Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 2, 3 and 4 stars

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Damien B.

Published on 18/05/2018 à 19h42 following a purchase from 26/04/2018

Good quality material

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Daniel F.

Published on 18/05/2018 à 18h11 following a purchase from 26/04/2018

Material ok Delivery on time Good service

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Marita S.

Published on 18/05/2018 à 17h28 following a purchase from 30/04/2018

Very good service from the order to delivery abroad. Very stable trampoline. (Booster)

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Fernand J.

Published on 18/05/2018 à 08h52 following a purchase from 25/04/2018

very good

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Cindy B.

Published on 17/05/2018 à 16h59 following a purchase from 25/04/2018

Unhappy with the delivery

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Response from France Trampoline Published on 25/04/2018

Hello, Thank you for taking the time to comment on your order. Indeed, the initially scheduled delivery appointment had to be postponed by the carrier. We are sorry for this delay that is beyond our control and we apologize for this inconvenience. The France Trampoline Team

Yves M.

Published on 17/05/2018 à 16h36 following a purchase from 18/04/2018

Poorly advised in the first phase of the order, I had to pay shipping costs twice

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Response from France Trampoline Published on 19/04/2018

Hello, we receive your feedback with understanding and we apologize for this delivery problem. Indeed, in the interest of quality, we systematically contact our customers in the case of orders for spare parts to ensure that the ordered part will fit perfectly with the product. This is how one of our collaborators contacted you, but, having recently joined us, he unfortunately did not detect a compatibility issue with the ordered net, which resulted in a second shipment with the adapted product. However, if this led to the billing of two shipping fees, we immediately proceeded to refund the fees charged for the erroneous order. We thank you for your understanding. The France Trampoline Team.

Thomas H.

Published on 17/05/2018 à 14h43 following a purchase from 04/05/2018

xxxxxxx

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Grand V.

Published on 17/05/2018 à 10h16 following a purchase from 25/04/2018

The order met my expectations. Only downside: the delivery. The delivery person did not bother to come to the indicated address and left it at a pickup point. I had to contact France Trampoline to find out where my package was!! What’s the point of paying for home delivery!!

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Frédéric R.

Published on 17/05/2018 à 08h36 following a purchase from 22/04/2018

Nothing to complain about excellent choice, however be careful to plan for reinforcement for assembly, not possible alone. The kids totally love the trampoline, I admit that the adults do too....

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Mireille B.

Published on 16/05/2018 à 17h29 following a purchase from 19/04/2018

Very good service

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Aude D.

Published on 16/05/2018 à 13h47 following a purchase from 24/04/2018

Very good trampoline for young and old

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Christophe V.

Published on 16/05/2018 à 08h52 following a purchase from 21/04/2018

The order and shipping were quick. Very pleasant welcome on the phone

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Ronan C.

Published on 15/05/2018 à 11h59 following a purchase from 23/04/2018

Satisfied with the quality and ease of assembly

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Sylvain L.

Published on 15/05/2018 à 11h54 following a purchase from 22/04/2018

Easy order, fast delivery

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Olivier R.

Published on 15/05/2018 à 10h35 following a purchase from 18/03/2018

For an order with you, we had two delivery problems.

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Response from France Trampoline Published on 19/03/2018

Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the standard of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team

Vincent C.

Published on 14/05/2018 à 21h42 following a purchase from 18/04/2018

Everything went very well!

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Cyril L.

Published on 14/05/2018 à 17h13 following a purchase from 23/04/2018

Impeccable, responsive, professional

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Hélène L.

Published on 14/05/2018 à 16h24 following a purchase from 22/04/2018

Item conforms to the order.

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Xavier P.

Published on 14/05/2018 à 13h20 following a purchase from 21/02/2018

Good service except for the delivery. Indeed, the delivery person did not want to carry the pallet up the path to our house and did not want to deliver in the morning. Moreover, he was not very courteous. So I am unhappy with the delivery by your carrier.

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Frederic M.

Published on 14/05/2018 à 11h24 following a purchase from 18/04/2018

Extra trampoline once assembled! Product meets expectations, great quality, only small downside, the manual is "useless" and a tool is missing to easily pull on the springs to put them in place.

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Joel V.

Published on 14/05/2018 à 10h42 following a purchase from 22/04/2018

Delay in delivery, had to schedule another appointment. Satisfactory trampoline mat, to be confirmed over time.

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Maxence C.

Published on 14/05/2018 à 10h33 following a purchase from 11/04/2018

Fast delivery: order placed on April 11 at 10:00 PM and trampoline delivered on April 17 at 3:00 PM. The manual and the video complement each other. During assembly, I noticed that a black plastic base was missing on a lower post. I called on April 19 and am still waiting for the part. Lastly, a third step on the ladder would be welcome as our 4-year-old daughter has some difficulties accessing it.

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Fabien M.

Published on 14/05/2018 à 08h55 following a purchase from 22/04/2018

Very good trampoline. Unfortunately, the metal ties to connect the trampoline to the nets are a bit too short. Tightening the nut is not obvious.

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Denis C.

Published on 14/05/2018 à 08h52 following a purchase from 21/04/2018

Good reception

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Florent G.

Published on 13/05/2018 à 21h28 following a purchase from 21/04/2018

The assembly was done quite easily, the manual is rather well explained. The tool for inserting the legs is not easy to use though, but with a bit of method and strength, you can manage without it. Only downside, one of the attachments for the protective cover broke on the first use.

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Sophie A.

Published on 13/05/2018 à 21h24 following a purchase from 21/04/2018

Only downside: the packaging is a bit light.

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Annette L.

Published on 13/05/2018 à 18h28 following a purchase from 05/05/2018

Good advice and inquiry regarding the measurements of jumping mats promptly after the order. Fast and flawless delivery, first impression of the quality good. Provider recommended.

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Isabelle U.

Published on 13/05/2018 à 11h29 following a purchase from 22/04/2018

Good except the manual which is not detailed enough. A day of assembly instead of a few hours...

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Cédric C.

Published on 13/05/2018 à 08h14 following a purchase from 21/04/2018

Very professional.

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Alexandre B.

Published on 11/05/2018 à 18h15 following a purchase from 19/04/2018

Quality product but the assembly could be improved. The fitting of the lower tubes with the legs of the trampoline is not easy as there is no rotational indexing to align the small integrated springs with the legs of the trampoline.

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Jerôme G.

Published on 10/05/2018 à 17h22 following a purchase from 17/04/2018

wahoo 390 perfect purchase the delivered stirrups were not the right ones they redelivered them within 8 days ... need to see over several years but here in 15 days my children use it every day and we parents too... GREAT ...

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Binder P.

Published on 10/05/2018 à 11h40 following a purchase from 17/04/2018

correct

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James G.

Published on 10/05/2018 à 09h19 following a purchase from 12/04/2018

Very good

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Jean François T.

Published on 09/05/2018 à 21h45 following a purchase from 11/04/2018

Not disappointed upon receipt of the trampoline.

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Valerie E.

Published on 09/05/2018 à 10h52 following a purchase from 16/04/2018

Excellent quality material and delivery time more than reasonable. I recommend without hesitation and will not hesitate in case of future need.

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Alexandre R.

Published on 08/05/2018 à 18h36 following a purchase from 15/04/2018

The website is well thought out but finding accessories and spare parts is not always easy. But in the end, you find what you're looking for and that's essential to enjoy your trampoline for years to come!

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Sylvie C.

Published on 08/05/2018 à 18h31 following a purchase from 14/04/2018

Seat poorly adapted for children, the gap between the seat and the handle is too large. Instructions poorly explained, we had to redo it twice. And for the price, you still have to buy a sandbag for the brake. For safety, I also bought a safety harness for the children. The zip line is very long and the child can let go at any moment. It's dangerous with the speed. I don't understand how such an item can be sold without safety accessories at least for children. Otherwise, good item, we have fun, just need to review these criteria.

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Response from France Trampoline Published on 14/04/2018

Hello, thank you for your feedback, we take note of your comments. Please note that it is possible to adjust the height of the seat in 2 ways: the first with the

Joelle I.

Published on 08/05/2018 à 18h30 following a purchase from 17/04/2018

very good item easily found only the transport was longer than expected.........

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Gerardo H.

Published on 08/05/2018 à 14h50 following a purchase from 15/04/2018

Good quality product delivered on time. I didn't give it 5 stars because the color doesn't match the photo.

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Anne-sophie H.

Published on 07/05/2018 à 16h44 following a purchase from 15/04/2018

Very good product Very satisfied

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