Christmas gift the product hasn't been opened or tested yet Arrived very quickly after placing the order Can't wait to see the quality That's why I only give 4 stars