Customer reviews of France Trampoline

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Myriam J.

Rating: 4 out of 5

Published on 06/05/2018 à 15h46 following a purchase from 14/04/2018

Good quality. A bit difficult to install, but the result is nice and the kids are happy

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Sébastien B.

Rating: 4 out of 5

Published on 06/05/2018 à 12h42 following a purchase from 15/04/2018

Relatively fast delivery, one week. Product conforms and of good quality

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Tall C.

Rating: 4 out of 5

Published on 06/05/2018 à 08h51 following a purchase from 15/04/2018

Good quality product delivered on time. Assembly a bit long and difficult.

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Stephane S.

Rating: 4 out of 5

Published on 05/05/2018 à 17h52 following a purchase from 01/04/2018

Item conforms to the order but delivery was difficult because the size of the package was not accepted by the Relay point. Result: Return to the carrier and package blocked with them for several weeks. Only my phone call to France Trampoline allowed to restart the delivery process which was quick afterwards. The website should check the size of packages before offering the Relay point option.

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Perrine R.

Rating: 3 out of 5

Published on 04/05/2018 à 10h40 following a purchase from 12/04/2018

Good contact, but bad result: indeed the person who took care of me made an order mistake. I received a trampoline net that is not at all the size of my trampoline. So I have to return the wrong net and I am waiting for the new one........

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Response from France Trampoline Published on 14/04/2018

Hello, We would like to sincerely apologize for this mistake on our part. We are doing everything possible to send you the correct protective net as quickly as possible. The France Trampoline Team

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Mikael M.

Rating: 4 out of 5

Published on 04/05/2018 à 10h22 following a purchase from 12/04/2018

good

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Stephanie M.

Rating: 4 out of 5

Published on 03/05/2018 à 21h55 following a purchase from 11/04/2018

Perfect

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René M.

Rating: 4 out of 5

Published on 03/05/2018 à 19h33 following a purchase from 10/04/2018

good

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Confais E.

Rating: 4 out of 5

Published on 03/05/2018 à 17h37 following a purchase from 09/04/2018

-

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Hélène P.

Rating: 4 out of 5

Published on 03/05/2018 à 16h54 following a purchase from 11/04/2018

easy to place an order! good information and the delivery time was respected! very satisfied!

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Frede V.

Rating: 4 out of 5

Published on 03/05/2018 à 15h54 following a purchase from 12/04/2018

Quality material. Just a small downside regarding delivery: we requested delivery on a Saturday, the order arrived on another day...

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Heike B.

Rating: 3 out of 5

Published on 02/05/2018 à 20h47 following a purchase from 21/03/2018

The purchase and delivery went well, but unfortunately we have not yet been able to get rid of the huge double pallet on which the trampoline was delivered. The freight forwarder refused to take it back, and the bulky waste we ordered for today did not take it either. We would be grateful for any advice as we are now left with a disposal that is chargeable for us. Best regards

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Response from France Trampoline Published on 24/03/2018

Dear customer, thank you very much for your feedback. Pallets are essential for transporting large products to ensure that we can deliver orders to our customers smoothly, undamaged, and as quickly as possible. We are very sorry that we cannot take care of the disposal of the transport material, such as the pallet, the box that encloses the delivery, or the protective film. We still hope that you are satisfied with the actual product and that it fully meets your expectations. Best regards to NRW, your Trampoline Technology Team

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Carole P.

Rating: 4 out of 5

Published on 02/05/2018 à 19h58 following a purchase from 06/04/2018

quick order and shipping, serious site

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Nathalie F.

Rating: 4 out of 5

Published on 02/05/2018 à 17h18 following a purchase from 11/04/2018

Good phone reception and personalized advice. Product corresponding to the order, delivered quickly. One small downside: some assembly elements have slightly evolved since the edition of the manual.

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Bernard D.

Rating: 4 out of 5

Published on 02/05/2018 à 15h16 following a purchase from 12/03/2018

Product conforms to the request. Fast and punctual delivery.

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Sophie N.

Rating: 4 out of 5

Published on 02/05/2018 à 12h47 following a purchase from 08/04/2018

Thank you for the welcome I received following an order error on my part.

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Matthieu P.

Rating: 4 out of 5

Published on 02/05/2018 à 12h13 following a purchase from 09/04/2018

very good follow-up of the shipment

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Marouane B.

Rating: 4 out of 5

Published on 02/05/2018 à 10h16 following a purchase from 10/04/2018

👍

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Juliette M.

Rating: 4 out of 5

Published on 01/05/2018 à 17h41 following a purchase from 09/04/2018

Beautiful trampoline but more difficult to assemble than what is stated in the instructions.

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Aude B.

Rating: 4 out of 5

Published on 01/05/2018 à 11h44 following a purchase from 07/04/2018

Fast delivery and product as described.

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Nadine P.

Rating: 4 out of 5

Published on 01/05/2018 à 10h52 following a purchase from 08/04/2018

Order received within the indicated deadlines. If I need, I will return to this site.

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Fournet L.

Rating: 4 out of 5

Published on 01/05/2018 à 10h49 following a purchase from 09/04/2018

Very fast delivery and simple order

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Olivier L.

Rating: 4 out of 5

Published on 01/05/2018 à 09h45 following a purchase from 25/03/2018

Very serious with telephone contact to validate the order. Fast delivery. To recommend.

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Sophie B.

Rating: 4 out of 5

Published on 30/04/2018 à 18h38 following a purchase from 07/04/2018

Fast shipping, but the package was a bit open and one of the springs was almost out of the package. Otherwise, everything is okay.

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Sabrina M.

Rating: 4 out of 5

Published on 30/04/2018 à 15h39 following a purchase from 07/04/2018

Nothing to say, perfect.

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Anne D.

Rating: 4 out of 5

Published on 30/04/2018 à 10h31 following a purchase from 08/04/2018

I ordered a protective net and a cover to protect the springs... I had no choice of color. I have a pink flower-shaped trampoline but I could only order in blue. Too bad. The color remains beautiful and vibrant even though it is not the same. Regarding the delivery, DPD did not come to my home despite quite expensive delivery fees. I had to go to a pickup point.

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Fanny G.

Rating: 4 out of 5

Published on 30/04/2018 à 09h43 following a purchase from 06/04/2018

Very good site... the team is nice and gives good advice..

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Bruno B.

Rating: 4 out of 5

Published on 30/04/2018 à 08h41 following a purchase from 07/04/2018

Good product. Fast delivery.

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Sylvie P.

Rating: 4 out of 5

Published on 29/04/2018 à 19h41 following a purchase from 08/04/2018

Very good product and good value for money. Easy assembly. However, it is difficult to find a time slot with your providers for delivery as they do not deliver on Saturdays and give very wide time slots (9am to 3pm)... very difficult when you work... there are now many couriers who are more flexible, that would probably be better for us.

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Cecile V.

Rating: 4 out of 5

Published on 27/04/2018 à 08h43 following a purchase from 25/03/2018

Very high quality trampoline. My daughters are delighted and so are we. Only downside: a big scare during assembly when we realized we didn't have the right assembly instructions. Fortunately, it was just the instructions. The ordered trampoline was indeed the one we received... phew!

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Beatrice B.

Rating: 4 out of 5

Published on 26/04/2018 à 14h17 following a purchase from 06/04/2018

Trampoline that seems to be of good quality. However, downside for the packaging where a 360 is placed on a mini pallet and thus overflows on each side resulting in completely torn packaging upon arrival.. The delivery person literally came out of the truck with the spring bags in hand.. For the price, we would have liked France Trampoline to package the trampoline properly.. So several phone calls to ensure that if any parts were missing they would be sent to us.. And they will be sent well but phew nothing was missing! Brief instructions, assembly not necessarily obvious..

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Pascal B.

Rating: 4 out of 5

Published on 26/04/2018 à 10h17 following a purchase from 03/04/2018

Quality products, quick delivery, solid packaging. I recommend France Trampoline without hesitation.

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Jean-yves G.

Rating: 4 out of 5

Published on 25/04/2018 à 17h51 following a purchase from 03/04/2018

Very good carrier, too bad there was a problem with the fixings that were too short (corrected by sending the parts)

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Christophe S.

Rating: 4 out of 5

Published on 25/04/2018 à 13h34 following a purchase from 04/04/2018

Fast delivery with a phone call to warn, great. Good quality trampoline, good look. We broke a tensioner for the net poles, probably too tight but I find it a bit light, even if the fixing principle of these poles is very good. Finally, the basketball hoop as a gift was not included in the delivery... too bad... :(

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Jean-charles R.

Rating: 4 out of 5

Published on 25/04/2018 à 11h56 following a purchase from 04/04/2018

Ok

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Jean-yves H.

Rating: 4 out of 5

Published on 24/04/2018 à 20h50 following a purchase from 01/04/2018

Good service

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Francois P.

Rating: 4 out of 5

Published on 24/04/2018 à 20h14 following a purchase from 01/04/2018

Good evening Perfect service product corresponds to the request Delivery by relay point is longer than by carriers Best regards

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Angela R.

Rating: 4 out of 5

Published on 24/04/2018 à 15h17 following a purchase from 11/04/2018

Delivery received on time. The trampoline edge cover is of very good quality and absolutely recommended. One point deduction, as it was not mentioned anywhere that the rubber tensioners for the attachment are not included in the delivery.

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Mélanie D.

Rating: 4 out of 5

Published on 23/04/2018 à 14h31 following a purchase from 30/03/2018

Trampoline structure very difficult to assemble but very happy with the final result.

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Christophe S.

Rating: 4 out of 5

Published on 22/04/2018 à 16h27 following a purchase from 03/12/2017

2 elements of the trampoline did not fit together. Fortunately, customer service was reactive and sent 2 replacement parts that fitted very well.

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